Experts Reviews · Company report
T&N Auto Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%36+2.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

T&N Auto Services

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #133Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.9★ from 153 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T&N Auto Services is better than 95% of auto repair shops.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T&N Auto Services is better than 96% of auto repair shops.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T&N Auto Services is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T&N Auto Services is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T&N Auto Services is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T&N Auto Services is better than 36% of auto repair shops.D
36

Reviews for your job

Customers hired T&N Auto Services for 8 kinds of job.

T&N Auto Services for oil change

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Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#142 / 334
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Oil change”

GabiLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nhan and his team are truly the best. Speedy, lowest price, excellent work. Eye for detail and communicative. Has fixed our cars for years!

TransmissionAir & cabin filter replacementSteering & suspension repair
JasonLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been bringing my car here for 7 years for all my maintenance, including oil changes, brake services, and routine tune-ups. They are incredibly honest and never overcharge or recommend unnecessary repairs. It is hard to find a mechanic you can truly trust, but this place always delivers professional, reliable…

Great priceAir & cabin filter replacementAuto brake repairAuto windshield replacement
JohnLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent all around experience and a trustworthy owner who really cares and goes the extra mile every time. I was referred by our good friend and she trusted in them for decades and I am very grateful she shared this resource with us. Five Stars!

Steering & suspension repairAuto emissions testingAuto maintenance
RyanLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These mechanics are by far superior to the rest of any you want find in the San Jose area. They dropped all the expensive BMW and Mercedes projects to accommodate my 2011 Nissan Sentra. My car had been stolen the week before and Nahn was able to diagnose the damages these amateur criminals caused to my automobile.…

Great priceTransmissionTiresSteering & suspension repair
Kaushik6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Tran Nhan is very skilled, precise in providing feedback and most of all, very trustworthy in every respect. I have never come across such a combination of attributes for car service & repair to date and feel blessed. Car repair & service is expensive now, esp for a Merc E350, but here you always get the feeling you…

Great priceTransmissionGeneral repairs & maintenanceOil change
TURCAUD12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This Mechanic is awesome ! So nice and kind and polite. And the work is done to the perfection, adding extra details here and there just because Nhan cares so much about cars and customers. The service was extremely rapid and the pricing was something I had never seen before in the Bay !!! I am recommending him to…

Auto maintenanceOil change
Aymie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nhan was great! I was overdue for an oil change and needed a refill of coolant for my car's AC. I sent a text over asking if it would be possible to come in the same day, and luckily they texted back very quickly saying they would be available in about two hours. The whole service only took about 30minutes,…

Air conditioningOil changeTires
Han3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It's been almost 5 years and I'm still coming back!! This is my #1 auto shop though I live quite far away. I've been bringing all of my cars here. The service is very quick, professional, and direct to the point! Oil change was super quick (for me, it's less than 20 mins most of the time). Nhan also did free…

Air & cabin filter replacementAuto brake replacementAuto maintenance
Quang3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is my usual spot for an oil change. One of the things I appreciated most was that Nhan was not pushy or aggressive when it came to recommending repairs. He took the time to listen to my concerns and thoroughly assess my car's needs before suggesting any solutions. he was able to diagnose and fix my car's…

Auto maintenanceBatteryElectrical
Christopher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, transparent, fast, and at a reasonable price. Really appreciated text updates with videos of the problem and follow up discussion with photos detailing the repairs, thoroughness of cleaning the engine compartment and undercarriage where fluid leaked.

General repairs & maintenanceOil change
Pham1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I rarely write reviews but I feel the need to share mine about this amazing Auto Service garage and to help car owners who are still looking for a reliable, honest, and friendly small business. T&N Auto Services is owned by Nhan Tran, very friendly, punctual, professional, and truthful; he will treat you like…

Air & cabin filter replacementAuto brake repairAuto brake replacement
lindsey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Really fast Yelp response! Very friendly! And an absolute difference from skips auto where my family was getting ripped off for years! I never realized the difference until I started telling people how much I payed at skips! I went on Yelp found T&N and gave it a go! Thoroughly satisfied!! Very friendly and amazing price!!

Auto maintenanceAuto engine diagnosticOil change
Tonga6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone wants to find an honest and reliable car mechanic. We'll, I found mine at T&N Auto Services. Nhan is hands down the best - he's the very knowledgeable, friendly and informative. He took pics of what he did and all the parts he changed. He even blowed off the dirt and dust from my car engine and engine…

Air & cabin filter replacementAuto maintenanceAir conditioning
DanielLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wow: What an amazing service experience at T&N today. We suddenly discovered, on busy Monday, that our car was just about all out of engine oil. Nhan graciously accommodated us with a same-day appointment. When we arrived, we were pleasantly surprised to hear that we could return in an hour: for the oil/filter…

Oil changeVehicle InspectionVehicle safety inspection

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 70%Reasonable 30%Overpriced 0%Not sure 0%

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