How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%74+10.5Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORET.E. Spall & Son
Archbald, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.8★ from 2,294 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: value.
Reviews for your job
Customers hired T.E. Spall & Son for 8 kinds of job.
T.E. Spall & Son for heating system maintenance
Clear ✕All 182 Google reviews tagged “Heating system maintenance” · showing 40
Brennan was prompt, professional, friendly and efficient. Notification and communication from office was also excellent.
Very pleasant man to talk to. Explained everything he was doing. Very knowledgeable.
Brennan Phillips service Technician is knowledgeable and professional
Great experience, very knowledgeable and talked me through every step of the process.
Courteous and knowledgeable. Professional service.
Great service, knowledgeable staff and he explained the entire process.
Dustin was Professional, Knowledgeable. Responsive
Tom was great he did everything he came to do and explained everything that needed to be done went over all the pricing I intend to get with the company and become a member to get future savings Tom showed me things that were done wrong by another company which is no longer in business for the obvious reasons..…
Always friendly and helpful, very professional, arrive on time. Great company
Everything was great and performed in a timely manner
Today we had our air-conditioning snd heating serviced and it was a fantastic experience from start to finish! The both technicians were true professionals—punctual and undoubtedly experts in their field. They meticulously performed maintenance on the units, explained each step, and even shared some maintenance…
He was very kind spoke to us what he did and what he found wrong. We had no propane and
Brennan Phillips was great. He was prompt, very polite, professional and thorough. He explained everything clearly. We appreciated his service.
Did a great job. Friendly,polite, and both did a great job. Installed heat system. Didn't leave anything to be cleaned up. Explained how it works. Very knowledgeable. 5 Stars so far thanks
Came and looked at our unit, got a plan and the ball rolling... The real test will be getting us back up and running... Thx! 11/4, have been trying to reach my initial contact for a week with no response, got thru the AI system to a live person who promised a call back but that did not happen, so now I am starting…
Stephen was very professional and thorough. He did a fantastic job and made sure everything was in good working order for us
Came in and did the job professionally but overstepped and made me feel unsafe.
Thx Tony ! Really appreciate your services today & the estimates to repair long standing issues & Lack of rigorous maintenance & repair reviews by spall. . I have signed up for all maintenence clubs. The one star reflects overall spall services, not your skills & service. I will certainly update this survey after…
DUSTIN was very knowledgeable and efficient. He did a good job.
Technician came to my home and was very knowledgeable and efficient.
TE Spall is dependable, professional & efficient! They installed my new gas furnace within a couple of days when my old system died. They even offered to loan us heaters to use until they completed the job. A great company to work with.
Yearly maintenance.. easy to schedule. Aaron was great.. very polite and professional.
Technician Aaron Morales was a real gentleman and did a great job. Thank you
as always top notch amazing service. glad we are spall customers. you should call spall!
On 06 17 26 Dylan Kamansky came to service my AC unit Dylan has a GREAT respect for the customer and also knows what he is doing, Dylan does it well he was great around and to my dogs. Dylan is welcome to work on anything I own. T.E.Spall & Sons hire great people from office to service personnel Very knowledgeable…
Dylan is friendly, extremely knowledgeable, explains things well & is so patient with lay people like me who didn't understand everything. Everyone from Spall has been as professional as Dylan is! All technicians have been super explanatory and take their time and give me good advice. Michael Thomas explained…
Steve was excellent, communicated throughout the process and was able to resolve all my issues.
Aaron Morales arrived promptly and was pleasant as well as efficient. He synced the replacement remote, checked to insure it was working correctly and acknowledged that the unit it was replacing was, indeed, not operating as it should have. Additionally, it was lovely to learn that he is graduating from training in…
We’ve been T.E.Spall customers for more than a decade. Always happy with their reliable, effective service. If you’re looking for an HVAC company — highly recommended.
Jordan was a pleasure to work with! He explained everything and took his time to answer all the questions that we had.
Very nice and professional. Explained and gave estimate before continuing with work.
Levon was prompt, courteous and professional.
Robert Carbio was here to replace my furnace. He was professional, polite and informative. I would recommend him for the work he does.
Ed was super nice, super knowledgeable and super helpful. He stayed longer to figure out the hot water problems i was having. He's a great asset to Spall. I was very pleased so I set up an annual service contract.
Ed did an excellent job problem solving, assessing and addressing our Geo Thermal issue.
Marc was very efficient and personable. I would strongly advise people to use your company for all their needs.
Ron, as always with Spall- was very professional & knowledgeable about the issue with my water softener. I am very pleased with Ron’s assessment & work. “Harriet” also did a perfect job of taking my information to request this plumbing visit. Thank you Spall! Happy Holidays!
Dan is patient and professional. Cares about the customer more than time getting the job done
A consummate professional. He made sure all of questions were answered including some that Ii did not think that I needed answers for.
Our furnace went out during the night. Jordan came out to service our furnace. He was very knowledgeable, friendly, courteous and solved our problem for us. I would highly recommend T.E.Spall for your heating or cooling problems. We have never been disappointed with them. They also put in our new AC system a few…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 227 | $54–$581 |
| Heating system maintenance | 182 | $37–$219 |
| HVAC system repair | 106 | $148–$642 |
| Heating system repair | 106 | $124–$809 |
| A/C system maintenance | 71 | $26–$251 |
| Installation | 54 | $1.2k–$2.4k |
| Ductless heating & A/C services | 47 | $57–$1.1k |
| A/C preventive maintenance | 43 | $39–$219 |
