PACKING SERVICES · TUCSON, AZ
Swift & Gentle Moving+Storage logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%42+14.7Reliability 15%38+5.7Craft & service 20%70+14Value 10%73+7.3Momentum 8%38+3Track record 7%32+2.2Accountability 5%68+3.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

Swift & Gentle Moving+Storage

Better than 53% of packing services · #14 of 30

4.9★132 Google reviewsGoogle star rating as shown on Google Maps.
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
2.9%1–2★ in 2 yrs (avg 2.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
80%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Swift & Gentle Moving+Storage for moving-related packing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.35
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$737–$2.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 41/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related packing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Moving-related packing”

★★★★★ Amanda · a week ago

Friendly and professional, they were great to work with, courteous and respectful, they did a great job. Would highly recommend.

Great priceLocal movingMoving-related packingIn-state moving
★★★★★ Ruth · a month ago

Wonderful cross country moving experience with this company. Employees were prompt, friendly, and respectful in packing and moving our belongings and arranging transport for one of our vehicles. I would highly recommend them as they made this move much less stressful.

Reasonable priceMoving-related packing
★★★★★ Wanda · 3 months ago

Swift and Gentle Moving was truly a Godsend for me. From beginning to end, both management and workers did everything with a great deal of respect, efficiency, compassion, and care. They packed, moved, unpacked, helped place, and hauled away all of the packing materials with no damage to any furniture, personal…

Paid $3,500–4,000Reasonable priceLocal movingMoving-related packingService not listed
★★★★★ Dawn · 5 months ago

Working with Queyanah was great♥️

Paid $400–600Not sureMoving-related packing
★★★★★ TOM · 6 months ago

We were very pleased with everything. The movers were on time both for loading and unloading. Our move was about 1000 miles and our furniture etc was well protected and delivered exactly on time. If we were to move again we would certainly use Swift & Gentle.

Paid $2,000+Reasonable priceMoving-related packing
★ Ann · 6 months ago

We were very happy to sign on with Gus because as he explained the process, the men would pack up the fragile things I hadn’t packed on one day and put them on to a truck going to MN the next day along with another couple’s things that were also going to MN. So essentially it would be one on load and one off load,…

Paid $2,000+Reasonable priceMoving-related packingService not listed
★★★★★ S. · 7 months ago

I used Swift and Gentle Moving and storage for a local 3-bedroom house move on 2/27/2026. From the start, Jose, Cosme, and Chino (movers) were friendly, punctual and professional. They took extra care wrapping my furniture and managed the entire move at our new place without any issues. The final price was exactly…

Paid $600–800Reasonable priceLocal movingMoving-related packingIn-state moving
★★★★★ DX · Edited 7 months ago

We had a very excellent experience with Swift and Gentle Moving + Storage. Starting with Dorothy Moore, ourl realtor calling Gus the owner personally to help us pack, store, and move to Idaho in a very timely manner. Gus came over within an hour and together we walked the house. Gus gave us a reliable quote and we…

Paid $2,000+Great priceMoving-related packingMoving-related storage
★★★★★ Jeane · 11 months ago

The men are great workers, nothing they brought in and helped unpack was broken. We enjoyed them, Daniel, Francisco, and Rudy we a great help. We would use them again. P. Rodriguez

Paid $2,000+Reasonable priceLocal movingMoving-related packingMoving-related storage
★★★★★ Henry · a year ago

Very efficient with both the move-out and move-in process! Storage is also on point and did not damage anything. Workers are friendly and I enjoyed talking with them. The only complaint I have is the price is a little expensive, but I reckon that's to be expected when everything is taken care of

Paid $2,000+Reasonable priceLocal movingMoving-related packingMoving-related storage
★★★ Tiki · 5 years ago

Good experience although price quoted was much lower than actual price since second mover was missing much of the time so it took longer. Also was charged for boxes I never used.

Local movingMoving-related packing
★★★★★ VR · 5 years ago

Probably the most professional and hard working moving team I have ever seen. I have never been the sort to recommend a moving company before but after seeing Gus and his team take care of business I'll be recommending this company for anyone doing an Arizona or nationwide move in the future.

In-state movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
★★★★★ Lauren · 5 years ago

Exceptional service! 110% recommend!! If I or a friend needs help moving in the future, this is the first and only service I will call. Swift and gentle are exactly the adjectives I would use to describe these movers. Augustine and Augie were professional, on time, efficient, incredibly respectful of my furniture…

Interstate movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
★★★★★ Jeff · 5 years ago

Swift & Gentle, and specifically Gus, deserve high praise! They assisted my family with moving our mother, who lived in a retirement community in Tucson (my sister and I live in NYC and Chicago, respectively), on short notice, and during COVID lockdowns. The move was seamless, They even went so far as to take…

Local movingMoving-related packingSenior moving+ Responsiveness+ Punctuality+ Quality
★★★★★ Michael · 4 months ago

Rating only, no written review.

Paid $1,000–1,500Reasonable priceLocal movingMoving-related packing
★★★★ ted · 7 months ago

Rating only, no written review.

Paid $1,400–1,600Great priceLocal movingMoving-related packing
★ Patricia · Edited 8 months ago

Rating only, no written review.

Moving-related junk removalMoving-related packingSenior moving+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Swift, grey = packing services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.33★ (3 reviews)2024-Q2: 5.00★ (1 reviews)2024-Q3: 5.00★ (2 reviews)2024-Q4: 5.00★ (2 reviews)2025-Q1: 5.00★ (3 reviews)2025-Q2: 4.92★ (13 reviews)2025-Q3: 5.00★ (3 reviews)2025-Q4: 5.00★ (9 reviews)2026-Q1: 4.25★ (12 reviews)2026-Q2: 5.00★ (15 reviews)2026-Q3: 5.00★ (10 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$1.2k+11% vs typical packing services

Bar = middle half of what customers paid · gold mark = category median.

Great price 41%Reasonable 56%Overpriced 0%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%42+14.7Reliability 15%38+5.7Craft & service 20%70+14Value 10%73+7.3Momentum 8%38+3Track record 7%32+2.2Accountability 5%68+3.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
42
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
38
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
70
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
73
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
38
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
32
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
68

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+36 / −0
Professionalism
+34 / −0
Responsiveness
+37 / −0
Punctuality
+15 / −0
Value
+32 / −0

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