How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORESweetwater Plumbing
Holly Springs, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 603 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Sweetwater Plumbing for 8 kinds of job.
Sweetwater Plumbing for plumbing pipe repair
Clear ✕All 68 Google reviews tagged “Plumbing pipe repair” · showing 20
Chris did great work for replacing our water heat tank and adding a new pipeline to our garden hoses. He is polite, professional, and patient. We are quite satisfied with his services.
I recently had some pipe replaced by Billy and his crew. Despite the 95 degree temperature they persevered and went the extra mile for me. what an outstanding crew.
My second time using Sweetwater was just as good as the first. The work of this company (particularly Joseph Ragland) is unparalleled! My first experience with them was for an emergency leak repair, and they took care of the problem quickly with some innovation that prevented me from needing secondary drywall…
My kitchen’s pressurized cold water line burst early Sunday morning, creating an emergency. Sweetwater Plumbing responded within an hour, quickly diagnosed the issue, and replaced the damaged pipe the same day. The technician was professional, friendly, and well-prepared, completing the repair in one visit and…
Place is a joke. I do not recommend going with them. Owner is clueless. Plumbers are clueless. They don’t pull permits. Just an absolute joke of a plumbing company.
I called Sweetwater Plumbing for an emergency pipe leak service and got the needed help promptly. The technician is skilled and fixed the problem. Highly recommended!
Chri s arrived on time and made an assessment of the work to be done which included reattachment of a sewer drain line and inspection of that drain pipe and correctly leveling and positioning of the pipe and thoroughly testing to ensure proper flow with no clogs. Chris communicated all of this to us and provided…
Matt and apprentice were knowledgeable and very professional, they resolved the plumbing problem in a timely manner.
Kris was very knowledgable, extremely friendly/courteous, diagnosed the problem quickly, and was able to fix the root cause fast. Highly recommend.
When my house was built in 1990, polybutylene pipe was put in. About 16 years ago, I had the whole house re-piped and CPVC was put in. I subsequently learned that the CPVC piping had become brittle with age and was prone to leak at any time. My house needed to be re-piped again! I got estimates from 4…
Timely, professional, and effective explanation of issue and needed resolution
James R. was professional and courteous. He did a great job and I would call this company again for service.
Chris was great, efficient and great job!
Carlos and Christian did amazing work. This was not an easy repair. They solved challenges along the way, communicated and were successful in resolving my leak. Outstanding work and I highly recommend them.
I have been working with sweetwater for sometime now and have always had a wonderful experience. And a very special thanks to Danielle in the office. She has been awesome to work with and very easy to communicate with. They will always be my go to for any plumbing work.
Kris was very professional and punctual and got the job ✅
Prompt, professional, and thorough! Solved our water heater gas leak problem and "tuned up" some other items while he was at it. Enjoyed meeting Brandon C. and watching a pro work! Recommend this company without reservation of any sort.
Easy and convenient experience from scheduling to having the problem fixed. Corey was so helpful and knowledgeable. Our first experience with Sweetwater (went off a Google search for plumbers in Apex) and couldn’t be more pleased.
Matt and his son were timely, kind and very competent. Sweetwater is a great local company. Highly recommended!
Kris helped us today with the low water pressure and CSST tubing issues noted in the home inspection report with patience, good manners and professional skills as he resolved the issues. Appreciated his work very much even though the charge was higher than expected.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 88 | $205–$786 |
| Plumbing pipe repair | 68 | $317–$1.2k |
| Water heater installation | 67 | $1.4k–$2.8k |
| Faucet repair | 48 | $161–$570 |
| Plumbing leak detection | 36 | $122–$593 |
| Water heater repair | 30 | $158–$788 |
| Faucet installation | 27 | $305–$1.2k |
| Drain cleaning | 17 | $57–$655 |
