How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORESweetwater Plumbing
Holly Springs, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 603 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Sweetwater Plumbing for 8 kinds of job.
Sweetwater Plumbing for faucet repair
Clear ✕All 48 Google reviews tagged “Faucet repair” · showing 40
Huge thanks to Kris and Sweetwater Plumbing. They were responsive, thorough and gave us a number of options in addressing an issue with our bathroom sink. Will definitely use again.
Efficient and helpful trouble shooting the problem with low pressure with a faucet. Change the valve and replaced aerators and all is working great now. Also replaced interior parts in my toilets and all are working well now with no running or lack of filling. Will definitely use them again.
Chris, was professional and courteous.
HAVE NOT PERSONALLY SEEN WORK, ONLY TOLD OF COMPLETION. tHANKS
Place is a joke. I do not recommend going with them. Owner is clueless. Plumbers are clueless. They don’t pull permits. Just an absolute joke of a plumbing company.
Sweetwater Plumbing has always been great anytime we've needed their services!
Chris is great. He knows his stuff and is a wealth of information. Made repair fast and problem is solved. I’m a happy customer.
Kris did a great job replacing shower faucet cartridge. Go went beyond to find the right cartridge exactly what we need. Very professional guy, clean up after himself and very resourceful. I highly recommend Kris!
Chris Bona was our technician and we were 100% pleased with him-- both his work and his attitude. Thanks!
I have been working with sweetwater for sometime now and have always had a wonderful experience. And a very special thanks to Danielle in the office. She has been awesome to work with and very easy to communicate with. They will always be my go to for any plumbing work.
Great job very efficient
Prompt, professional, and thorough! Solved our water heater gas leak problem and "tuned up" some other items while he was at it. Enjoyed meeting Brandon C. and watching a pro work! Recommend this company without reservation of any sort.
Very helpful and and fixed our issue.
Matt and his son were timely, kind and very competent. Sweetwater is a great local company. Highly recommended!
He was great: to the point, yet friendly!
Great job performed by Sweetwater Plumbing ! - I called this morning to their office to report a leaking water valve used to supply water to my washing machine. I was told they would dispatch someone in a few hours in which they did.’ Joseph showed up and reviewed the site and recommended scope of work with…
Matt and Rod did a fantastic job! Professional, personable and went the extra step in communication and even cleaning. I couldn’t be more pleased. Will definitely call them again.
I called Sweetwater Plumbing to get them to repair a leaky faucet in my tub! the nicest gentleman Joseph Ragland came in and in the process of repairing it, the tub valve snapped off! This is because my building is over 40 years old and the valve probably snapped off because it was brittle! As a result, Sweetwater…
Scott Poteat was our technician today. He did an exceptional job inspecting my water heater and replacing the expansion tank. He patiently answered all of my questions and provided clear, detailed explanations throughout the process. I’m very happy with the service and highly recommend Sweetwater Plumbing.
Eric was super helpful and took care of all of my plumbing issues in no time!
Brandon checked several areas before arriving at the problem and communicating the solution. Then he was efficient and thorough in completing the work.
Needed valves replaced for washing machine. He was knowledgeable, friendly, prepared, professional.
Sweetwater sent Scott and Joseph out within an hour of my request for service. They were awesome! Diagnosed, estimated the repair, and completed the work quickly. Fantastic service!
Ended up paying $1100 for a spigot replacement. The plumber was supposed to give me a quote before starting but he just pulled the spigot out without check how it was connected and broke the connections behind it causing a pipe burst I finally ended up paying for all the charges since it ended up becoming an emergency situation. Was a total rip off
Joseph Ragland was professional, clean, and quick. And thankfully, no plumber’s crack was sighted. Joking aside, nobody wants service work done and nobody wants to pay for it, but Joseph made the experience easy. He showed up on time, explained the repairs clearly, kept the work area clean, and wrapped things up…
Eric from sweetwater was great . Arrived right on time , found and fixed problem at a fair cost
Eric did a great job. He was on time and thorough.
Carlos showed up promptly and did a great job replacing our bathroom faucet. We will use Sweetwater again!
Brandon was excellent. Quickly identified the issues and resolved them efficiently. Great service and highly recommended.
Eric was fantastic! Diagnosed the problem in just a few minutes, gave me all of the available options, and then ultimately had the work done in just a few hours. Kind, respectful, knowledgeable. I’ll be working with Sweetwater again.
Excellent, efficient service.
Terrance did a great job and so fast and efficient.
Josh and Joe came out to fix my leaky kitchen faucet. They even had to run out and get a special part. They got here after 6 and fixed it within 45 min including a trip to the hardware store.
Had a bathroom sink that was leaking and needed help beyond what I could do myself. Terrance came out and took did an incredible job - he was quick, thorough, and fixed the problem for me. THANK YOU!
We were so impressed by Brandon‘s professionalism, expertise, and thorough explanations. He effectively resolved several long-standing issues, performed a very careful systems check, and really got our system back to full capacity. We are very confident with his great quality work and so impressed with Sweetwater’s…
Called Sweetwater to fix a leak in my kids bathroom shower this morning. Their technician Eric arrived on time, examined the issue and provided clear information (cause, repair, price, maintenance). The repair was done fast and with great result. Couldn't be happier with the service from Eric. Would recommend 100%
Brandon Cash has many years of plumbing experience and he and his son did a great job fixing up an issue with my bathroom since faucet. They were courteous, respectful and willing to go out of their way to understand the customer's issue and fix it. Brandon also cleaned up the surroundings after the job was done.…
Brandon fix multiple plumbing problems and did a fantastic job! I am very happy with the service!
We had two plumbing services done by Sweetwater Plumbing. We are pleased with the end results for both plumbing tasks. The plumbers who worked on our jobs were Mr.Terrance and Mr.Josh. Both are accomplished plumbers, answered our questions, are courteous and amiable. We’ll be calling this company again for another…
Scott and Terrence did a great job navigating my home's arcane plumbing and getting things working even when it turned out to be a bigger fix than we initially thought.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 88 | $205–$786 |
| Plumbing pipe repair | 68 | $317–$1.2k |
| Water heater installation | 67 | $1.4k–$2.8k |
| Faucet repair | 48 | $161–$570 |
| Plumbing leak detection | 36 | $122–$593 |
| Water heater repair | 30 | $158–$788 |
| Faucet installation | 27 | $305–$1.2k |
| Drain cleaning | 17 | $57–$655 |
