Experts Reviews · Company report
T.E. Spall & Son logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%74+10.5Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

T.E. Spall & Son

Archbald, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.8★ from 2,294 Google reviews

Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T.E. Spall & Son is better than 82% of air duct cleaning services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T.E. Spall & Son is better than 77% of air duct cleaning services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T.E. Spall & Son is better than 98% of air duct cleaning services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T.E. Spall & Son is better than 74% of air duct cleaning services.B
74
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T.E. Spall & Son is better than 91% of air duct cleaning services.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T.E. Spall & Son is better than 100% of air duct cleaning services.A
100

Reviews for your job

Customers hired T.E. Spall & Son for 8 kinds of job.

T.E. Spall & Son for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.230
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$581
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 230 Google reviews tagged “HVAC system maintenance” · showing 20

Timothy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 hours ago★★★★

Professional, knowledgeable, friendly, happy with service provided.

Paid $400–600OverpricedHVAC system repairHVAC system maintenance
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

We were very pleased with the service. And Mr. Lee was delightful to work with.

Paid $1–200Great priceHVAC system maintenance
Rebecca8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

James fid a great job! He is knowledgeable, courteous , great work ethics and left the place in tip top condition! He also explained everything to me so that I could understand!

HVAC system maintenanceHVAC duct & vent installationService not listed
SherrieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Dave explained everything very clearly and made sure our heater was running properly. Very knowledgeable and friendly.

Paid $200–400Reasonable priceCleaningHVAC system maintenance
PhilipLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Kuong did a great job! Professional and courteous in every way.

Paid $1–200Great priceHVAC system maintenance
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Bryant provided excellent service!

HVAC system maintenance
Crystal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Great experience, very knowledgeable and talked me through every step of the process.

Paid $400–600Great priceHVAC system maintenanceInstall thermostatHeating system maintenance
Jackie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

We were very happy with Ed our technician, he explained everything thoroughly and never complained that we haven’t had it serviced in more than 10 years! We are very satisfied with their service!

Paid $200–400Reasonable priceHVAC system maintenance
Ronald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Troy is a very good plumber and renewed my old sink plus installed a bidet and did a great job.

Paid $1–200Reasonable priceHVAC system maintenance
PaulaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

On time, always professional, courteous, and knowledgeable. I’ve been a customer of TE Spall for many years and have always been happy with their service. Brennan Phillips, the technician who did the winter inspection of my heating system today, is a great representative of your company !

Paid $1–200Reasonable priceHVAC system maintenanceService not listed
JoeLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

a very nice young man, Bryant, performed first servicing of our new air/heat unit. all went well.

Paid $1–200Great priceHVAC system maintenance
Paula7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very efficient, fair price, and polite. Done quickly and fixed our problem. Will use again.

HVAC system maintenance
George2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Your technician Aaron was very professional, courteous and thorough.

Paid $200–400Reasonable priceHVAC system maintenance
Kenneth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Everything went well. Yearly maintenance was uneventful, which is a good thing. Service man was pleasant to talk to.

Paid $200–400Reasonable priceHVAC system maintenance
LisaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

James T. from T.E. Spall & Son was polite, professional and knowledgeable came in a timely fashion to do seasonal furnace and fireplace maintenance. While tackling two issues with the fireplace says and afterA he was done , He explained everything to me and what his recommendations were …. The was very personable and knowledgeable.

HVAC system maintenance
Ginny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Professional and courteous! Excellent job

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceService not listed
steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very good experience and the service technician was very helpful young man

Paid $1–200Reasonable priceHVAC system maintenance
James15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

This is actually my second five star review and my third major project with TE Spall. I have worked with service techs Keith and Tom and both performed outstanding in their service. I have also had the pleasure of working once again with Dylan who's the customer service/sales representative. Dylan is an incredible…

Paid $200–400Reasonable priceHVAC system maintenance
Ken10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Brennan, the technician that visited my home, was very polite, efficient, and informed me of ways that I could save money on my heating system and service contracts. Have never had an issue with any technicians that from T.E.Spall & Son that have come to my house or business.

Reasonable priceHVAC system maintenanceService not listed
PHILLocal Guide · 290 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Always friendly and helpful, very professional, arrive on time. Great company

Paid $200–400Reasonable pricePlumbing leak detectionHeating system maintenanceHVAC system maintenance

Show more HVAC system maintenance reviews (210 more) →

Price

$317-27% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 62%Overpriced 7%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance227$54–$581
Heating system maintenance182$37–$219
HVAC system repair106$148–$642
Heating system repair106$124–$809
A/C system maintenance71$26–$251
Installation54$1.2k–$2.4k
Ductless heating & A/C services47$57–$1.1k
A/C preventive maintenance43$39–$219

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