Experts Reviews · Company report
T.E. Spall & Son logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%74+10.5Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

T.E. Spall & Son

Archbald, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.8★ from 2,294 Google reviews

Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T.E. Spall & Son is better than 82% of air duct cleaning services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T.E. Spall & Son is better than 77% of air duct cleaning services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T.E. Spall & Son is better than 98% of air duct cleaning services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T.E. Spall & Son is better than 74% of air duct cleaning services.B
74
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T.E. Spall & Son is better than 91% of air duct cleaning services.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T.E. Spall & Son is better than 100% of air duct cleaning services.A
100

Reviews for your job

Customers hired T.E. Spall & Son for 8 kinds of job.

T.E. Spall & Son for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.54
Usually paidThe price range customers picked most often for this job.$100–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.85%

All 24 Google reviews tagged “Plumbing pipe repair” · showing 20

PHILLocal Guide · 290 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Always friendly and helpful, very professional, arrive on time. Great company

Paid $200–400Reasonable pricePlumbing leak detectionHeating system maintenanceHVAC system maintenance
KathyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I cannot say enough good about Dylan and Daniel!! I recently had a pipe burst. I was very worried as it is right over my hot water heater and gas furnace. They are very polite and knowledgeable. Their explanations and recommendations were very much appreciated. Fantastic service!!

Paid $500–600Reasonable pricePlumbing leak detectionPlumbing pipe repairHeating system repair
Christopher5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Another potential disaster avoided... Thank you Frank Porreca & TE Spall & Son... Over the weekend, I encountered a good amount of water on the basement floor around our furnace as well as another spot on the opposite side of the basement just below where the Master bath shower is upstairs. So, I did what I have…

Paid $1,800–2,000Reasonable pricePlumbing pipe repairPlumbing leak repairHeating system repair
Thomas10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★

I have been a loyal Spall customer and have spent a substantial amount of money with you over the past several years. With that being said, I was quite disappointed to find out the service I required which was to maintain my 3 split heat pumps, did not include cleaning the three head units and two out door units! I…

Not surePlumbing pipe repairPlumbing leak repairA/C system maintenance
Kathleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Have used Spall a couple of times now and each time was very pleased. They are on time, courteous and explain everything in terms that you can understand. John is a great plumber!! Thank you!!

Paid $900–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Had a leaky pipe fixed. Dylan was professional and friendly. The job was done quickly and for a fair price. I have used and will continue to use TE Spall and Son for all my heating and plumbing needs; they’ve more than earned my trust over the past few years! :)

Paid $100–200Reasonable pricePlumbing pipe repair
Lindsay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

A great technician to talk about issues in the home. A kind person who has a wealth of knowledge.

Paid $100–200Great pricePlumbing leak detectionPlumbing pipe repair
Cristina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★

Three times..... Same exact problem.... Paid Three times. Service fee is different each time. Three times I had to call and three different men all claiming to be the best in the area, but no one could stop my bathtub from leaking into my kitchen for 7 weeks my kitchen had been ripped apart over this. Thanksgiving…

Paid $1,000+OverpricedDrain cleaningPlumbing leak detectionPlumbing pipe repair
Jeffrey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience! Same-day service and repair. Keith took the time to properly diagnose the problem, explain the cause, and explain the repair before effectively completing.

Plumbing leak detectionPlumbing pipe repair
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tom and Ed did a great job. Very professional and polite. Thank you for the service.

Not surePlumbing pipe repair
Amanda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

John was amazing! He took his time to determine the problem and did a great job explaining everything to us. Would def recommend him to others in the area. Thank you, John!

Reasonable priceDrain cleaningPlumbing pipe repair
BrianLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

John and Carlos came out and repaired two major problems in one afternoon. Great service!!! Thanks again.

Plumbing pipe repair
Milton2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Frank came in and assessed my issue. Provided me an estimate and got the job done within the same day. Before and after photos

Paid $1,000+Reasonable priceHeating system repairPlumbing pipe repairPlumbing leak repair
Tim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Water heater service was free since I bought heater from them a year ago. Also fixed a shut off valve, this was a bit pricey but not my tech that gave the price. The tech did all the work and was pleasant and worked quickly.

Paid $200–300OverpricedWater heater installationPlumbing pipe repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nick and his team did amazing work installing our new oil burner and hot water line! Extremely professional and meticulous work. Explained everything thoroughly and answered all questions. Very knowledgeable about everything done. Extremely satisfied and highly recommend. Thank You

Reasonable priceWater heater installationHeating system repairInstallation
CherylLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

Keith did an excellent job replacing my water heater and repairing a leaking pipe. He was very knowledgeable and thorough. As always, I highly recommend T.E. Spall.

Water heater installationPlumbing pipe repairHeating system installation
David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ron showed up on time and got right to it. He estimated the job would take 4 to 5 hours and was finished in less than two. He did a perfect job fixing a cracked septic pipe, including removing and replacing a tricky old-school iron section that was running through a concrete and stone wall. I am very satisfied with…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark was the technician, and I have to say that he was very diligent in getting this job done efficiently and completely. Although, due to no fault of his own, it took more than one visit to finish, I requested that he be the one scheduled to come back to complete the job. While I was not at the location, he kept me…

Plumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
GenieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

I needed TE SPALL for some plumbing problems. Chris was definitely the man for the job. Not only did he repair my kitchen sink leak but he conducted a survey of my plumbing system; signed me up for a service contract; took a water sample for testing and stabilized an old slop sink in the basement. He was so…

A/C system maintenancePlumbing leak detectionFaucet repair+ Responsiveness+ Punctuality+ Quality
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Rating only, no written review.

Plumbing pipe repair

Show more plumbing pipe repair reviews (4 more) →

Price

$317-27% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 62%Overpriced 7%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance227$54–$581
Heating system maintenance182$37–$219
HVAC system repair106$148–$642
Heating system repair106$124–$809
A/C system maintenance71$26–$251
Installation54$1.2k–$2.4k
Ductless heating & A/C services47$57–$1.1k
A/C preventive maintenance43$39–$219

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