Rhonda HasseLocal Guide · 159 reviewsTotal number of Google reviews Rhonda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery nice building.
- Services: Dog training
Syracuse Obedience Training Club
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%97+23.5Value 14%87+12.3Replies to reviews 7%13+0.9Momentum penalty80−2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#61 of 82 dog trainersPosition by Experts Score among all companies we track in this category. · better than 26%
4.9 ★★★★★ 74 Google reviews · 16 photos
86%five-star reviews
4.60★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2026latest review
Syracuse Obedience Training Club at a glance
Google reviewers rate Syracuse Obedience Training Club 4.9 out of 5 based on 74 reviews, with the owner not responding to any feedback. Customers frequently describe the facility as clean, spacious, and well-run, noting that volunteer instructors are knowledgeable and helpful with obedience, agility, and flyball classes. Recurring themes highlight the availability of multiple training rings and equipment for various dog sports. One minor criticism mentioned was the lack of seating or crates for spectators during trials, though most attendees reported positive experiences with the club's events and staff.
- Google rating: 4.9 out of 5 from 74 reviews (86% five-star).
- Reviews on this page: 74 Google reviews (33 with written comments, 5 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: September 15, 2026.
- Service: Dog Trainer serving Syracuse, New York.
Data from Google, last updated November 3, 2026.
Score profile vs other dog trainers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Syracuse Obedience Training Club: 85/100 on this factor. Category median: 94.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Syracuse Obedience Training Club: 97/100 on this factor. Category median: 94.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Syracuse Obedience Training Club: 87/100 on this factor. Category median: 100.A
87
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Syracuse Obedience Training Club: 80/100 on this factor. Category median: 100.A
80
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Syracuse Obedience Training Club: 13/100 on this factor. Category median: 49.F
13
Bar = this company · dark tick = category median.
Star ratings
74 Google reviews we collected
- 5 stars6486%
- 4 stars1014%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 33 written reviews
- Praise11100%
- Complaints00%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price250%
- Reasonable250%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude873%
- Would recommend218%
- Communication19%
What customers talk about
We read 33 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Have taken two classes with SOTC, a very nice facility, with so many activities going on, amazing!”
“I would highly recommend signing up for any of their classes.”
“The instructor explained that was a major part of the class and she and her assistant would step in if there were issues.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Syracuse Obedience Training Club for 1 kind of job. Pick one to see what they paid and said.
Recent reviews
Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
The Club is a great group of folks with an excellent and well-run facility. Like most AKC affiliated dog clubs, they are a volunteer organization that offer training classes in dog obedience, agility and a host of other dog activities. They also host agility competitions and other dog events throughout the year…
Great priceService not listed
WilliamLocal Guide · 547 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Amazing place. Definitely worth looking into. Clean, bright, temperature was decent. Volunteers are all helpful. Definitely know what they were doing
LizLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Over the years we've brought many dogs to do their puppy STAR program. Very good base for all pups. Have worked thru obedience levels there, including CGC certification. The instructors are great. Very helpful ..I would highly recommend signing up for any of their classes.
Teri14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Instructors really know what they are talking about. They willingly share their insights on our puppy "problems".
AmirLocal Guide · 171 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Have taken two classes with SOTC, a very nice facility, with so many activities going on, amazing! A very active club. Quality of instruction is excellent.
RhondaLocal Guide · 226 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★
This was our first time here. The SOTC was large but not too big that you couldn't go to different rings to watch the various trials. Good was only the second trial that we competed in. I should have brought a chair for me and a crate for my teammate. We look forward to going back in February, but I hope I've…
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dog training | 3 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 74 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Tom OBrien5 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe Club is a great group of folks with an excellent and well-run facility. Like most AKC affiliated dog clubs, they are a volunteer organization that offer training classes in dog obedience, agility and a host of other dog activities. They also host agility competitions and other dog events throughout the year both at their own facility as other locations. I have competed at their events for years and always have a great time and experience.
- Price assessment: Great price
- Services: Service not listed
William Semanchuk-EnserLocal Guide · 547 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing place. Definitely worth looking into. Clean, bright, temperature was decent. Volunteers are all helpful. Definitely know what they were doing
Lisa Ermer8 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat training and showing opportunities for your dog
Bill DLocal Guide · 17 reviewsTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNo clue, just thought the wife needed some help. Lol!!
Liz BLocal Guide · 66 reviewsTotal number of Google reviews Liz has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOver the years we've brought many dogs to do their puppy STAR program. Very good base for all pups. Have worked thru obedience levels there, including CGC certification. The instructors are great. Very helpful ..I would highly recommend signing up for any of their classes.
Tom SwartLocal Guide · 561 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleClean facility and great staff
Teri Carozzoni14 reviewsTotal number of Google reviews Teri has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleInstructors really know what they are talking about. They willingly share their insights on our puppy "problems".
Joseph Carozzoni11 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAwesome dog training facility
Leah S.Local Guide · 187 reviewsTotal number of Google reviews Leah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWonderful club and great people
Business details
- Address: 6392 Deere Rd, Syracuse, NY 13206
- Website: sotc.info
- Service area: Syracuse, NY