Experts Reviews · Company report
T.E. Spall & Son logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%74+10.5Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

T.E. Spall & Son

Archbald, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.8★ from 2,294 Google reviews

Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T.E. Spall & Son is better than 82% of air duct cleaning services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T.E. Spall & Son is better than 77% of air duct cleaning services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T.E. Spall & Son is better than 98% of air duct cleaning services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T.E. Spall & Son is better than 74% of air duct cleaning services.B
74
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T.E. Spall & Son is better than 91% of air duct cleaning services.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T.E. Spall & Son is better than 100% of air duct cleaning services.A
100

Reviews for your job

Customers hired T.E. Spall & Son for 8 kinds of job.

T.E. Spall & Son for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.$100–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.83%

All 20 Google reviews tagged “Plumbing leak detection”

PHILLocal Guide · 290 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Always friendly and helpful, very professional, arrive on time. Great company

Paid $200–400Reasonable pricePlumbing leak detectionHeating system maintenanceHVAC system maintenance
KathyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I cannot say enough good about Dylan and Daniel!! I recently had a pipe burst. I was very worried as it is right over my hot water heater and gas furnace. They are very polite and knowledgeable. Their explanations and recommendations were very much appreciated. Fantastic service!!

Paid $500–600Reasonable pricePlumbing leak detectionPlumbing pipe repairHeating system repair
Kathleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Have used Spall a couple of times now and each time was very pleased. They are on time, courteous and explain everything in terms that you can understand. John is a great plumber!! Thank you!!

Paid $900–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repair
Lindsay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

A great technician to talk about issues in the home. A kind person who has a wealth of knowledge.

Paid $100–200Great pricePlumbing leak detectionPlumbing pipe repair
Cristina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★

Three times..... Same exact problem.... Paid Three times. Service fee is different each time. Three times I had to call and three different men all claiming to be the best in the area, but no one could stop my bathtub from leaking into my kitchen for 7 weeks my kitchen had been ripped apart over this. Thanksgiving…

Paid $1,000+OverpricedDrain cleaningPlumbing leak detectionPlumbing pipe repair
Cheryl6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★

Maec was pleasant and courteous, and offered explanations. However there seems to be a stain in the sink i did not see before.

Paid $800–900Not surePlumbing leak detectionInstallationFaucet repair
Shaun2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Today was my initial meeting with my plumber John Sacchetti. He was prompt in his arrival and very informative throughout the entire process. Everything that was explained to me was easily understood. Moving forward I would really like to work with Mr. Sacchetti on upcoming and all future projects.

Paid $1,000+Great pricePlumbing leak detection
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent and knowledgeable

Plumbing leak detection
Jeffrey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience! Same-day service and repair. Keith took the time to properly diagnose the problem, explain the cause, and explain the repair before effectively completing.

Plumbing leak detectionPlumbing pipe repair
LaraLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He was super friendly and figured out what was wrong pretty quickly. No repairs yet but the initial consult was great

Paid $1–100Reasonable pricePlumbing leak detection
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very good service, job was finished in not much time. Very friendly

Paid $100–200Reasonable pricePlumbing leak detection+ Responsiveness+ Punctuality+ Quality
Jessica9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Our window was 12-5. Our “plumber” showed up at 6:45. He was not a plumber. Had no idea what he was doing. He was on the phone with his boss the entire time asking him what to do. He was here for an hour. Didn’t fix anything. And charged us $400. Gave us an insane quote of over $4k to come back another time to fix…

OverpricedPlumbing leak detection
PatLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Keith was able to identify problem and fixed. Polite and personable. Even though this call was a repeat visit from a previous repair, this company stands behind their work.

Plumbing leak detectionPlumbing leak repair+ Responsiveness+ Punctuality+ Professionalism
Seth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The worker Dylan was the most professional person I've ever dealt with from any company he truly cared about fixing my issue with my oil tank and didn't try to steer me wrong he gave me all my options up front so I was able to chose. (Ended up with cutting off old oil tank feed and installing a new tank in the…

Plumbing leak detectionHeating system maintenance+ Responsiveness+ Punctuality+ Quality
GenieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

I needed TE SPALL for some plumbing problems. Chris was definitely the man for the job. Not only did he repair my kitchen sink leak but he conducted a survey of my plumbing system; signed me up for a service contract; took a water sample for testing and stabilized an old slop sink in the basement. He was so…

A/C system maintenancePlumbing leak detectionFaucet repair+ Responsiveness+ Punctuality+ Quality
Christopher10 months ago★★★★★

Rating only, no written review.

Paid $700–800Reasonable pricePlumbing leak detection
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Rating only, no written review.

Paid $1–100Reasonable pricePlumbing leak detection
ChrisLocal Guide · 262 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Auctions4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionHeating system installation+ Responsiveness+ Punctuality+ Quality

Price

$317-27% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 62%Overpriced 7%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance227$54–$581
Heating system maintenance182$37–$219
HVAC system repair106$148–$642
Heating system repair106$124–$809
A/C system maintenance71$26–$251
Installation54$1.2k–$2.4k
Ductless heating & A/C services47$57–$1.1k
A/C preventive maintenance43$39–$219

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