Experts Reviews · Company report
T&N Auto Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%36+2.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

T&N Auto Services

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #133Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.9★ from 153 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T&N Auto Services is better than 95% of auto repair shops.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T&N Auto Services is better than 96% of auto repair shops.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T&N Auto Services is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T&N Auto Services is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T&N Auto Services is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T&N Auto Services is better than 36% of auto repair shops.D
36

Reviews for your job

Customers hired T&N Auto Services for 8 kinds of job.

T&N Auto Services for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#156 / 307

All 13 Google reviews tagged “General repairs & maintenance”

GabiLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nhan and his team are truly the best. Speedy, lowest price, excellent work. Eye for detail and communicative. Has fixed our cars for years!

TransmissionAir & cabin filter replacementSteering & suspension repair
Kaushik6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Tran Nhan is very skilled, precise in providing feedback and most of all, very trustworthy in every respect. I have never come across such a combination of attributes for car service & repair to date and feel blessed. Car repair & service is expensive now, esp for a Merc E350, but here you always get the feeling you…

Great priceTransmissionGeneral repairs & maintenanceOil change
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had 105K maintenance at the dealer and needed to have some major parts replaced, but the quote was way overpriced. Came to T &N Auto Services after saw so many positive reviews. I have to say it's an outstanding experience that left me thoroughly impressed. For the price, the competitive quote provided was a…

Auto brake repairAuto brake replacementGeneral repairs & maintenance
Han3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It's been almost 5 years and I'm still coming back!! This is my #1 auto shop though I live quite far away. I've been bringing all of my cars here. The service is very quick, professional, and direct to the point! Oil change was super quick (for me, it's less than 20 mins most of the time). Nhan also did free…

Air & cabin filter replacementAuto brake replacementAuto maintenance
Quang3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is my usual spot for an oil change. One of the things I appreciated most was that Nhan was not pushy or aggressive when it came to recommending repairs. He took the time to listen to my concerns and thoroughly assess my car's needs before suggesting any solutions. he was able to diagnose and fix my car's…

Auto maintenanceBatteryElectrical
Christopher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, transparent, fast, and at a reasonable price. Really appreciated text updates with videos of the problem and follow up discussion with photos detailing the repairs, thoroughness of cleaning the engine compartment and undercarriage where fluid leaked.

General repairs & maintenanceOil change
Pham1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I rarely write reviews but I feel the need to share mine about this amazing Auto Service garage and to help car owners who are still looking for a reliable, honest, and friendly small business. T&N Auto Services is owned by Nhan Tran, very friendly, punctual, professional, and truthful; he will treat you like…

Air & cabin filter replacementAuto brake repairAuto brake replacement
Joe8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

T&N is super responsive and super helpful! I would recommend them to anyone in the area looking for great customer service.

General repairs & maintenance
dasmodul8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing service and great price. We just had our old 2004 Honda Accord completely rejuvenated (replaced starters, electrical, power, battery, stabilizer bars, fluids, brakes/rotors, etc.) and Nhan and his team did a wonderful job. Great communication via text as well and documented photos of work. Highly recommended

Auto battery replacementBatteryBrakes
Anh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nhan's excellent work has always keep my mind at peace. Highly recommend this place.

Auto brake repairAuto engine diagnosticEngine repair
StephenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

wow! truly a well run business and stand up person! we brought our 2011 Hyundai sonata that had burned and ran out of oil (without any indicator lights or error codes) and the owner filled it up with some oil and advised me to take it to the dealership for repairs. the owner did this for FREE - I even offered to pay…

Engine repairGeneral repairs & maintenance
Tonga6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone wants to find an honest and reliable car mechanic. We'll, I found mine at T&N Auto Services. Nhan is hands down the best - he's the very knowledgeable, friendly and informative. He took pics of what he did and all the parts he changed. He even blowed off the dirt and dust from my car engine and engine…

Air & cabin filter replacementAuto maintenanceAir conditioning
Carrie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Nhan helped me determine what was the best used car for my daughter to purchase over the course of a number of days. He checked out 3 cars we test drove on a moment’s notice! He was efficient, honest, professional, kind and patient, spending time going over the main parts of the each of the three used cars I asked…

General repairs & maintenance+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 70%Reasonable 30%Overpriced 0%Not sure 0%

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