PACKING SERVICES · TUCSON, AZ
Swift & Gentle Moving+Storage logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%42+14.7Reliability 15%38+5.7Craft & service 20%70+14Value 10%73+7.3Momentum 8%38+3Track record 7%32+2.2Accountability 5%68+3.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

Swift & Gentle Moving+Storage

Better than 53% of packing services · #14 of 30

4.9★132 Google reviewsGoogle star rating as shown on Google Maps.
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
2.9%1–2★ in 2 yrs (avg 2.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
80%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Swift & Gentle Moving+Storage for moving-related storage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related storage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Moving-related storage”

Annette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The entire team made this a smooth experience. They were always timely and communication was easy. Queyanah and Gus were both wonderful to work with. I highly recommend them for all your moving needs!

Moving-related storage
DX9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We had a very excellent experience with Swift and Gentle Moving + Storage. Starting with Dorothy Moore, ourl realtor calling Gus the owner personally to help us pack, store, and move to Idaho in a very timely manner. Gus came over within an hour and together we walked the house. Gus gave us a reliable quote and we…

Paid $2,000+Great priceMoving-related packingMoving-related storage
Tolu1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent service. They handled all the furniture with care. Nothing was broken or damaged. The gentle men that came were very pleasant. I will use the service again for sure

Paid $400–600Reasonable priceLocal movingMoving-related storage
Rob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Swift and Gentle is amazing; this is the second time that I have used them and both times really good experience. I would highly recommend them!

Paid $2,000+Reasonable priceLocal movingMoving-related storage
Jeane16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The men are great workers, nothing they brought in and helped unpack was broken. We enjoyed them, Daniel, Francisco, and Rudy we a great help. We would use them again. P. Rodriguez

Paid $2,000+Reasonable priceLocal movingMoving-related packingMoving-related storage
Henry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very efficient with both the move-out and move-in process! Storage is also on point and did not damage anything. Workers are friendly and I enjoyed talking with them. The only complaint I have is the price is a little expensive, but I reckon that's to be expected when everything is taken care of

Paid $2,000+Reasonable priceLocal movingMoving-related packingMoving-related storage

vs category

Blue = Swift, grey = packing services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.33★ (3 reviews)2024-Q2: 5.00★ (1 reviews)2024-Q3: 5.00★ (2 reviews)2024-Q4: 5.00★ (2 reviews)2025-Q1: 5.00★ (3 reviews)2025-Q2: 4.92★ (13 reviews)2025-Q3: 5.00★ (3 reviews)2025-Q4: 5.00★ (9 reviews)2026-Q1: 4.25★ (12 reviews)2026-Q2: 5.00★ (15 reviews)2026-Q3: 5.00★ (10 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$1.2k+11% vs typical packing services

Bar = middle half of what customers paid · gold mark = category median.

Great price 41%Reasonable 56%Overpriced 0%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%42+14.7Reliability 15%38+5.7Craft & service 20%70+14Value 10%73+7.3Momentum 8%38+3Track record 7%32+2.2Accountability 5%68+3.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
42
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
38
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
70
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
73
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
38
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
32
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
68

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+36 / −0
Professionalism
+34 / −0
Responsiveness
+37 / −0
Punctuality
+15 / −0
Value
+32 / −0

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