How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORET-Mark Plumbing, Heating, Cooling & Electric - West Seneca
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 2,965 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired T-Mark Plumbing, Heating, Cooling & Electric - West Seneca for 8 kinds of job.
T-Mark Plumbing, Heating, Cooling & Electric - West Seneca for a/c system repair
Clear ✕All 25 Google reviews tagged “A/C system repair”
Mark immediately diagnosed the problem, discussed solutions, and fixed the issue. Great service!
Tyler M. came out to perform an A/C tune up for us and he was awesome to work with! Very knowledgeable, trustworthy, and real. He was also Very honest with the questions I asked, and helpful in letting us know T-Mark can also service our home generator. I've had great experiences with T-Mark in the past, and Tyler…
Mike at T-Mark was very courteous and quick. I was able to get an appointment within the hour. The servicing of our air conditioner only took 5 minutes and we were up and running. I would recommend them anytime!
Max was really great. Very knowledgeable and friendly. He was prompt and diagnosed the problem right away. 5 stars!
We have had nothing but excellent service with TMark! Technicians are courteous and professional. Always fix our problem and I feel like they treat us like family.
Easy to schedule, on time, reliable, pleasant. Reasonably priced. Staff is polite and knowledgeable
Mark was very nice and very thorough. I’m just disappointed that this keeps happening and when weather is cold I have to wait to get heat. I went with T-Mark because I wanted peace of mind, but this has happened 3 times now.
The service guy came. Looked at our heater/cooler, said he didn’t know what to do and sent another guy over. The other guy said he didn’t know what to do and would send us a contact on who to follow up with but they never sent the contact, so now we are back at square one, just looking for someone to give our money…
Not happy at all came here spun the fan with a screwdriver and charged me 97.00 talk about fleecing customers there it is will not be using t mark again for any reason
Brian showed excellent professionalism explained everything til we understood everything he was saying. Very courteous.
He was great, honest, friendly.
Scott showed up on time and diagnosed and fixed the problem with the AC quickly. He was professional and knowledgeable. Took the time to explain the maintenance program which we will be signing up for in the Fall. I would definitely recommend T-Mark.
On tine Friendly Responsive to questions Very professional
Scott was very knowledgeable and was able to quickly diagnose and fix issue. Very satisfied!!
Matt and the T-Mark crew installed a new high efficiency furnace, tankless water system and AC at my home in June 2022. Not only was the price unbeatable, but the attention to detail, care and explanation they provided during and after the process was exceptional. 10/10, would recommend to anyone looking for new equipment or an upgrade!
Our technician was Alex. He was friendly, polite and professional. Within a minute he diagnosed the issue and the whole appointment lasted about 30 mins. He also gave my husband some tips and tricks. We are so happy to have our A/C back up and running going into the summer season. Thanks a lot Alex! 👍
Tech was so nice and fast and great worker.
I had a long night at and I missed Alex's 6 calls. I felt so bad and called back right away. He arrived at 1130 and was able to figure out the problem quickly and leave at 1145. I really appreciate the service of everyone involved, included Maire who I talked with on the phone. Thank you all so much!!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 144 | $158–$292 |
| Heating system repair | 110 | $57–$667 |
| Plumbing pipe repair | 103 | $305–$992 |
| Heating system maintenance | 102 | $19–$148 |
| HVAC system maintenance | 99 | $19–$192 |
| Water heater installation | 93 | $1.1k–$2.1k |
| A/C system maintenance | 89 | $26–$271 |
| Plumbing leak detection | 78 | $39–$509 |
