Experts Reviews · Company report
T.E. Spall & Son logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%74+10.5Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

T.E. Spall & Son

Archbald, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.8★ from 2,294 Google reviews

Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T.E. Spall & Son is better than 82% of air duct cleaning services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T.E. Spall & Son is better than 77% of air duct cleaning services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T.E. Spall & Son is better than 98% of air duct cleaning services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T.E. Spall & Son is better than 74% of air duct cleaning services.B
74
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T.E. Spall & Son is better than 91% of air duct cleaning services.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T.E. Spall & Son is better than 100% of air duct cleaning services.A
100

Reviews for your job

Customers hired T.E. Spall & Son for 8 kinds of job.

T.E. Spall & Son for installation

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Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 54 Google reviews tagged “Installation” · showing 20

JuReX2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Their Specialist Gordon McAdams was amazing. He went thru with me in details regarding what was appropriate HVAC set up for my home and showed me in numbers. After the installation and considering my one-month bill, he was right! Inside my home was comfortable during this hot season and my bill wasn't outrageous as…

Reasonable priceInstallationHeating system installationInstall AC
Dave1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had new water filter system installed. TE Spall installed within a week. I was getting rusty water bleeding through old Culligan filter. For 20 years I was not getting quality water or service when needed. I am completely satisfied with new system . Ron the technician explained everything clearly and I wish I had…

Paid $2,000+Reasonable priceInstallation
Vicente7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kyle Carney their technical sales person, is very knowledgeable, kind and extremely helpful. He was able to answer all my questions and help me through my decision process.

Paid $2,000+Reasonable priceInstallationDuctless heating & A/C services
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

My wife and I had a ductless system installed 3 weeks ago and it’s still not working properly. We’ve also both called multiple times. With no real response. Spending that type of money and being treated like this customer service wise is wild. I will say the guys at our house during install were great. But it was…

Ventilated ceiling installationInstallation
mikey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Both the tech and CA were great.

Paid $400–600Reasonable priceInstallation
Denise8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We had Rob, an HVAC representative visit our home, and deliver one of the most thorough and professional consultations we’ve ever experienced. He inspected the outside of the house for proper drainage, checked the basement for the required 220 line, and walked us through every part of the air‑conditioning and…

Paid $1,000+Reasonable priceInstallationDuctless heating & A/C services
Leo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very professional. Top notch. Thank you guys excellent!

Paid $200–300Reasonable priceInstallationFaucet repair+ Responsiveness+ Punctuality+ Quality
Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Gordon McAdams came to discuss a new heating/ac installation. He was very professional and knowledgable in his presentation. We agreed to purchase of a new unit. I would definitely recommend Gordon if you have HVAC or heating problems

Paid $1,000+Reasonable priceInstallationHeating system installationA/C system vent cleaning
Ric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Trai and his crew replaced our old HVAC system with a dual fuel system, heat pump and gas furnace in April. Very pleased with the work of this crew on the removal of the old system and installation of the new. The work was very neat and well done. They updated the condensate drainage to be routed better and improved…

Paid $1,000+Reasonable priceInstallationHeating system installationInstall thermostat
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Marcin came to my house to install a new toilet and shower valves. Did a great job and took his time to make sure the job was done right! He made sure he didn’t get any dirt on the floor, took the old toilet, and even tighten my loose door handle on the way out!

Reasonable priceInstallation
Jared2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great service from Michael and the team that installed my replacement hvac system. The install went smooth and everything is running as expected so far. The team was very knowledgeable and professional. I would give them all 6-stars if possible! Will recommend to others in the future.

Reasonable priceInstallationHeating system installationInstall AC
Not2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Very impressive knowledge and up front cost .

Paid $800–900Reasonable priceInstallation
Cathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

The guys were great! Everything was explained to me, including one minor hiccup. When they finished, they showed me everything I needed to know. Highly recommend!

Paid $1,000+Reasonable priceInstallation
Patrice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

After living with our new HVAC system designed and installed by T.E. Spall now that it's Winter, we needed a visit. The purpose was to explain finer points to optimize performance. Ed, the technician was great --- patient and knowledgeable. He identified the need to do some air flow balancing which will be performed at a later date.

Paid $1–100Great priceInstallationService not listed
Malka12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Company came shortly after being called and worked arduously to provide new furnace

Paid $1,000+Not sureInstallation
Cheryl6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★

Maec was pleasant and courteous, and offered explanations. However there seems to be a stain in the sink i did not see before.

Paid $800–900Not surePlumbing leak detectionInstallationFaucet repair
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The two technician were both knowledgeable and courteous. They did a good job explaining things and installing the new furnace. Thank You

Paid $1,000+Not sureInstallation
annettee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Excellent service

HVAC system maintenanceA/C system maintenanceInstallation
Amy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Mason did an amazing job explaining details on my furnace ,,, this company goes over and beyond expected

Paid $1,000+Heating system repairInstallation
CatherineLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They came in and replaced our boiler system with a new one when our old one died out on us. They answered all our questions and showed us all the new system operations. Additionally, we figured it would take 2 days and these guys were in at 8am and out the door before 2pm!! Amazing job!!

Reasonable priceInstallation

Show more installation reviews (34 more) →

Price

$317-27% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 62%Overpriced 7%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance227$54–$581
Heating system maintenance182$37–$219
HVAC system repair106$148–$642
Heating system repair106$124–$809
A/C system maintenance71$26–$251
Installation54$1.2k–$2.4k
Ductless heating & A/C services47$57–$1.1k
A/C preventive maintenance43$39–$219

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