Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
T.M. Kenney Door Systems logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%88+21.3Value 14%98+13.9Replies to reviews 7%68+4.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

T.M. Kenney Door Systems

Lake Grove, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 4.9★ from 349 Google reviews

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Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T.M. Kenney Door Systems is better than 87% of garage door repair services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T.M. Kenney Door Systems is better than 88% of garage door repair services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T.M. Kenney Door Systems is better than —% of garage door repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T.M. Kenney Door Systems is better than 98% of garage door repair services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T.M. Kenney Door Systems is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T.M. Kenney Door Systems is better than 68% of garage door repair services.B
68

Reviews for your job

Customers hired T.M. Kenney Door Systems for 4 kinds of job.

T.M. Kenney Door Systems for general repairs & installation

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Jobs reviewedHow many Google reviews are tagged with this job.124
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#57 / 74
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 124 Google reviews tagged “General repairs & installation” · showing 20

Louis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Perfect assignment. Excellent contact. On time and the installation was seamless. Thank you.

Reasonable priceGeneral repairs & installation
Lillian13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Great service, affordable

Great priceGeneral repairs & installation
Patti8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Positive experience with Kenny door systems. Jodi was most helpful and accommodating for a solution for my non working garage door. Will gladly recommend.

Reasonable priceGeneral repairs & installation
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great product. Price was right. Installation was fast and perfect. Team arrived at the exact time they said they would. Excellent overall experience with T.M. Kenney Door Systems.

Great priceGarage door consultationGeneral repairs & installationGarage door design
Wayne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

What a great team. Called this morning spoke with Kerri Ann. Very personable and customer oriented. Explained the issue of the garage door not being able to close. This happened last night. She was able to schedule me in for a repair call within a few hours. Mike the technician arrived. Trouble shot the issues and…

Reasonable priceGeneral repairs & installation
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent service, products, options and installation! Easy communication I love the new doors!!!

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Bill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Came the same day, resolved the problem quickly for a reasonable cost. I’d recommend them to anyone looking for installation or repairs.

Reasonable priceGeneral repairs & installation
Charles5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Had springs replaced with the correct ones. Very quick and professional

Reasonable priceGeneral repairs & installation
david3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great and timely service and excellent results.

Great priceGeneral repairs & installation
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

TM Kenny, the Best in the Business. Dave installed 2 New Garage doors at my home and did an amazing installation. "A young technician who has pride in his work" . Highly recommend TM Kenny's for all your garage door needs. Rate Business at A+, Rate technician Dave "A+++". Special Thank you to Tom Wiebelt the Sales Pro.. Nice job Everyone......

Great priceGeneral repairs & installation
Robin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Professional and timely repair of our garage door. Excellent service and technician.

Reasonable priceGeneral repairs & installation
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience from start to finish! The new garage doors were reasonably priced and the service was excellent. The team was professional, responsive ans did a great job with installation. Highly recommend

Customer supportGeneral repairs & installation
ScottLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a particularly difficult issue. My garage door opener jammed with the door closed. In addition, I have no access to the garage except through the garage door. Big problem!! One technician had already visited and was unable to help me. T. M. Kenney then sent over a seasoned veteran who was not only able to open…

General repairs & installation
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

From the original sales visit to the estimate, to the installation everyone in the company handled Themselves in a prompt professional manner. Vry happy and would highly recommend them

Reasonable priceGeneral repairs & installation
Lorraine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Called this company for a garage door repair. Within one hour the repairman was here and the repair was completed in 15 minutes. This was the fastest response time I have ever experienced regarding a home repair of any kind. I highly recommend this company.

Not sureGeneral repairs & installation
Doreen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Service was great. Our 22 year old garage door seems like new again. Would use them again.

General repairs & installation
stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service and workmanship.

Reasonable priceGarage door consultationGeneral repairs & installation
Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience. Very fast and friendly service at a reasonable price. Would definitely recommend them.

Reasonable priceGeneral repairs & installation
Anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Professional, pleasant people to deal with. Excellent service to repair what I damaged!

Reasonable priceGeneral repairs & installation
Nicholas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We are a commercial facility with large loading dock doors and had worked with another door company for quite some time. Unfortunately, their service was becoming inconsistent, and after receiving what I felt was an extremely high estimate for a repair, I decided it was time to get another opinion. That’s when I…

Garage door consultationGeneral repairs & installation

Show more general repairs & installation reviews (104 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 67%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & installation124—
Garage door consultation61—
Customer support31—
Garage door design8—

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