How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORESweetwater Plumbing
Holly Springs, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 603 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Sweetwater Plumbing for 8 kinds of job.
Sweetwater Plumbing for toilet repair
Clear ✕All 88 Google reviews tagged “Toilet repair” · showing 20
Harrison did a good job for the task. He even fixed the issue that many plumbers cant help. Amazing job!
Dmytro did a good job replacing our bathtub and faucet. Keep it up! Thank you very much 👌
Efficient and helpful trouble shooting the problem with low pressure with a faucet. Change the valve and replaced aerators and all is working great now. Also replaced interior parts in my toilets and all are working well now with no running or lack of filling. Will definitely use them again.
We had a wobbly toilet and Chris assessed the issue quickly. He walked me through the process and the worse case scenario. Thankfully, my issue was an issue resolve but I appreciated the transparency and quick fix. I would definitely use this company again for any plumbing concerns.
Place is a joke. I do not recommend going with them. Owner is clueless. Plumbers are clueless. They don’t pull permits. Just an absolute joke of a plumbing company.
Great service! Technician is polite and knows what he is doing.
Excellent work, was notified ahead of time of arrival and Robert was friendly, knowledgeable and completed the work speedily. Can highly recommend their service.
Joseph was the best. He was polite, helpful, relatable and reliable. We had a great experience and felt he was very fair and honest.
Service was quick and easy
Chris was on time and friendly . Very knowledgeable and worked quickly . He showed me what the issue was and told me how he was going to fix it .
Chris was amazing and helpful. The very best and saved the day.
Kris was very knowledgable, extremely friendly/courteous, diagnosed the problem quickly, and was able to fix the root cause fast. Highly recommend.
Corey was so down to earth and kept it real. Will utilize him again!
What a great experience. The company is definately set up for sucess, provideing the ultimate in guidence, tools and equipment. The technician's that i met were very professional, friendly, courtious, motivate d and excellent communicators.
Chris was great and explained the problem to me. He completed the job timely and was super kind!
Joseph arrived right on time and quickly fixed our problem toilet. He was extremely polite, very professional and the service was reasonably priced. Definitely on my “go to” list for future issues!
Kris Bennett was excellent! He came over quickly and was very professional and kind. I highly suggest using Sweetwater plumbing! They exceeded my expectations!
Kris at Sweetwater Plumbing. He was here when he said he would be, explained the work that needed to be done and quickly resolved the issue. Would definitely hire again.
Kris showed up on time and did a great job for me. Would definitely recommend him to anyone looking for plumbing work.
Wry happy with their service. Great communication and service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 88 | $205–$786 |
| Plumbing pipe repair | 68 | $317–$1.2k |
| Water heater installation | 67 | $1.4k–$2.8k |
| Faucet repair | 48 | $161–$570 |
| Plumbing leak detection | 36 | $122–$593 |
| Water heater repair | 30 | $158–$788 |
| Faucet installation | 27 | $305–$1.2k |
| Drain cleaning | 17 | $57–$655 |
