How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%74+10.5Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORET.E. Spall & Son
Archbald, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.8★ from 2,294 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: value.
Reviews for your job
Customers hired T.E. Spall & Son for 8 kinds of job.
T.E. Spall & Son for heating system maintenance
Clear ✕All 182 Google reviews tagged “Heating system maintenance” · showing 140
Brennan was prompt, professional, friendly and efficient. Notification and communication from office was also excellent.
Very pleasant man to talk to. Explained everything he was doing. Very knowledgeable.
Brennan Phillips service Technician is knowledgeable and professional
Great experience, very knowledgeable and talked me through every step of the process.
Courteous and knowledgeable. Professional service.
Great service, knowledgeable staff and he explained the entire process.
Dustin was Professional, Knowledgeable. Responsive
Tom was great he did everything he came to do and explained everything that needed to be done went over all the pricing I intend to get with the company and become a member to get future savings Tom showed me things that were done wrong by another company which is no longer in business for the obvious reasons..…
Always friendly and helpful, very professional, arrive on time. Great company
Everything was great and performed in a timely manner
Today we had our air-conditioning snd heating serviced and it was a fantastic experience from start to finish! The both technicians were true professionals—punctual and undoubtedly experts in their field. They meticulously performed maintenance on the units, explained each step, and even shared some maintenance…
He was very kind spoke to us what he did and what he found wrong. We had no propane and
Brennan Phillips was great. He was prompt, very polite, professional and thorough. He explained everything clearly. We appreciated his service.
Did a great job. Friendly,polite, and both did a great job. Installed heat system. Didn't leave anything to be cleaned up. Explained how it works. Very knowledgeable. 5 Stars so far thanks
Came and looked at our unit, got a plan and the ball rolling... The real test will be getting us back up and running... Thx! 11/4, have been trying to reach my initial contact for a week with no response, got thru the AI system to a live person who promised a call back but that did not happen, so now I am starting…
Stephen was very professional and thorough. He did a fantastic job and made sure everything was in good working order for us
Came in and did the job professionally but overstepped and made me feel unsafe.
Thx Tony ! Really appreciate your services today & the estimates to repair long standing issues & Lack of rigorous maintenance & repair reviews by spall. . I have signed up for all maintenence clubs. The one star reflects overall spall services, not your skills & service. I will certainly update this survey after…
DUSTIN was very knowledgeable and efficient. He did a good job.
Technician came to my home and was very knowledgeable and efficient.
TE Spall is dependable, professional & efficient! They installed my new gas furnace within a couple of days when my old system died. They even offered to loan us heaters to use until they completed the job. A great company to work with.
Yearly maintenance.. easy to schedule. Aaron was great.. very polite and professional.
Technician Aaron Morales was a real gentleman and did a great job. Thank you
as always top notch amazing service. glad we are spall customers. you should call spall!
On 06 17 26 Dylan Kamansky came to service my AC unit Dylan has a GREAT respect for the customer and also knows what he is doing, Dylan does it well he was great around and to my dogs. Dylan is welcome to work on anything I own. T.E.Spall & Sons hire great people from office to service personnel Very knowledgeable…
Dylan is friendly, extremely knowledgeable, explains things well & is so patient with lay people like me who didn't understand everything. Everyone from Spall has been as professional as Dylan is! All technicians have been super explanatory and take their time and give me good advice. Michael Thomas explained…
Steve was excellent, communicated throughout the process and was able to resolve all my issues.
Aaron Morales arrived promptly and was pleasant as well as efficient. He synced the replacement remote, checked to insure it was working correctly and acknowledged that the unit it was replacing was, indeed, not operating as it should have. Additionally, it was lovely to learn that he is graduating from training in…
We’ve been T.E.Spall customers for more than a decade. Always happy with their reliable, effective service. If you’re looking for an HVAC company — highly recommended.
Jordan was a pleasure to work with! He explained everything and took his time to answer all the questions that we had.
Very nice and professional. Explained and gave estimate before continuing with work.
Levon was prompt, courteous and professional.
Robert Carbio was here to replace my furnace. He was professional, polite and informative. I would recommend him for the work he does.
Ed was super nice, super knowledgeable and super helpful. He stayed longer to figure out the hot water problems i was having. He's a great asset to Spall. I was very pleased so I set up an annual service contract.
Ed did an excellent job problem solving, assessing and addressing our Geo Thermal issue.
Marc was very efficient and personable. I would strongly advise people to use your company for all their needs.
Ron, as always with Spall- was very professional & knowledgeable about the issue with my water softener. I am very pleased with Ron’s assessment & work. “Harriet” also did a perfect job of taking my information to request this plumbing visit. Thank you Spall! Happy Holidays!
Dan is patient and professional. Cares about the customer more than time getting the job done
A consummate professional. He made sure all of questions were answered including some that Ii did not think that I needed answers for.
Our furnace went out during the night. Jordan came out to service our furnace. He was very knowledgeable, friendly, courteous and solved our problem for us. I would highly recommend T.E.Spall for your heating or cooling problems. We have never been disappointed with them. They also put in our new AC system a few…
The salesman, Dylan Villeneuve was very polite and knowledgeable about everything involved with sizing equipment needed. Highly recommend this company for all your HVAC needs!
Ed and Jason were wonderful! It is our first winter with a heat pump, and they fully explained everything to us. We feel more prepared for the winter and are confident in the service they provided! The service was top notch and both Ed and Jason were pleasant to work with!
Had Edward Fuller come and service our boiler this afternoon for the winter and he was awesome. Very professional, informative, and friendly. Fully explained what he was going to do and was able to share some general knowledge on some easy trouble shooting tips. I'm sure there are a lot of awesome techs at Spall…
My gas furnace stopped working Thanksgiving night. It was recommended I call TE SPALL for emergency service. They had a technician out to my house 8:45 the following morning! This was one of the best experiences I have ever had with a company. The technician, Mr Ed Fuller, was kind, polite, and INCREDIBLY…
Dustin is superb. He is amiable and knowledgeable.
Very satisfied with the work that was done...fixed water drain clog and did maintenance on boiler...
Ed did a excellent job and he did wonderful got it working
Nothing but problems with their maintenance plan. Been without heat all day and they do not prioritize this. When you call they wanna schedule days out. Same day service is a joke. I would not recommend this company. Go with anyone else.
He did a great job. very thorough timely and informative 100% recommend.
You did an excellent job. Very pleased with all the work done by T E Spall
Thomas did a great job when coming out to service our 2 furnaces.
The representative Mason was very professional, helpful, knowledgeable and personable. He repaired the furnace quickly. We were pleased with his service.
Had our gas furnace services. Ed was very knowledgeable and did a great job.
He was great for us.
This was our first time using T.E. Spall & Son and our technician, Thomas, was fantastic! Incredibly personable, communicative, helpful, and knowledgeable. He walked me and my husband through everything he was doing and helped us understand exactly how we could continue to care for our heating system. The service…
Amazing job thank you. I was not there when the service was being done but my tenant was and he called me and informed me on everything I needed to know and sent me in the right direction to get everything fixed. Thank you
Ed was excellent. He explained everything very clearly and answered all our questions. Very professional.
Dustin came and took care ofeverything in a timely manner. He was very respectful and explained exactly what he was doing.
Mason was very knowledgeable and considerate. He took his time and was professional.
Thomas was very professional, polite, and informative. Very through.
Absolute pleasure working with the team from T.E. Spall & Son! Great communication and quite reliable! Highly recommend them!
Tom and his crew never disappoint! They always show up happy and get the job done! We are customers for life!
I called T.E. Spall & son for furnace maintenance and cleaning for the winter months. There customer service technician was very helpful and thorough about the service and options they provided. I received several emails and texts as a reminder for the upcoming appointment. Jordan was our technician, and I was…
Dylan was very respectful and explained everything to me. I would recommend him to friends and relatives. And on time which is important to me
We have been customers of Spall for several years since they installed our HVAC system. Technicians Dustin and Mike W. serviced the system recently; they were very knowledgeable, friendly, efficient, and respectful of our property.
Jordan was friendly and explained his findings.
Ed Fuller came out to startup our new Propane Furnace. His professionalism was outstanding, and it showed in how he cared for his work. He even called the front office to help with some floor damage that was done during the previous install team's visit.
I had my furnace serviced yesterday by Thomas Gray and I just wanted your company to know how kind and knowledgeable he was. He answered my questions and was very efficient. I would recommend T E Spall !!! Wendy Miller
Tom was efficient and neat
Professional, prompt, excellent communication from tech.
Thomas Grey did the fall maintenance on my heating unit. He was very professional, organized, changed the filter and answered any and all questions I had.
Phillip “Tom” just serviced our heater - he was professional, knowledgeable and courteous . I recommend T.E. Spall for all HVAC needs
Very kind and conscientious young man.
Dave was able to come to the house today (a full day before our scheduled visit tomorrow), to provide a preventive maintenance check. This will ensure our HVAC is ready for the winter. Dave is our favorite tech and always exceeds our expectations. We are lucky to have Dave and T.E. Spall. Thank you Dave!!
Still have problems with the damper control not working. Need it replaced or repaired.
We recently worked with Rob Slovik from TE Spall & Sons, and we had a really positive experience. Rob was knowledgeable, easy to work with, and made the whole process much smoother for us. What stood out: Rob really knows the products and took the time to explain our options in a way that made sense. He was quick…
Dustin does a fabulous job maintaining my heating and air conditioning! T. S. Spall is highly recommended
We have been using Spall for all our plumbing and HVAC needs for 2 years now. We are very satisfied with their work and knowledge. Jason came out most recently for a gas furnace and gas fireplace inspection before the start of winter. He was very professional, knowledgeable and courteous and answered all of our…
John is amazing! He knows his stuff!
Dan was very helpful with our two furnaces in our new house. He cleaned everything thoroughly and identified potential issues with running our two furnaces simultaneously. Dan gave us some recommendations for improving the system.
Jordan was very friendly, helpful, and professional! I was very happy with the work performed and the cost of doing it. I would highly recommend Jordan and T.E. Spall in the future. Thank you!!
Tom was very knowledgeable and efficient in the Cleaning of my furnace. Very happy with TE Spall they also service my air conditioner.
Dylan came to discuss a split unit. He was on time, incredibly polite and gracious, wore shoe coverings and asked permission to take measurements. He knew exactly what would work in my small space and gave me options, putting me totally at ease. Dylan is an excellent professional and perfect representative of TE…
Mason managed to MacGuyver parts to keep my dinosaur of a boiler running. Friendly, courteous, & efficient throughout. Thank you for going the extra mile!
This plumbing and heating company never fails to impress! Their service is always reliable, professional, and done right the first time. I can always count on them for quick response and excellent results—highly recommend!
Ed recently serviced our system in preparation for the upcoming winter season. He was professional, courteous, and a pleasure to speak with. He took the time to explain everything clearly and answered all of our questions with patience and detail. We highly recommend Ed and the team at T.E. Spall!
Professional / did a great job
Dustin McAllister with T.E. Spall & Son was absolutely great! A very nice guy, and does his job exceptionally well. A true professional and I would highly recommend the company, and the technician, Dustin, any day!
Between Bekka in the office and Thomas the technician Spall has a new customer
Nick and his team did amazing work installing our new oil burner and hot water line! Extremely professional and meticulous work. Explained everything thoroughly and answered all questions. Very knowledgeable about everything done. Extremely satisfied and highly recommend. Thank You
Had Eric today, and as always, they do a great job! Had our geothermal serviced and air contamination check done. He provided feedback and mitigation for our system and home.
Always on time! Professional, knowledgeable and friendly is how I would describe Dan. It was very cold this morning when he came. He went right to work without nary a complaint. He is a fine representative of a very fine company. I would also like to give a special thanks to Josh, who came out over Thanksgiving…
Marc was professional, responsive and a good communicator, and by all appearances thorough and attentive to detail.
Dave did a great job. Very happy.
I have been with this company for the past four years since moving to PA and could not be happier with their service. They are always so reliable and professional. The quality of service is unmatched! Thank you T.E. Spall & Son for taking such good care of my family and I throughout the years, you folks are top notch! We appreciate you all!
He was professional and very helpful
Quick, efficient, friendly service every time
Ed Fuller from TE Spall did our routine maintenance for our geo-thermal unit. He was very informative, professional and friendly.
Joe was pleasant, informative, thorough and very knowledgeable. He explained things at my level and was just a sweetheart. I enjoyed our conversation. He was very considerate, neat and respectful of my home, my elderly aunt and myself. He explained "carbon monoxide" device, price, benefits etc which I am considering…
Extremely pleased with service. Very prompt & professional.
Excellent service. Friendly and very knowledgeable especially dealing with a 45 year old boiler. Highly recomended.
Quick, convenient, and professional service!
Kyle was very professional and friendly. He went step by step telling us what was needed and why. We are very happy with the work he did. We will use this company again in the future.
Ed came out for our maintenance service. On time , professional went over everything that was getting done. Made sure that i understood all of my options. Job well done.
Mike was great, did an excellent job. This company is great overall.
Ed.was awesome, arrived on time, was professional and also explained other services and prices that I may be interested in
Kyle was friendly, professional, clean, and informative
Kyle was very knowledgeable and professional. I would definitely recommend this company.
Both Kyle and David from T.E. Spall responded so quickly and helpfully to my heating problem that I will never use any others firm but this for any heating problems. All their staff are experts at what they do and genuine concerned with your well-being. I cannot recommend them highly enough.
Kyle was very professional.
A big shout out to Ed who was our service technician for the spring maintenance program. He was not only friendly and knowledgeable, but he explained and showed me what he was doing and discussed any future issues we may have with our aging system. Job well done, Ed!
Installed all new baseboard hot water heating system. Excellent workmanship (plumbing only). Touch up carpentry terrible. Faulty heating/hot water design. On very cold days the first floor will not get above 61 degrees. Upstairs, over the garage the baseboard heating pipe freezes so the 4 bedrooms have NO heat…
IiTE Spall installed and has serviced my heat pump for over 20 years. Service teaches are well trained and always arrive at the appointed time.
Very polite, professional ,you can't do any better, call Spall!!
Mr Martin was professional and courteous. Very knowledgeable of our geothermal system.We were very pleased with his work.
Wonderful experience, very courteous and knowledgeable. We needed a part ordered, he explained in detail and gave a total price for the part and installation. Very pleased. Thank you
They were on time and straight to work and explain what they did.
What a wonderful pleasant professional young man!!
more than professional ,cannot say enouh good things about professionalislm and friendliness. still need more work and made a friend as well
Aaron was very professional about his job, He was on time , very curtious, He explained what had to be done, also recommendations for things that should be done, it was easy to understand what he was talking about.I would definitely recommend this company to other people, THANKS AGAIN.
Where do I start?If you are reading this review you are obviously considering T.E.Spall and Son. Don't look elsewhere! When I scheduled a review and estimate for an air conditioner repair or replacement, I heard from someone that I was looking at a company who had a great reputation. And that's what you want! We got…
TJ was great, very thorough!
Chris was our technician who was absolutely wonderful. He was not only overall friendly and professional but very knowledgeable and explained everything. In my experience, sometimes having people in your home for services isn’t always comfortable. I would recommend not only Chris to service your hvac/ac but T.E…
Kyle was prompt, friendly, professional and courteous! We’ve used Spall for years and have never had a complaint!
Customer Service was friendly and responsive on the phone and the technician, Aaron, was on time, very friendly and professional and made the repair quickly.
I have used SPALL for over 10 years in two different locations, they have maintained a geothermal system for me, 2 different types of water heaters (one was tankless) mini splits and an ERV, these guys are good honest, on time and professional. I called them this morning for a minor problem... they came this afternoon. Really these folks are professional.
fantastic job. very satisfied !!
Our service was great. Dylon was phenomenal and extremely prepared for the job. First experience so good I wont be able to call anyone but him now.
Amazing Customer Service staffs, keep me in the loop about when the technician will arrive. The technician T.J. was very friendly, courteous and professional, He explained everything I needed to know. Thank You !!!
Dylan and Mike were so professional! Dylan came to service my oil furnace which needed quite a bit of care. He never made me feel like I needed to buy anything but let me know my options and the big picture. He was very well spoken, kind, and helpful. I would 100 percent recommend Dylan and this company.
The technician who came out was Jon. He was very professional and thorough. I have been using T.E. Spall for 10+ years for boiler maintenance and repair, and will continue to utilize them. I didn't realize they did other tasks besides furnace/boiler work so I may consider them if I need any of those other things done, too.
I live in a semi rural area. Getting service can be challenging at times. Thrilled to discover via a friends strong recommendation that this company came to our town. Easy scheduling. Great communication. Thorough, professional service. Fine value. Don’t hesitate to book them.
Awesome company! Central office called me to let me know the technician was about 30min away, which allowed me to step out of work without wasting a whole day. Dylan showed up right at the time central office said he would, and he was super helpful and professional. Dylan worked with me to teach me about my heating…
Geo-thermal unit, routine maintenance.
Services provided by Dylan Villeneuve were excellent. He was punctual and completed the work in a professional manner. He was a very polite and thoughtful young man. Qualities you don’t always find today.
Very helpful in understanding the issue and super professional! Great experience. Update... Boiler is leaking fuel onto the floor and the house smells and the toxic smell causes health issues. First guy that was out seems to have crushed some threads on the fuel line and caused a leak. Dylan came out today for free…
Tom and his team at TE Spall & Son are truly the epitome of quality work and professionalism in the HVAC and plumbing industry. As a homeowner, nonprofit director, and contractor, I have gotten to work with them on a number of occasions and just can't say enough about how much they stand out next to other companies…
The worker Dylan was the most professional person I've ever dealt with from any company he truly cared about fixing my issue with my oil tank and didn't try to steer me wrong he gave me all my options up front so I was able to chose. (Ended up with cutting off old oil tank feed and installing a new tank in the…
Quick and easy to make the appointment for my gas boiler/steam radiator heating system that's been overdue. I wasn't sure who to go to and decided to try Spall. Pricing was up front. Tech Dylan was on time, very respectful of my interior spaces (even wore plastic shoe covers to protect my hardwood floors from winter…
Dylan was a lifesaver! He came for a no heat call and was thorough and professional. He explained everything clearly and kept me informed every step of the way.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 227 | $54–$581 |
| Heating system maintenance | 182 | $37–$219 |
| HVAC system repair | 106 | $148–$642 |
| Heating system repair | 106 | $124–$809 |
| A/C system maintenance | 71 | $26–$251 |
| Installation | 54 | $1.2k–$2.4k |
| Ductless heating & A/C services | 47 | $57–$1.1k |
| A/C preventive maintenance | 43 | $39–$219 |
