Experts Reviews · Company report
T.E. Spall & Son logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%74+10.5Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

T.E. Spall & Son

Archbald, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.8★ from 2,294 Google reviews

Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T.E. Spall & Son is better than 82% of air duct cleaning services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T.E. Spall & Son is better than 77% of air duct cleaning services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T.E. Spall & Son is better than 98% of air duct cleaning services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T.E. Spall & Son is better than 74% of air duct cleaning services.B
74
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T.E. Spall & Son is better than 91% of air duct cleaning services.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T.E. Spall & Son is better than 100% of air duct cleaning services.A
100

Reviews for your job

Customers hired T.E. Spall & Son for 8 kinds of job.

T.E. Spall & Son for repair HVAC

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Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$1.0k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Repair HVAC” · showing 20

Sam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Used this company for everything from AC installation to AC repair and system and furnace maintenance. Great professional staff. They came right out diagnosed my issue and repaired it. Had parts right on the truck to do the repair and system working great again. Upfront on costs before doing the work. Great…

Great priceA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Professionalism
Chuck2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Steve was excellent, communicated throughout the process and was able to resolve all my issues.

Paid $200–300Great priceCleaningRepair HVACHeating system maintenance
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

We’ve been T.E.Spall customers for more than a decade. Always happy with their reliable, effective service. If you’re looking for an HVAC company — highly recommended.

Paid $300–400Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Carl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Dave was great in explaining his strategy to help solve our non-working minisplits problem and we plan to use him on future maintained visits hopefully.

Paid $100–200Reasonable priceHVAC system repairHVAC system maintenanceRepair HVAC
BeckiLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We are SO glad that we called Spall when our entire HVAC system needed to be replaced. They were prompt with an appointment for a consultation (which we needed with the weather getting cold), and their level of customer service was top notch! We instantly felt comfortable with our consultant, Rob, and knew we had…

Paid $1,000+Great priceRepair HVAC
BenjaminLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Had to call T.E Spall & Son for a new issue. They sent out Mason who was great. Our system was missing some common components, and not only solved our initial issue (half empty and noisy radiators) but also solved a different issue that we didn’t know was related (radiator water back flowing into the house. ) Still…

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
MIKE2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Round 3!!! Thank you Mike & T.E.S. for going above and beyond, to make our first year service on our mini splits, up to snuff! You don't find too many businesses taking the extra time to make sure ALL the details are covered, when doing a yearly service. Appreciate your effort, professionalism and accountability!…

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We recently worked with Rob Slovik from TE Spall & Sons, and we had a really positive experience. Rob was knowledgeable, easy to work with, and made the whole process much smoother for us. What stood out: Rob really knows the products and took the time to explain our options in a way that made sense. He was quick…

Paid $1,000+Reasonable priceWater heater installationHeating system repairInstallation
Shawn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Philip was here on time. Very knowledgeable and honest. Look forward to working with this company.

Paid $1,000+Reasonable priceRepair HVAC
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ed explained issues, fixed issues and proactively checked for other issues. Very Informative.

Reasonable priceRepair HVAC+ Responsiveness+ Punctuality+ Professionalism
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dustin found the switch for the furnace that had been turned off. He did a quick diagnostic and we were back on business. Well done.

Paid $1–100Reasonable priceRepair HVAC
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been with this company for the past four years since moving to PA and could not be happier with their service. They are always so reliable and professional. The quality of service is unmatched! Thank you T.E. Spall & Son for taking such good care of my family and I throughout the years, you folks are top notch! We appreciate you all!

HVAC system maintenanceHeating system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Walter14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent service

HVAC system maintenanceRepair HVAC
Janet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Both Kyle and David from T.E. Spall responded so quickly and helpfully to my heating problem that I will never use any others firm but this for any heating problems. All their staff are experts at what they do and genuine concerned with your well-being. I cannot recommend them highly enough.

HVAC duct & vent cleaningHeating system maintenanceGarbage disposal installation
GhayasLocal Guide · 146 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

T.E. Spall & Son came highly recommended by a good friend. Very professional interaction, from making the initial appointment, to showing up on time to superb knowledge and courtesy of the technician, Kyle. I had some major issues with my central AC system that he meticulously diagnosed and repaired. He also kept me…

A/C system maintenanceHVAC system maintenanceHVAC system repair
Christopher8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Arrived on time and diagnosed the problem quickly. Arron was on time and is very thorough while performing the services. I would recommend this company to anyone..

HVAC system repairRepair HVAC+ Professionalism
George1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

excellent

InstallationHVAC duct & vent repairRepair HVAC
Lindsay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris was our technician who was absolutely wonderful. He was not only overall friendly and professional but very knowledgeable and explained everything. In my experience, sometimes having people in your home for services isn’t always comfortable. I would recommend not only Chris to service your hvac/ac but T.E…

Heating system maintenanceHVAC system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Deborah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service, full explanation of work done/to do. Definitely recommend!

Repair HVAC
Shane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

fantastic job. very satisfied !!

Heating system maintenanceHVAC system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality

Show more repair HVAC reviews (5 more) →

Price

$317-27% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 62%Overpriced 7%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance227$54–$581
Heating system maintenance182$37–$219
HVAC system repair106$148–$642
Heating system repair106$124–$809
A/C system maintenance71$26–$251
Installation54$1.2k–$2.4k
Ductless heating & A/C services47$57–$1.1k
A/C preventive maintenance43$39–$219

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