iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 78 furniture deliveryiPosition by Experts Score among all companies we track in this category. · better than 88%
5.0★★★★★46 Google reviews · 8 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
67%reviews answered by the owner
$1.5ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers for Sweet Home Moving LLC in Collinsville, AL, consistently praise the company's professionalism, punctuality, and careful handling of furniture. Customers highlight fair pricing, efficient service for various move sizes, and clear communication throughout the process. The team is described as polite, hardworking, and attentive to details like protecting home surfaces. No recurring criticisms appear in the provided five-star excerpts, and the owner responds to a majority of customer feedback.
Google rating: 5.0 out of 5 from 46 reviews (100% five-star).
Reviews on this page: 46 Google reviews (42 with written comments, 1 with photos).
Owner responses: the business replied to 67% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Sweet Home Moving LLCFurniture Delivery median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sweet Home Moving LLC: 99/100 on this factor. Category median: 92.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sweet Home Moving LLC: 96/100 on this factor. Category median: 88.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sweet Home Moving LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sweet Home Moving LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
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Bar = this company · dark tick = category median.
Star ratings
46 Google reviews we collected
5.0of 5
5 stars46100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 42 written reviews
97%praise
Praise10097%
Complaints33%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price982%
Reasonable218%
Overpriced00%
Not sure00%
$1.5k+84% vs typical furniture delivery
Middle half of what 6 customers paid ($860–$1.8k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2928%
Would recommend2322%
Quality & results1515%
Speed & response1515%
Price & value1010%
Honesty & trust77%
Communication44%
What customers talk about
We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“As a mom of a 2 month old, moving into a bigger house, it was such a blessing to deal with a nonsense, honest company like Sweet Home Moving.”
“…tuff with care and efficiency all the way up in Cullman Alabama, will highly recommend using them for any moving needs, they moved my entire house in…”
“Clay and his crew, Brian and Grayson did an amazing job!”
“Nothing was damaged, and they made what could have been a stressful day incredibly easy.”
“They care, they explain, and they work hard to get done in a timely manner.”
“Their pricing was very fair, especially considering the quality of service they provided.”
“If you’re looking for a moving company you can trust, I highly recommend Sweet Home Movers!”
“They maintained open communication, keeping me informed of their estimated arrival time.”
People customers mention
Clay6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent priced reviews
Blaine4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Having used movers before, I can recommend these movers as better than anyone. They care, they explain, and they work hard to get done in a timely manner. I appreciate what they did for me.
Paid $500–1,000Great price
Jennifer1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Today was moving day! Kevin and I have moved many times in our 38 years of marriage but today was the smoothest! Sweet Home LLC is the best! Two of the hardest working and polite guys I have ever encountered from a moving company!!!! They were with us for 10 hours, 2 full trailer loads and going up and downstairs in…
Paid $1,500–2,000Reasonable price
Amanda4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Best experience! Affordable, efficient, and such great attitudes! Highly recommend!
Paid $1,500–2,000Great price
Andrea4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Couldn't have picked a better company if I tried.. Very professional, detailed, proficient, incredibly kind and humble.. First time hiring a moving company and although my anxiety was in overdrive, Clay and his entire team made it look FLAWLESS!! As every family does, we had a few situations throughout the day that…
Paid $3,500–4,000Great price
Mac7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I was in a real pinch after equipment failure on our end and needing to move HEAVY retail fixtures. Sweet Home saved the day for us, and got us moved in under an hour, supplying more than enough labor and the tools for the job.
Highly recommend and will use their services in the future!
Paid $1,000–1,500Great price
LaurieLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Made a call to quickly have the last of our belongings moved from our Guntersville home. Clay agreed to come on his off day, finished relocating our things within a few hours. All done respectfully, respectfully and with a smile! Highly recommend!!!
Having used movers before, I can recommend these movers as better than anyone. They care, they explain, and they work hard to get done in a timely manner. I appreciate what they did for me.
Price assessment: Great price
Price: $500–1,000
Response from the owner · 5 days ago
Thank you, Blaine, for taking the time to share this great feedback. We are thrilled to hear our team cared, explained everything, and worked hard to complete your move on time. Your recommendation means a lot to us. We appreciate you choosing our crew and are glad we could make the experience a positive one.
grace white1 reviewiTotal number of Google reviews grace has written across all businesses on Google Maps, not just this one.
Amazing!!!! Clay and his crew worked tirelessly to get my home moved speedily and seamlessly. As a mom of a 2 month old, moving into a bigger house, it was such a blessing to deal with a nonsense, honest company like Sweet Home Moving. I can’t recommend them enough! Thanks so much Clay!
Price assessment: Great price
Response from the owner · a week ago
Grace, thank you so much for the wonderful review and for trusting Sweet Home Moving with your move. We are thrilled Clay and the crew could make your transition to a larger home smooth and stress free, especially with a 2 month old in tow. Hearing that our honesty and care made a difference means a lot to the whole team. We appreciate your recommendation and wish your family all the best in the new home.
Jennifer List1 reviewiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Today was moving day! Kevin and I have moved many times in our 38 years of marriage but today was the smoothest! Sweet Home LLC is the best! Two of the hardest working and polite guys I have ever encountered from a moving company!!!! They were with us for 10 hours, 2 full trailer loads and going up and downstairs in our new two story home. Never a complaint! They took furniture apart and reassembled and put everything in its place. If you need a moving company…..these guys are TOP NOTCH!!!!
Thanks so much guys!!!!! 😁
Price assessment: Reasonable price
Price: $1,500–2,000
Response from the owner · a month ago
Jennifer, thank you so much for trusting Sweet Home LLC with your move and for this wonderful review. We are thrilled it was the smoothest move in your 38 years together and that our team worked hard, stayed polite, and took care assembling and placing everything. We truly appreciate your recommendation and wish you and Kevin many happy years in your new home.
Amanda Heard4 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Best experience! Affordable, efficient, and such great attitudes! Highly recommend!
Price assessment: Great price
Price: $1,500–2,000
Response from the owner · a month ago
Thank you so much, Amanda! We are thrilled you had a great experience and appreciate your kind words about our team. Your recommendation means a lot and we look forward to serving you again.
Stephen Standridge6 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
These guys showed up and moved all my stuff with care and efficiency all the way up in Cullman Alabama, will highly recommend using them for any moving needs, they moved my entire house in under 3 hours
Price assessment: Great price
Response from the owner · a month ago
Thank you, Stephen! We're thrilled our team could handle your move to Cullman with care and efficiency and complete your entire house in under three hours. We really appreciate the high recommendation and are glad we could make the process smooth. If you need help with any future moves, please reach out.
Brian ReisterLocal Guide · 22 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Moved to Fort Payne Alabama and I cannot express how professional, respectful and hard working Sweet Home Alabama moving was. Clay and his crew, Brian and Grayson did an amazing job! They worked hard, fast and treated our things with care and respect. I've moved several times and this company was by far the best!
Thank you for everything!
Brian
Response from the owner · a month ago
Thank you, Brian! We're thrilled Clay, Brian, and Grayson made your move to Fort Payne so smooth and handled your belongings with care. We appreciate you choosing Sweet Home Alabama Moving and for the kind words. If you need anything in the future, we're here to help.
Andrea Lasher4 reviewsiTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Couldn't have picked a better company if I tried.. Very professional, detailed, proficient, incredibly kind and humble.. First time hiring a moving company and although my anxiety was in overdrive, Clay and his entire team made it look FLAWLESS!! As every family does, we had a few situations throughout the day that could've easily gone in a different direction due to family members, but the professionalism in which the situation was handled speaks volumes as to Clay's character and the business man he is.. Thank you so so much!!
Price assessment: Great price
Price: $3,500–4,000
Response from the owner · a month ago
Thank you so much for the wonderful review and for trusting us with your first move. We’re thrilled Clay and the team were able to ease your anxiety and make the day feel flawless while handling the family situations professionally. Your kind words about our professionalism and character mean a lot to all of us. Please reach out anytime if you need help with future moves.
Edward Garrard3 reviewsiTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
These guys did great absolutely amazing the most professional moving crew that I’ve ever had and they were great on their prices . They were very professional clean cut. They showed up and made a day stress-free. I can’t thank these guys enough good job guys keep up the good work.
Price assessment: Great price
Response from the owner · 2 months ago
Thank you so much for the fantastic review, Edward! We’re thrilled our crew made your move stress-free and that you found our team professional, clean-cut, and fairly priced. We’ll pass your kind words along to the guys — they’ll be proud to hear it. We appreciate you choosing us and look forward to helping again anytime.
MCM4866Local Guide · 69 reviewsiTotal number of Google reviews MCM4866 has written across all businesses on Google Maps, not just this one.
We had such a great experience with Sweet Home Moving! Clay and his team was so helpful and careful with our things. They communicated well and showed up on time! All the things you'd love from a moving company! We would highly recommend them if you're moving in the Marshall County area!
Price assessment: Great price
Response from the owner · 2 months ago
Thanks so much I’m glad me and my team did a great job. We greatly appreciated working with you guys. It was a pleasure.
