How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%74+10.5Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORET.E. Spall & Son
Archbald, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.8★ from 2,294 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: value.
Reviews for your job
Customers hired T.E. Spall & Son for 8 kinds of job.
T.E. Spall & Son for heating system repair
Clear ✕All 108 Google reviews tagged “Heating system repair” · showing 20
Very pleasant man to talk to. Explained everything he was doing. Very knowledgeable.
Dustin was Professional, Knowledgeable. Responsive
Clear and concise explanations during every step of the process. Very professional. Friendly and easy to communicate with. Excellent service.
Great job by James!
Knowledgeable, patient, someone can make an informed decision. Represents the company very well.
From the first moment I called, this company was great! They sent a technician to check out our floor furnace the same day and he (Mason) knew exactly what was wrong and how to fix it! What a relief! Needless to say, we will not hesitate to call T.E. Spall in the future.
Came and looked at our unit, got a plan and the ball rolling... The real test will be getting us back up and running... Thx! 11/4, have been trying to reach my initial contact for a week with no response, got thru the AI system to a live person who promised a call back but that did not happen, so now I am starting…
Mentioned thermos stat isn’t hooked up to the heating unit itself and technician decided that meant we don’t know how a thermostat works and then explained how a thermostat works. He then left every door open which lead to our cat escaping, and the thermostat still does not control the heater.
Exactly work awesome job 👍
Thx Tony ! Really appreciate your services today & the estimates to repair long standing issues & Lack of rigorous maintenance & repair reviews by spall. . I have signed up for all maintenence clubs. The one star reflects overall spall services, not your skills & service. I will certainly update this survey after…
Dan was extremely professional and knowledgeable. It was a pleasure to do business with him and the company
I cannot say enough good about Dylan and Daniel!! I recently had a pipe burst. I was very worried as it is right over my hot water heater and gas furnace. They are very polite and knowledgeable. Their explanations and recommendations were very much appreciated. Fantastic service!!
Had a thermal coupler replaced and cleaning of my natural gas furnace. Technician was polite and did a great job. I just thought the price was too much. But I’m happy that I should be set for the winter. Definitely will NOT be calling them back.
Another potential disaster avoided... Thank you Frank Porreca & TE Spall & Son... Over the weekend, I encountered a good amount of water on the basement floor around our furnace as well as another spot on the opposite side of the basement just below where the Master bath shower is upstairs. So, I did what I have…
I really appreciated the work done. My oil furnace was in desperate need of cleaning and repair and the tech quickly figured out the best and fastest way to get it running safe and efficient. He even saved me a bit over the initial estimate. I will be replacing my oil furnace later this year and I plan on calling these guys for my upgrade.
On 06 17 26 Dylan Kamansky came to service my AC unit Dylan has a GREAT respect for the customer and also knows what he is doing, Dylan does it well he was great around and to my dogs. Dylan is welcome to work on anything I own. T.E.Spall & Sons hire great people from office to service personnel Very knowledgeable…
We’ve been T.E.Spall customers for more than a decade. Always happy with their reliable, effective service. If you’re looking for an HVAC company — highly recommended.
Dave did everything he promised would be done, plus found another issue that will be addressed when the part comes in. He is always very informative and professional.
Noah was great. He was on time and went straight to work. He didn't rush and made sure to find a solution to my problem. He evaluated and did his assessment. Noah was courteous very professional and knowledgeable.
Jordan arrived, asked and answered a number questions about what happened, what actions I took to try and get the heater working, what parts could be involved and why and how to proceed. Jordan then proceeded with the proposed plan, confirmed that the problem was the pilot light nozzle not flowing as it should. He…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 227 | $54–$581 |
| Heating system maintenance | 182 | $37–$219 |
| HVAC system repair | 106 | $148–$642 |
| Heating system repair | 106 | $124–$809 |
| A/C system maintenance | 71 | $26–$251 |
| Installation | 54 | $1.2k–$2.4k |
| Ductless heating & A/C services | 47 | $57–$1.1k |
| A/C preventive maintenance | 43 | $39–$219 |
