How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORET-Mark Plumbing, Heating, Cooling & Electric - West Seneca
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 2,965 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired T-Mark Plumbing, Heating, Cooling & Electric - West Seneca for 8 kinds of job.
T-Mark Plumbing, Heating, Cooling & Electric - West Seneca for a/c system maintenance
Clear ✕All 89 Google reviews tagged “A/C system maintenance” · showing 20
Max was great! Professional and knowledgeable. Air conditioner wasn’t working as well as it usually does. Max was able to identify the need for a recharge and easily took care of it. Communication from TMark was excellent. Knew when they were coming, who was coming, and what to expect. Thanks guys!
AC problem quickly identified and resolved.
Alex was extremely professional and efficient.
Great service, very knowledgeable technician, friendly experience. Highly recommend.
Seth from T-Mark provided, quick, efficient and friendly repair for our leal waterline. Thanks Seth!!
I normally don't give reviews, but I felt the need to say thank you to T-Mark for coming to our house and fixing a leak in our AC unit. I called yesterday after hours and i got a live person who booked my appointment. They said there was no charge for them coming to diagnose the problem. Bryan, the technician,…
Superior customer service
I was able to schedule a same-day appointment. Within an hour, the technician called and said he was 20 minutes away. Mark was professional, answered my questions, was quick, and gave me a deal. Will definitely be using T-Mark for all of my plumbing needs moving forward. Highly recommend!
Mark came on time and immediately knew what the problem was. He fixed AC and put in a new thermostat in less than an hour. Extremely pleased.
Keith was fabulous. It’s nice to work with an honest tech and obviously an honest company. I will only use TMark for any future service concerns.
Scott was a very nice man! He explained everything very well and he took time to explain to me what everything was. I will refer him and his company to all my friends! It's so nice to have AC!!!!
Keith repaired my central air AC unit on this hot 80+ degree day! He was punctual and friendly. I highly recommend T-Mark. They are knowledgeable and professional. I also think they provide great communication leading up to the appointment. A+ and 5 stars!
I had an excellent experience with TMARK this past week. I bought my home 2 years ago and requested a tune-up and evaluation of the central air conditioner, located outside. My rep was very professional and informed me that my AC was in good shape and didn’t actually need a tuneup. Also, more importantly he noticed…
Mark was very helpful and definitely showed great customer service
Quick, friendly, quality service at a reasonable cost! Thank you!! Excellent as always.
Max from T Mark was phenomenal, explaining what he did with our AC and got us ready for the '26 summer season. Couldn't have been happier with the service!
Max was on time, very knowledgeable, very helpful, definitely requesting him for any future appointments I may need! Thank you!
Awesome guy, Awesome service, great work, great price!
Great service, very friendly!
Very friendly and respectful
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 144 | $158–$292 |
| Heating system repair | 110 | $57–$667 |
| Plumbing pipe repair | 103 | $305–$992 |
| Heating system maintenance | 102 | $19–$148 |
| HVAC system maintenance | 99 | $19–$192 |
| Water heater installation | 93 | $1.1k–$2.1k |
| A/C system maintenance | 89 | $26–$271 |
| Plumbing leak detection | 78 | $39–$509 |
