Experts Reviews · Company report
T.E. Spall & Son logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%74+10.5Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

T.E. Spall & Son

Archbald, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.8★ from 2,294 Google reviews

Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T.E. Spall & Son is better than 82% of air duct cleaning services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T.E. Spall & Son is better than 77% of air duct cleaning services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T.E. Spall & Son is better than 98% of air duct cleaning services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T.E. Spall & Son is better than 74% of air duct cleaning services.B
74
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T.E. Spall & Son is better than 91% of air duct cleaning services.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T.E. Spall & Son is better than 100% of air duct cleaning services.A
100

Reviews for your job

Customers hired T.E. Spall & Son for 8 kinds of job.

T.E. Spall & Son for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.73
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 33 Google reviews tagged “Water heater installation”

DLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★

Have had 4 jobs done in my home. Quick & professional. I recommend them to everyone. You can get it done right everytime. HOWEVER, they DON'T warranty the item or work. Only the customer. I have to sell my home due to medical issue. All warranties are now void even with years promised. They definitely need…

Paid $1,000+Reasonable priceWater heater installationService not listed
Cathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Marcin Fasiecki did an excellent job replacing our water heater. He is very professional, knowledgeable, and polite. When the job was complete you would never know a large repair had taken place, very neat and clean. Marcin is truly an assert the the TE Spall team.

Water heater installation
Jackie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Exceptional job! Very efficient, respectful, informative, prompt, and clean. I will not hesitate using T.E. Spall again. Excellent!

Paid $1,000+Not sureWater heater installation
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Very happy with service delivered today, excellent insight into problems and causes. Happy to get on club to get system checked yearly.

Paid $1,000+Reasonable priceWater heater installationHVAC system maintenanceInstall thermostat
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Spall and son is a great company. Their workers are very helpful and knowledgeable. We have had several different jobs done by them and will continue to use them.

Paid $900–1,000Reasonable priceToilet repairWater heater installation
Shekha12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Dylan was very patient and professional helped my grandma even though she spoke broken English.

Paid $1,000+Reasonable priceWater heater installation
C4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Efficient and very helpful.

Paid $500–600Reasonable priceWater heater installationWater heater repair
Kristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Rob Slovik was Very thorough and answered all questions about our options to solve a water heater issue and helpful with resolving questions/issues throughout process

Paid $200–300Not sureWater heater installation
KCW10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Troy was very thorough and professional. A job well done!!

Paid $500–600Reasonable priceWater heater installation
Kelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The plumber keith was patient, informative, knowledgeable , kind and a hard worker! Great job Keith!! Thanks!

Paid $700–800Reasonable priceWater heater installationInstallation
M7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Very knowledgeable professional and informative. Gave good facts and advice without being pushy. Thank you sir.

Reasonable priceWater heater installationHeating system repair
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

John did a great job detailing potential issues with our water heater pre visit and then making it easy to understand what happened after inspection. His technical and personal skills are appreciated!

Water heater installationWater heater repair
Dylan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

He was so nice and did a great job and will come back to finish the job b as soon as the part comeshe did amazing job

Paid $200–300Reasonable priceWater heater installation
Heidi13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nice guy, explained everything,

Paid $1–100Reasonable priceWater heater installation
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We recently worked with Rob Slovik from TE Spall & Sons, and we had a really positive experience. Rob was knowledgeable, easy to work with, and made the whole process much smoother for us. What stood out: Rob really knows the products and took the time to explain our options in a way that made sense. He was quick…

Paid $1,000+Reasonable priceWater heater installationHeating system repairInstallation
Gordon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The whole Spall team were fantastic Troy and Dillon!!!! Just an amazing job from start to finish. Special shout out to Rob Slovik, who expedited the install for us. And Dan, such a nice guy who was our first contact with the Spall Company.

Paid $1,000+Reasonable priceWater heater installationService not listed
JanilelaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jhon is great he came out on a Sunday explained everything that was causing the problem and i was glad he was the one to come back and fix the issue

Not sureWater heater installation
Tim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Water heater service was free since I bought heater from them a year ago. Also fixed a shut off valve, this was a bit pricey but not my tech that gave the price. The tech did all the work and was pleasant and worked quickly.

Paid $200–300OverpricedWater heater installationPlumbing pipe repair
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Frank is great. He did a great job at installing hot water heater and explaining how it works.

Paid $1,000+Not sureWater heater installation
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nick and his team did amazing work installing our new oil burner and hot water line! Extremely professional and meticulous work. Explained everything thoroughly and answered all questions. Very knowledgeable about everything done. Extremely satisfied and highly recommend. Thank You

Reasonable priceWater heater installationHeating system repairInstallation
Jason5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent tech, very good install.

Water heater installation
Lawrence3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Friendly and knowledgeable

Reasonable priceWater heater installation
CherylLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

Keith did an excellent job replacing my water heater and repairing a leaking pipe. He was very knowledgeable and thorough. As always, I highly recommend T.E. Spall.

Water heater installationPlumbing pipe repairHeating system installation
Arlene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

He was professional and very helpful

Water heater installationHeating system maintenance
Delton2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Our tankless water heater (13 years old) started throwing error codes and eventually stopped heating water. We contacted Spall & Son and Marc responded same day and started to troubleshoot the issue. After many hours of troubleshooting and component replacements, the unit continued to display error codes and would…

Water heater installationWater heater repair+ Responsiveness+ Quality+ Professionalism
Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hot water heater replacement, Kitchen sink faucet replacement. Justin showed up on time. Looked at what he needed. Went and got the heater and started.did a excellent job with both. Neat and clean. Put shoe covers on every time entered the house. Very professional.

Water heater installation+ Professionalism
DEELocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tom and his team at TE Spall & Son are truly the epitome of quality work and professionalism in the HVAC and plumbing industry. As a homeowner, nonprofit director, and contractor, I have gotten to work with them on a number of occasions and just can't say enough about how much they stand out next to other companies…

A/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
ScottEdited 10 months ago★★★★★

Rating only, no written review.

Paid $1,000+Not sureWater heater installation
H.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Rating only, no written review.

Paid $200–300Great priceWater heater installation
Daniellea year ago★★★★★

Rating only, no written review.

Water heater installation
Dishaa year ago★★★★★

Rating only, no written review.

Reasonable priceWater heater installation
JanineLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceWater heater installation
StephanieLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Water heater installation+ Responsiveness+ Punctuality+ Professionalism

Price

$317-27% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 62%Overpriced 7%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance227$54–$581
Heating system maintenance182$37–$219
HVAC system repair106$148–$642
Heating system repair106$124–$809
A/C system maintenance71$26–$251
Installation54$1.2k–$2.4k
Ductless heating & A/C services47$57–$1.1k
A/C preventive maintenance43$39–$219

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