Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts

Experts Reviews · Company report
Sycamore Appliance Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Sycamore Appliance Services

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 98 appliance repair · 5.0★ from 52 Google reviews

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Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sycamore Appliance Services is better than 99% of appliance repair.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sycamore Appliance Services is better than 97% of appliance repair.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sycamore Appliance Services is better than —% of appliance repair.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sycamore Appliance Services is better than 100% of appliance repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sycamore Appliance Services is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sycamore Appliance Services is better than —% of appliance repair.–
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Reviews for your job

Customers hired Sycamore Appliance Services for 6 kinds of job.

Sycamore Appliance Services for refrigerator/freezer repair

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Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$132–$440
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator/freezer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Refrigerator/freezer repair”

Mariana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Joe was fantastic! He fixed my refrigerator quickly and efficiently, and the whole experience was stress-free. He was incredibly kind, professional, and took the time to explain what the issue was. I highly recommend Joe to anyone who needs appliance repairs!

Great priceRefrigerator/freezer repair
Melanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Joe was terrific. Very efficient, responsive, friendly, polite, and reasonable cost. Would highly recommend!

Reasonable priceRefrigerator/freezer repair
Patrick14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Used their services to repair my dryer and ice maker in my refrigerator. Would recommend them to anyone looking to have an appliance fixed

Great priceRefrigerator/freezer repairDryer repair
maryellen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Joe is amazing!! He fixed my refrigerator and did an outstanding job!! I highly recommend him! I’ve been in Nashville for 35 years and he is by far the best and most honest person I’ve ever used for appliance repairs

Paid $100–150Great priceRefrigerator/freezer repair
Nazareth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Super impressed with Joe from Sycamore Appliance Services. Friendly, punctual, and very skilled. He repaired my dishwasher quickly and left everything clean. It’s hard to find reliable people like this—definitely recommend.

Dishwasher repairRefrigerator/freezer repairDryer repair
AlanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My freezer had a problem I saw ice in the freezer it was all weird the fan started making noise and then Joey came in there from Sycamore appliances and was able to find that there was trash in the hole that drains the moisture that forms in the freezer which I would have never guessed and I'm handyman on the side…

Paid $100–150Great priceRefrigerator/freezer repair
Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Joe did an excellent job very Professional and courteous going forward I will be calling him for any more issues with appliances. I highly recommend his service.

Paid $100–150Reasonable priceRefrigerator/freezer repair
NatashaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Joe did an amazing job he was quick and got our work fridge working within 10-15 minutes! If I could leave him 10 stars I would. :)

Refrigerator/freezer repair
Bobby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Dishwasher repairRefrigerator/freezer repair

Price

$132-51% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 73%Reasonable 27%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dryer repair15$176–$359
Washing machine repair11$126–$371
Refrigerator/freezer repair9$132–$440
Dishwasher repair6$119–$377
Washer/dryer repair3$126–$340
Microwave repair3$108–$327

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