iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%95+60.4Reliability 28%92+26Replies to reviews 8%58+4.8Experts Score= 91Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 89 wedding cake bakersiPosition by Experts Score among all companies we track in this category. · better than 76%
4.9★★★★★202 Google reviews · 24 photos
94%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Sweet Art Bakery 4.9 out of 5 based on 202 reviews, highlighting the bakery's ability to create visually intricate and flavorful custom cakes for weddings and special events. Customers frequently praise the straightforward ordering process, responsive communication, and accurate execution of specific design requests. However, some low-star reviews criticize high pricing for specific items like gluten-free options and point out instances where the final product did not match the provided reference images or suffered from poor texture.
Google rating: 4.9 out of 5 from 202 reviews (94% five-star).
Reviews on this page: 202 Google reviews (182 with written comments, 89 with photos).
Owner responses: the business replied to 19% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Sweet Art BakeryWedding Cake Bakers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sweet Art Bakery: 95/100 on this factor. Category median: 83.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sweet Art Bakery: 92/100 on this factor. Category median: 79.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sweet Art Bakery: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sweet Art Bakery: 58/100 on this factor. Category median: 39.C
58
Bar = this company · dark tick = category median.
Star ratings
202 Google reviews we collected
4.9of 5
5 stars19094%
4 stars52%
3 stars21%
2 stars21%
1 star31%
Praise vs complaints
Phrases our text analysis found in 182 written reviews
95%praise
Praise23095%
Complaints115%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10041%
Would recommend5222%
Quality & results4017%
Communication156%
Speed & response146%
Price & value125%
Honesty & trust83%
What customers talk about
We read 182 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My daughter celebrated a beautiful wedding at The Sanctuary in McKinney on October 24, 2026, and was lucky enough to have Sweet Art Bakery provide the cake!”
“If you’re looking for a beautiful wedding cake with delicious flavors, I highly recommend them.”
“Can't recommend high enough!”
“Sweet Art Bakery did an amazing job creating the three-tiered wedding cake for my daughter’s wedding reception!”
“I explained that fifteen guests concurred the cake was terrible and it went uneaten.”
“My wife got recommended Sweetart Bakery and the owner, Shelby, was super communicative and helpful.”
“This was in the middle of her moving locations, so her being so accommodating and responsive at that time was really reassuring.”
“We have so much extra cake in the fridge and it was super worth it.”
“I called the other day just to verify I had the correct address so I could come in and get a cake estimate.”
“know that a cake can look pretty but it should also taste good, and trust me when I say that these cakes had great flavor and were the perfect amount…”
People customers mention
Cake4 reviews
Groom3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
KKellyLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
My daughter celebrated a beautiful wedding at The Sanctuary in McKinney on October 24, 2026, and was lucky enough to have Sweet Art Bakery provide the cake!! She wanted a vintage style four tiered cake That emotes style, elegance, and romance, and that’s exactly what she got: stunning beautiful cake accented with…
VVeronica10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
The cakes were amazing. We didn’t end up with a lot left over. We had to freeze the entire bottom of the bridal cake.
JJanice8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
It was just a pleasure working with Sweet Art Bakery! The ordering process was easy and even though I didn’t know EXACTLY what I wanted my cakes to look like, they came out looking just as I had hoped they would. The cakes were beautifully decorated and absolutely delicious! I received many compliments on the cakes.…
SScottieLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Sweetheart Bakery did an amazing job with our wedding cake! We chose a classic vanilla almond and the cake was moist and beautifully decorated! We are so glad that they were not only able to bring our cake vision to life from a visual perspective, but also that the cake itself tasted out of this world!
RRileyLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Our wedding cake was absolutely amazing! The design was exactly what we envisioned and we loved that we could have a different flavor for each tier. Every flavor was delicious and our guests couldn’t stop raving about how moist and flavorful the cake was!
The entire team was wonderful to work with and they made the…
LLoriLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They even answered on a Sunday to ensure I could get a cake in 5 days! Definitely coming back here for all my cakes. Not only was it beautiful but it was also delicious!!
My daughter celebrated a beautiful wedding at The Sanctuary in McKinney on October 24, 2026, and was lucky enough to have Sweet Art Bakery provide the cake!! She wanted a vintage style four tiered cake That emotes style, elegance, and romance, and that’s exactly what she got: stunning beautiful cake accented with dark red florals! Not to mention the fact that it was absolutely delicious!! So grateful we were able to bring some home🤍🤍
Order type: Delivery
Price per person: $1–10
Recommended dishes: Wedding Cake
Group size: Suitable for all group sizes
K
Kimber MincherLocal Guide · 16 reviewsiTotal number of Google reviews Kimber has written across all businesses on Google Maps, not just this one.
Beautiful Cake with Absolutely Delicious Flavors!
Sweet Art Bakery did an amazing job creating the three-tiered wedding cake for my daughter’s wedding reception! Not only was the cake beautiful, but the flavors were absolutely delicious. Each tier offered something special: French vanilla cake with raspberry filling, red velvet cake with cream cheese filling, and amaretto cake with chocolate buttercream filling. Every flavor was a wonderful choice for such a special occasion!
The cake was the perfect addition to our daughter’s wedding celebration, and we couldn’t have been happier with how everything turned out. You could tell that care and attention went into creating something so special for this memorable day.
Thank you, Sweet Art Bakery, for helping make our daughter’s wedding reception even sweeter! If you’re looking for a beautiful wedding cake with delicious flavors, I highly recommend them. You won’t be disappointed! 🎂❤️💍
Order type: Delivery
Recommended dishes: Wedding Cake
Reservation: Varies by time / day
V
Veronica Heathcock10 reviewsiTotal number of Google reviews Veronica has written across all businesses on Google Maps, not just this one.
It was just a pleasure working with Sweet Art Bakery! The ordering process was easy and even though I didn’t know EXACTLY what I wanted my cakes to look like, they came out looking just as I had hoped they would. The cakes were beautifully decorated and absolutely delicious! I received many compliments on the cakes. The pickup process was easy and worked just like they said. I am ordering another cake from them next month and I already know that it will be wonderful!
Order type: Take out
Meal type: Other
S
Scottie SheridanLocal Guide · 28 reviewsiTotal number of Google reviews Scottie has written across all businesses on Google Maps, not just this one.
Sweetheart Bakery did an amazing job with our wedding cake! We chose a classic vanilla almond and the cake was moist and beautifully decorated! We are so glad that they were not only able to bring our cake vision to life from a visual perspective, but also that the cake itself tasted out of this world!
R
Riley HLocal Guide · 17 reviewsiTotal number of Google reviews Riley has written across all businesses on Google Maps, not just this one.
Our wedding cake was absolutely amazing! The design was exactly what we envisioned and we loved that we could have a different flavor for each tier. Every flavor was delicious and our guests couldn’t stop raving about how moist and flavorful the cake was!
The entire team was wonderful to work with and they made the cake tasting process so enjoyable. We’re so happy with how our cake turned out and would absolutely recommend them to any couple looking for a beautiful and delicious wedding cake!
Recommended dishes: Wedding Cake
Response from the owner · a month ago
Thank you so much for trusting us with such an important order 🩵 don't forget your anniversary cake next year!!!
L
Lori FallLocal Guide · 16 reviewsiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
They even answered on a Sunday to ensure I could get a cake in 5 days! Definitely coming back here for all my cakes. Not only was it beautiful but it was also delicious!!
R
Rae Ann Weddings and DesignLocal Guide · 22 reviewsiTotal number of Google reviews Rae has written across all businesses on Google Maps, not just this one.
We worked with Sweet Art Bakery for a recent wedding at Cross Creek Ranch and the cakes not only looked amazing, but tasted out of this world. The Groom had requested a cake that looked like a snare drum, which has many details, and the way that these cake designers knocked it out of the park is incredible. The drum legitimately looked like a drum that you could play on and the Groom even said that it was perfect. Had the couples last name on it as the "brand". Such talent. We all know that a cake can look pretty but it should also taste good, and trust me when I say that these cakes had great flavor and were the perfect amount of sweet.
Order type: Delivery
K
Katie ReeseLocal Guide · 37 reviewsiTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Sweet Art Bakery went above and beyond with our wedding cakes! Not only did they taste amazing, they looked just as good. I will be counting down the days to our one year anniversary so we can have that cake again!!
Recommended dishes: Wedding Cake
Response from the owner · a month ago
Thank you so much for trusting us with such an important order!
C
Crystal Roach11 reviewsiTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
We couldn’t have asked for a more perfect wedding cake! Sweet Art Bakery brought our vision to life beautifully, and the cake was just as delicious as it was gorgeous. Everything from the design to the flavors was absolutely perfect, and our guests couldn’t stop talking about how good it was!
The entire experience was wonderful, and we truly appreciate the care and attention to detail that went into making our wedding cake so special. We highly recommend Sweet Art Bakery to anyone looking for a beautiful, delicious cake and an amazing experience!
