Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%8+2.8Reliability 15%16+2.4Craft & service 20%61+12.2Value 10%47+4.7Momentum 8%8+0.6Track record 7%66+4.6Accountability 5%21+1.1Experts Score= 28Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.28SCORESylvan Learning of North Suffolk
Portsmouth, VA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 78 tutors · 4.8★ from 87 Google reviews
Report card
Percentile vs other tutors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Sylvan Learning of North Suffolk is better than 8% of tutors.F
8
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Sylvan Learning of North Suffolk is better than 16% of tutors.F
16
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Sylvan Learning of North Suffolk is better than 61% of tutors.B
61
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Sylvan Learning of North Suffolk is better than 47% of tutors.C
47
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Sylvan Learning of North Suffolk is better than 8% of tutors.F
8
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Sylvan Learning of North Suffolk is better than 66% of tutors.B
66
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Sylvan Learning of North Suffolk is better than 21% of tutors.D
21
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Sylvan Learning of North Suffolk for educational services
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