How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORESweetwater Plumbing
Holly Springs, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 603 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Sweetwater Plumbing for 8 kinds of job.
Sweetwater Plumbing for faucet repair
Clear ✕All 48 Google reviews tagged “Faucet repair” · showing 20
Huge thanks to Kris and Sweetwater Plumbing. They were responsive, thorough and gave us a number of options in addressing an issue with our bathroom sink. Will definitely use again.
Efficient and helpful trouble shooting the problem with low pressure with a faucet. Change the valve and replaced aerators and all is working great now. Also replaced interior parts in my toilets and all are working well now with no running or lack of filling. Will definitely use them again.
Chris, was professional and courteous.
HAVE NOT PERSONALLY SEEN WORK, ONLY TOLD OF COMPLETION. tHANKS
Place is a joke. I do not recommend going with them. Owner is clueless. Plumbers are clueless. They don’t pull permits. Just an absolute joke of a plumbing company.
Sweetwater Plumbing has always been great anytime we've needed their services!
Chris is great. He knows his stuff and is a wealth of information. Made repair fast and problem is solved. I’m a happy customer.
Kris did a great job replacing shower faucet cartridge. Go went beyond to find the right cartridge exactly what we need. Very professional guy, clean up after himself and very resourceful. I highly recommend Kris!
Chris Bona was our technician and we were 100% pleased with him-- both his work and his attitude. Thanks!
I have been working with sweetwater for sometime now and have always had a wonderful experience. And a very special thanks to Danielle in the office. She has been awesome to work with and very easy to communicate with. They will always be my go to for any plumbing work.
Great job very efficient
Prompt, professional, and thorough! Solved our water heater gas leak problem and "tuned up" some other items while he was at it. Enjoyed meeting Brandon C. and watching a pro work! Recommend this company without reservation of any sort.
Very helpful and and fixed our issue.
Matt and his son were timely, kind and very competent. Sweetwater is a great local company. Highly recommended!
He was great: to the point, yet friendly!
Great job performed by Sweetwater Plumbing ! - I called this morning to their office to report a leaking water valve used to supply water to my washing machine. I was told they would dispatch someone in a few hours in which they did.’ Joseph showed up and reviewed the site and recommended scope of work with…
Matt and Rod did a fantastic job! Professional, personable and went the extra step in communication and even cleaning. I couldn’t be more pleased. Will definitely call them again.
I called Sweetwater Plumbing to get them to repair a leaky faucet in my tub! the nicest gentleman Joseph Ragland came in and in the process of repairing it, the tub valve snapped off! This is because my building is over 40 years old and the valve probably snapped off because it was brittle! As a result, Sweetwater…
Scott Poteat was our technician today. He did an exceptional job inspecting my water heater and replacing the expansion tank. He patiently answered all of my questions and provided clear, detailed explanations throughout the process. I’m very happy with the service and highly recommend Sweetwater Plumbing.
Eric was super helpful and took care of all of my plumbing issues in no time!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 88 | $205–$786 |
| Plumbing pipe repair | 68 | $317–$1.2k |
| Water heater installation | 67 | $1.4k–$2.8k |
| Faucet repair | 48 | $161–$570 |
| Plumbing leak detection | 36 | $122–$593 |
| Water heater repair | 30 | $158–$788 |
| Faucet installation | 27 | $305–$1.2k |
| Drain cleaning | 17 | $57–$655 |
