Experts Reviews · Company report
T.E. Spall & Son logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%74+10.5Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

T.E. Spall & Son

Archbald, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.8★ from 2,294 Google reviews

Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T.E. Spall & Son is better than 82% of air duct cleaning services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T.E. Spall & Son is better than 77% of air duct cleaning services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T.E. Spall & Son is better than 98% of air duct cleaning services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T.E. Spall & Son is better than 74% of air duct cleaning services.B
74
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T.E. Spall & Son is better than 91% of air duct cleaning services.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T.E. Spall & Son is better than 100% of air duct cleaning services.A
100

Reviews for your job

Customers hired T.E. Spall & Son for 8 kinds of job.

T.E. Spall & Son for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 14 Google reviews tagged “Drain cleaning”

Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Courteous and knowledgeable. Professional service.

Paid $1–100Reasonable priceDrain cleaningSewer repairHeating system maintenance
Denise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Tom was efficient, personable and professional foremost.

Paid $1,000+Reasonable priceDrain cleaningOutdoor plumbing system repair
Tony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Thanks Dan for the valuable information and your service.

Paid $800–900Reasonable priceDrain cleaning
DonnaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

John & Carlos were incredible. Professional and informative.

Paid $600–700Drain cleaning
Cristina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★

Three times..... Same exact problem.... Paid Three times. Service fee is different each time. Three times I had to call and three different men all claiming to be the best in the area, but no one could stop my bathtub from leaking into my kitchen for 7 weeks my kitchen had been ripped apart over this. Thanksgiving…

Paid $1,000+OverpricedDrain cleaningPlumbing leak detectionPlumbing pipe repair
Lisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

To say John Sacchetti is an asset to your company is an understatement. This tech deserves a 10 star or more. John went above and beyond to make sure he DIDN'T leave my home until the job was FULLY COMPLETED! He explained everything he was doing and so much more throughout the process. I can't say enough about him…

Paid $1,000+Reasonable priceDrain cleaning
Tim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Marc was prompt and thorough with the repairs. Described clearly what had to be done and what the issues were. Spall is always good with communication and getting someone there at the time you need them.

Paid $1,000+Drain cleaningFaucet repairShower repair
Stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I still had an issue after the initial drain cleaning, and John and Carlos returned to complete the work at no extra charge. They made sure the drain was clear and explained everything they were doing along the way. Great work!

Paid $1–100Great priceDrain cleaning
Grant6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Johnny and Carlos were timely, tidy and efficient! Thanks guys!

Paid $400–500Reasonable priceDrain cleaning
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Communication from the company was very professional and timely. John and Carlos did a great job. They were friendly, thorough, and explained to me what they were doing each step along the way as they unclogged my sewer.

Paid $900–1,000Reasonable priceDrain cleaningOutdoor plumbing system repairSewer repair
Amanda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

John was amazing! He took his time to determine the problem and did a great job explaining everything to us. Would def recommend him to others in the area. Thank you, John!

Reasonable priceDrain cleaningPlumbing pipe repair
Anthony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work!!!!! These guys are definitely locked into my contacts.

Faucet repairToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark was the technician, and I have to say that he was very diligent in getting this job done efficiently and completely. Although, due to no fault of his own, it took more than one visit to finish, I requested that he be the one scheduled to come back to complete the job. While I was not at the location, he kept me…

Plumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Peter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Paid $1,000+OverpricedDrain cleaningHVAC duct & vent cleaningService not listed

Price

$317-27% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 62%Overpriced 7%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance227$54–$581
Heating system maintenance182$37–$219
HVAC system repair106$148–$642
Heating system repair106$124–$809
A/C system maintenance71$26–$251
Installation54$1.2k–$2.4k
Ductless heating & A/C services47$57–$1.1k
A/C preventive maintenance43$39–$219

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