PACKING SERVICES · TUCSON, AZ
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%42+14.7Reliability 15%38+5.7Craft & service 20%70+14Value 10%73+7.3Momentum 8%38+3Track record 7%32+2.2Accountability 5%68+3.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%42+14.7Reliability 15%38+5.7Craft & service 20%70+14Value 10%73+7.3Momentum 8%38+3Track record 7%32+2.2Accountability 5%68+3.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORESwift & Gentle Moving+Storage
Better than 53% of packing services · #14 of 30
4.9★132 Google reviewsGoogle star rating as shown on Google Maps.
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
2.9%1–2★ in 2 yrs (avg 2.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
80%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Swift & Gentle Moving+Storage for senior moving
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$633–$1.5k
All 2 Google reviews tagged “Senior moving”
★★★★★ Jeff · 5 years ago
Swift & Gentle, and specifically Gus, deserve high praise! They assisted my family with moving our mother, who lived in a retirement community in Tucson (my sister and I live in NYC and Chicago, respectively), on short notice, and during COVID lockdowns. The move was seamless, They even went so far as to take…
Local movingMoving-related packingSenior moving+ Responsiveness+ Punctuality+ Quality
★ Patricia · Edited 8 months ago
Rating only, no written review.
Moving-related junk removalMoving-related packingSenior moving+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Swift, grey = packing services average
Rating over time
Price
$1.2k+11% vs typical packing services
Bar = middle half of what customers paid · gold mark = category median.
Great price 41%Reasonable 56%Overpriced 0%Not sure 3%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%42+14.7Reliability 15%38+5.7Craft & service 20%70+14Value 10%73+7.3Momentum 8%38+3Track record 7%32+2.2Accountability 5%68+3.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
42
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
38
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
70
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
73
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
38
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
32
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
68
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+36 / −0
Professionalism
+34 / −0
Responsiveness
+37 / −0
Punctuality
+15 / −0
Value
+32 / −0
