Analyzing 5,886,0405.9M ReviewsFor 16,24716.2K Experts

Experts Reviews · Company report
T.M. Kenney Door Systems logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%88+21.3Value 14%98+13.9Replies to reviews 7%68+4.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

T.M. Kenney Door Systems

Lake Grove, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 4.9★ from 349 Google reviews

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Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T.M. Kenney Door Systems is better than 87% of garage door repair services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T.M. Kenney Door Systems is better than 88% of garage door repair services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T.M. Kenney Door Systems is better than —% of garage door repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T.M. Kenney Door Systems is better than 98% of garage door repair services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T.M. Kenney Door Systems is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T.M. Kenney Door Systems is better than 68% of garage door repair services.B
68

Reviews for your job

Customers hired T.M. Kenney Door Systems for 4 kinds of job.

T.M. Kenney Door Systems for garage door design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Garage door design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 41
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Garage door design”

Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great product. Price was right. Installation was fast and perfect. Team arrived at the exact time they said they would. Excellent overall experience with T.M. Kenney Door Systems.

Great priceGarage door consultationGeneral repairs & installationGarage door design
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent service, products, options and installation! Easy communication I love the new doors!!!

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Incredible business that was super easy to do business with. We recently ordered a new garage door from T.M. Kenney and they were fantastic from the second we reached out. They were prompt with providing us numerous quotes on a variety of door options, and kept us in tight communication regarding delivery and…

Great priceGarage door consultationGarage door design
Eileen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

A great company to work with, they went above and beyond our expectations. Tom was knowledgeable and professional and exceeded our expectations. It is nice having a company do what they say they are going to do, and do the job on time. We would recommend them to all of our friends. Thanks Tom ! Respectfully, Dan and Eileen

Great priceGarage door consultationCustomer supportGeneral repairs & installation
MikeLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

T.M. Kenny did a greaat job installingmy new garage door.

Reasonable priceGarage door consultationGeneral repairs & installationGarage door design
Rebecca9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Worked with these guys to design a new garage door for our detached garage. The showroom was full of the options to choose from (I was looking for a wood door). The model I was able to select looks absolutely beautiful and reflects the inspiration photo I gave them to work with perfectly! Install was less than one…

Customer photo from Rebecca's review
Reasonable priceGarage door consultationGeneral repairs & installationGarage door design
Kevin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Looks great!

Great priceGeneral repairs & installationGarage door design
T12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Rating only, no written review.

Reasonable priceGarage door consultationGeneral repairs & installationGarage door design

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 67%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & installation124—
Garage door consultation61—
Customer support31—
Garage door design8—

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