How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%74+10.5Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORET.E. Spall & Son
Archbald, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.8★ from 2,294 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: value.
Reviews for your job
Customers hired T.E. Spall & Son for 8 kinds of job.
T.E. Spall & Son for HVAC system repair
Clear ✕All 107 Google reviews tagged “HVAC system repair”
Professional, knowledgeable, friendly, happy with service provided.
Edward Fuller did exceptional job found the Freon leak very quick and fixed it. He was very knowledgeable about my system and explained a lot about it to me and he was very pleasant and polite.
T.E. Spall always sends over qualified and competent workers. I’m happy with the job
Did a good professional job. Well pleased
Professional and courteous! Excellent job
Mason did a great job troubleshooting my heating problem on my high velocity system. Everything is working just as it should!
Dan was extremely professional and knowledgeable. It was a pleasure to do business with him and the company
Spall HVAC is a;lways thoughtful, courteous, and customer oriented. We wouldn't think of using any other service!
Aaron Moralas was so professional he knew what he was doing would highly recommend!!
Mr Lee did a great job
Excellent work. Very professional.
Fast to come out. Quoted an upfront diagnostic charge and waived that when I agreed to the repairs. A/C works great now. I called the original installer and another AC company I have worked with for years. No response or I was told “ we don’t work on mini-split systems “. Spall came right out and fixed it. Its…
Getting an appointment was very convenient. They even offered to come earlier when they had additional openings; appears to be a very efficient and well-run organization. The technician was polite, professional, and worked neatly. I highly recommend!
Brennan was looking for the leak in our mini split system. He allowed us to hang over his shoulder, to ask 1 million questions and he showed us the problem and he worked to find the solution.
Brennan did an amazing job of thoroughly explaining the issues with our system very clearly and concisely, along with photographs he had taken, and as well as explaining in detail all of the options that we had to move ahead with all a part of the recommended repair work. Most importantly, he was considerate on time…
Dan came to repair a leak in our hvac unit. He’s so personable and professional. He does a great job and we enjoy working with him!
The SPALL Techs ( Ian )were very professional, technally knowledgeable. They were extremely helpful, they showed me how to operate the thermostat, which can be complicated, not user friendly. Ian explained to me the Installation process, the AC equipment being installed. I did not know that HVAC techs need to also…
Great job and the Tech explained everything
Aaron and Jordan were exceptional !!! Thank you !!!
We love their Service. They show up when they say they’re going to, very neat and considerate of our home, and get the job done with fair pricing.
Aaron was great. Personable and very professional. He described in detail what the issue was, how to fix it and ensured it worked. The part was inexpensive. Labor expensive (Could have been cheaper but was glad they showed up) Called them and they came the same day which was fantastic. Phones were answered and they came!
Edward Fuller was very helpful and informative. Don’t get the membership they have for mini splits. Total waste of money! I am giving Ed 5 stars though!
Great experience and explanation of everything!!
Aaron morales did a fantastic job very professional will be recommending this company !!
He went through the problem and repair needs. He was very professional and considerate of my home.
Th technician was friendly & polite. He went above and beyond to help diagnose the AC problem.
Fantastic experience. Knowledgeable technician. Courteous. Explained all aspects of troubleshooting the problem. No charge because the system was not a year old. Problem completely resolved 😊
Outstanding service - called morning of heat wave , tech was here by 12 noon , AC was working by 2 30. Office called 2x to update on time tech would arrive. Tech , Jordan was wonderful - polite, knowledgeable and kept me informed . Very pleased with service.
Prompt same day service. Brennnan was polite and informative. Helped us navigate all our potential options to get a solution that worked well for us.
Spall was on time, efficient, professional and courteous. I particularly recommend the Tech Aaron for his skill and amiable demeanor.
Mason was awesome. Knowledgable, efficient, friendly, and an expert at what he does.
Stephen was fast, personable and very professional. Did not pressure us for other services and was very helpful explaining everything.
Dan was fantastic. Very pleasant, very knowledgeable and fixed our problem very fast. If this world had more people like Dan this world would run seamlessly. I would never use any other company ever again.
Your service technician did a great job and was very knowledgeable about the equipment! Thank you
Bryant was very polite and knowledgeable. Explained everything to us
Very friendly and professional, made a great impression. Advise us before doing anything and the cost so there was no surprises.
We’ve been T.E.Spall customers for more than a decade. Always happy with their reliable, effective service. If you’re looking for an HVAC company — highly recommended.
Today’s visit was the same as every encounter we’ve had with Spall-courteous, efficient, pleasant, and the problem was solved. Thank you!
Mason did a great job. Very thorough! Thank you!
Excellent service
Very professional service. Would highly reccomend.
Well, not sure where to start. Rob was extremely knowledgeable, friendly, answered all questions, very responsive to follow up questions via text and very personable. One huge plus is that he didn't put down other companies and offered to him the chance to meet other quotes. (Out of three estimates received he was…
Noah was great. He was on time and went straight to work. He didn't rush and made sure to find a solution to my problem. He evaluated and did his assessment. Noah was courteous very professional and knowledgeable.
Mason came out to home today very professional young man did a great job diagnosing our problem would recommend again thank you for a great job polite and professional glad we called
Dan was very professional and on time. Explained everything in detail. Would definitely recommend.
Pros: Quick to schedule, was on time, the tech was excellent. Cons: Pricing is high.
Ed did a great job with explaining his findings and my next steps.
Wonderful tech was able to help us out asap.
Excellent work. Fast, efficient, courteous and respectful of our home. The duct modifications to incorporate a new filter tray is perfect. Great staff.
Guys were great, professional and very nice. Company worked with me during home insurance claim to get the logistics/problem solved.
Stood late to complete the job!
Frank was great, was at our house within 2 hours of calling, diagnosed the problem with our furnace and had our heat back on in 30 mins. Highly recommend him and TE Spall!!
Very professional, informative, polite. Came out in an emergency situation and got my boiler running. Returned as soon as the part was available to finish the work. Very happy.
Daniel McDonnell came to my house today after I trquested service on my furnace and air conditioner. Dan contacted me while he was on the way. He serviced my furnace and air conditioner. I am absolutely pleased with his service, his demeanor, and his explanation for what he perceived to be the issues with my…
Our technician Ed Fuller was phenomenal. Informed us of what was broken, was honest with answering our time frame questions,, even managed to get the parts in early, and was highly professional. Couldn’t have asked for a better tech!
I had a great experience with T E Spall!! Daniel did a great job! I had a heating emergency and he came the next day to solve the problem! I highly recommend!
Dave went above and beyond in trouble shooting the needed repairs. HIs efforts saved us hundreds in repair costs
Great job! Very pleased with the thoroughness of the troubleshooting. Thanks so much. Second review: After one week, the boiler continued to shut off and called them for a second time. Boiler is not smoking and filling the house with fumes. Tried to talk to them prior to coming out with no return phone call. Arrived…
Very pleased with T.E. Spall & Son! Their plumber Tom, was out to work on our heating systems and he did an outstanding job diagnosing our problem, as well as replacing the expansion tank on our boiler. Additionally Tom did maintenance on our multiple heat systems. Very professional, courteous, and did a great job.…
Levi did a great job - nice rerouting of the oil line Got everything up and running smoothly
Most professional and polite. Went over and above in diagnosing my HVAC issue. Did it first thing on a Sunday morning too despite a long travel distance. Kudos to them!
Ron did a great job. Just not happy with the price to winterize.
The work that was done was unnecessary. I was charged for something that didn’t even need to be done. Then I was told I would have to pay more money to complete the unnecessary work. I contacted the original contractor that installed the system and was told that it is under warranty.
Dave was great in explaining his strategy to help solve our non-working minisplits problem and we plan to use him on future maintained visits hopefully.
Needed emergency work on Saturday due to no heat. Arrived exactly on time, Technician Ed was excellent. Friendly, informative and helpful. I’ve learned that the least expensive option isn’t always the best. TE Spall is worth the money.
This kid Dustin did a great job. He knocked it out the box. Appreciate you guys.
The service and price were first-rate. A fan part was needed for my furnace, and that took 5 days to arrive—that was not positive. I don’t understand why the part could not have been shipped overnight. Most customers would gladly eat that cost, especially if it’s a matter of heat or no heat.
Had to call T.E Spall & Son for a new issue. They sent out Mason who was great. Our system was missing some common components, and not only solved our initial issue (half empty and noisy radiators) but also solved a different issue that we didn’t know was related (radiator water back flowing into the house. ) Still…
Jordan did a great job diagnosing our issue when other companies were unable to do so. I would definitely recommend him to anyone.
Very professional and friendly. Issue resolved quickly!
The technician was courteous, knowledgeable, and diagnosed a problem that we did not know existed. Our visit was a preventative maintenance visit, but his thoroughness helped us avoid a more costly repair in the future.
Great customer service. They confirm the appointment a day in advance, they arrive at the scheduled time, and the tech follows up personally to let you know therwault of the service. Overall A+
Excellent service, clean , efficient, polite, and on time. Fair pricing, spring start up that is real.
Dustin was fabulous! This was the 3rd return call on our split system as we had a leak somewhere. Dustin was meticulous and friendly both times he came out. He explained everything to us and answered all of our questions. Thank you for taking the time and energy to figure out where our problem lied.
Steve was great
TE Spall is a very reliable business that I have now used twice. They come when they say they will and do what's needed. Both David and Thomas were very helpful and knowledgeable. I would highly recommend.
Very impressed with T E Spall & Son. Thomas was very professional and knowledgeable and did a great job! I would definitely recommend this company!
Very impressed with T E Spall & Son company. Thomas was extremely professional and helpful and did a great job. I would highly recommend this company.
We are tenants in the Susquehanna County Duplex program and had a failure in our central air conditioning. The county hired T.E. Spall company to rectify the problem . They responded and diligently corrected the problem. Thank you Dave, Dustin & John ! We are grateful . Thank You , Weldon & Ruth
Explained what is going on, what needs to be done, options, pricing and did it.
The technician Dave was on time, friendly and informative. He was able to find the problem and fix it quickly.
Eric was Super helpful and got AC unit back up and running ! Highly recommend them for any Hearing and AC repairs or Maintenance
Tom did an awesome job, he got our heating system back up and running!
Marc was professional, responsive and a good communicator, and by all appearances thorough and attentive to detail.
Knowledgeable technician, as always!
Dave our technician was great to work with and I wouldn't hesitate to use them again. Very professional and knowledgeable. Great communication and detailed explanation of HVAC issue(s) and recommendations on next steps. from the first call the TE Spall experience has been great. I wouldnot have any concerns…
TE Spall is the best! They have helped us out in a pinch and keep our furnace clean and serviced.
T.E. Spall & Son came highly recommended by a good friend. Very professional interaction, from making the initial appointment, to showing up on time to superb knowledge and courtesy of the technician, Kyle. I had some major issues with my central AC system that he meticulously diagnosed and repaired. He also kept me…
Arrived on time and diagnosed the problem quickly. Arron was on time and is very thorough while performing the services. I would recommend this company to anyone..
I have used SPALL for over 10 years in two different locations, they have maintained a geothermal system for me, 2 different types of water heaters (one was tankless) mini splits and an ERV, these guys are good honest, on time and professional. I called them this morning for a minor problem... they came this afternoon. Really these folks are professional.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 227 | $54–$581 |
| Heating system maintenance | 182 | $37–$219 |
| HVAC system repair | 106 | $148–$642 |
| Heating system repair | 106 | $124–$809 |
| A/C system maintenance | 71 | $26–$251 |
| Installation | 54 | $1.2k–$2.4k |
| Ductless heating & A/C services | 47 | $57–$1.1k |
| A/C preventive maintenance | 43 | $39–$219 |
