How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORESweetwater Plumbing
Holly Springs, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 603 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Sweetwater Plumbing for 8 kinds of job.
Sweetwater Plumbing for plumbing leak detection
Clear ✕All 36 Google reviews tagged “Plumbing leak detection” · showing 20
Called with a unique issue. Chris came out same day and creatively solved for it. While at the house, he checked for a few other issues just to make sure we were in great shape. Great experience.
Corey was outstanding to deal with! His knowledge and experience really helped us understand how our leaked occurred and detailed how they will fix. While on site he offered to ask him anything else to look at while at our home at no extra charge. Luckily we took him up on it because a leak was in our crawl…
Place is a joke. I do not recommend going with them. Owner is clueless. Plumbers are clueless. They don’t pull permits. Just an absolute joke of a plumbing company.
Excellent! Corey was so nice, knowledgeable, and quick.
I called Sweetwater Plumbing for an emergency pipe leak service and got the needed help promptly. The technician is skilled and fixed the problem. Highly recommended!
Matt and apprentice were knowledgeable and very professional, they resolved the plumbing problem in a timely manner.
Sweetwater Plumbing has always been great anytime we've needed their services!
Joseph was a great technician. He came to my home, identified himself, investigated the problem, and walked me through his investigation every step of the way. He was so kind and patient. I appreciate all his hard work investigating our leak. Thank you Joseph and Sweetwater Plumbing for all your help. I will call back if I ever need help again, thanks!
Kris arrived on time and was very friendly. We had multiple issues and he got through them all quickly and efficiently. We suspected a pressure regulator issue, and also knew of a leak, and problems with two outdoor spigots. Kris corrected everything and we are very satisfied.
I needed someone to come out as soon as possible so I looked for a company local to me in Apex and saw Sweetwater's stellar reviews. Corey came out the same day and was awesome! He gave me peace of mind about what I had going on here and even gave me a mini education about plumbing regulators. I'm so grateful! I…
Matt from Sweetwater plumbing fixed a problem that occurred after a previous repair technician spent multiple hours diagnosing and repairing and replacing parts despite it leaking heavily when remounted in the summer ... Matt was swift, he identified the exact issue and had everything resolved in 30 minutes. If…
James R. was professional and courteous. He did a great job and I would call this company again for service.
I have been working with sweetwater for sometime now and have always had a wonderful experience. And a very special thanks to Danielle in the office. She has been awesome to work with and very easy to communicate with. They will always be my go to for any plumbing work.
Prompt, professional, and thorough! Solved our water heater gas leak problem and "tuned up" some other items while he was at it. Enjoyed meeting Brandon C. and watching a pro work! Recommend this company without reservation of any sort.
Great job, friendly and efficient
Easy and convenient experience from scheduling to having the problem fixed. Corey was so helpful and knowledgeable. Our first experience with Sweetwater (went off a Google search for plumbers in Apex) and couldn’t be more pleased.
Let me start by saying Corey Boyd is the MAN! He diagnosed the issue with the kitchen sink quickly and accurately. He provided us with several faucet options, provide the faucet and completed the installation quickly. The price was well below the estimate!! He's great to work with and we will request his services…
Eric is knowledgeable, professional and personable. He got to the root of our water problem efficiently and saved me many potential $$..
Matt was such a genuine and kind man who was prompt and polite. He got us situated quickly and competently. I never write reviews… but Matt deserves a 5 star review. Thank you Matt!
Matt Morrison did an outstanding job. He was calm, knowledgeable, and very caring about the project. I’ve had many plumbers from Sweetwater (it’s a long story) but Matt was clearly the best. If you need knowledgeable work I would specifically ask for him to Norman the dispatcher.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 88 | $205–$786 |
| Plumbing pipe repair | 68 | $317–$1.2k |
| Water heater installation | 67 | $1.4k–$2.8k |
| Faucet repair | 48 | $161–$570 |
| Plumbing leak detection | 36 | $122–$593 |
| Water heater repair | 30 | $158–$788 |
| Faucet installation | 27 | $305–$1.2k |
| Drain cleaning | 17 | $57–$655 |
