Experts Reviews · Company report
T.E. Spall & Son logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%74+10.5Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

T.E. Spall & Son

Archbald, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.8★ from 2,294 Google reviews

Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T.E. Spall & Son is better than 82% of air duct cleaning services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T.E. Spall & Son is better than 77% of air duct cleaning services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T.E. Spall & Son is better than 98% of air duct cleaning services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T.E. Spall & Son is better than 74% of air duct cleaning services.B
74
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T.E. Spall & Son is better than 91% of air duct cleaning services.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T.E. Spall & Son is better than 100% of air duct cleaning services.A
100

Reviews for your job

Customers hired T.E. Spall & Son for 8 kinds of job.

T.E. Spall & Son for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.42
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 12 Google reviews tagged “Plumbing leak repair”

Christopher5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Another potential disaster avoided... Thank you Frank Porreca & TE Spall & Son... Over the weekend, I encountered a good amount of water on the basement floor around our furnace as well as another spot on the opposite side of the basement just below where the Master bath shower is upstairs. So, I did what I have…

Paid $1,800–2,000Reasonable pricePlumbing pipe repairPlumbing leak repairHeating system repair
Thomas10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★

I have been a loyal Spall customer and have spent a substantial amount of money with you over the past several years. With that being said, I was quite disappointed to find out the service I required which was to maintain my 3 split heat pumps, did not include cleaning the three head units and two out door units! I…

Not surePlumbing pipe repairPlumbing leak repairA/C system maintenance
Cristina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★

Three times..... Same exact problem.... Paid Three times. Service fee is different each time. Three times I had to call and three different men all claiming to be the best in the area, but no one could stop my bathtub from leaking into my kitchen for 7 weeks my kitchen had been ripped apart over this. Thanksgiving…

Paid $1,000+OverpricedDrain cleaningPlumbing leak detectionPlumbing pipe repair
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

You did an excellent job. Very pleased with all the work done by T E Spall

Paid $1,000+Reasonable priceHeating system maintenancePlumbing leak repair
WILLIAM2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mark did a great job. Very skilled in the plumbing trade. Thank you to all for your help.

Paid $900–1,000OverpricedPlumbing leak repair
Anthony9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Keith was wonderful! Along with being an excellent plumber, he is a very respectful, nice young man. Keith came right over and got the job done within a few days. It wasn't an easy job as we have old plumbing and tight areas to contend with. T.E. Spall & Son was terrific!

Paid $700–800Reasonable priceFaucet installationPlumbing leak repair
Milton2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Frank came in and assessed my issue. Provided me an estimate and got the job done within the same day. Before and after photos

Paid $1,000+Reasonable priceHeating system repairPlumbing pipe repairPlumbing leak repair
Audrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Service was great.very professional and courteous worker.

Reasonable pricePlumbing leak repairService not listed
PatLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Keith was able to identify problem and fixed. Polite and personable. Even though this call was a repeat visit from a previous repair, this company stands behind their work.

Plumbing leak detectionPlumbing leak repair+ Responsiveness+ Punctuality+ Professionalism
Carly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast and reliable installation of new hot water heater.

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Jo11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

He came to fix a leak under the kitchen sink. He as knowledgable, on time, professional. It was more expensive than I imagined but he told me upfront what it would be and why.

Plumbing leak repair+ Value
Lance2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $300–400Reasonable pricePlumbing leak repair

Price

$317-27% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 62%Overpriced 7%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance227$54–$581
Heating system maintenance182$37–$219
HVAC system repair106$148–$642
Heating system repair106$124–$809
A/C system maintenance71$26–$251
Installation54$1.2k–$2.4k
Ductless heating & A/C services47$57–$1.1k
A/C preventive maintenance43$39–$219

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