Experts Reviews · Company report
T-Mark Plumbing, Heating, Cooling & Electric - West Seneca logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

T-Mark Plumbing, Heating, Cooling & Electric - West Seneca

Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 2,965 Google reviews

Report card

Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T-Mark Plumbing, Heating, Cooling & Electric - West Seneca is better than 93% of sump pump installation services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T-Mark Plumbing, Heating, Cooling & Electric - West Seneca is better than 93% of sump pump installation services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T-Mark Plumbing, Heating, Cooling & Electric - West Seneca is better than 96% of sump pump installation services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T-Mark Plumbing, Heating, Cooling & Electric - West Seneca is better than 100% of sump pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T-Mark Plumbing, Heating, Cooling & Electric - West Seneca is better than 100% of sump pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T-Mark Plumbing, Heating, Cooling & Electric - West Seneca is better than 100% of sump pump installation services.A
100

Reviews for your job

Customers hired T-Mark Plumbing, Heating, Cooling & Electric - West Seneca for 8 kinds of job.

T-Mark Plumbing, Heating, Cooling & Electric - West Seneca for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$500–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$173–$813
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.78%

All 29 Google reviews tagged “Faucet repair” · showing 20

JSF2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Had a faucet at my mom’s house that I just couldn’t figure out on my own. Got a recommendations from her neighbors to give T-Mark a call as they had great experiences. Made an appointment and they arrived on time, gave me a great head up on when they would be there so I could get to moms on time. Ryan was our…

Great priceFaucet repair
Richard12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brian was excellent

Paid $800–1,000Reasonable priceFaucet repair
gail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Was introduced to a very courteous young man named Carter who was very helpful. He explained everything and solved my plumbing issue in a very timely manner.

Paid $1–100Great pricePlumbing leak detectionFaucet repair
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This is the 2nd time I’ve had John Dywan from T-Mark at the house. He’s installed 2 spigots for me. He calls ahead, arrives on time, and gets the job done. Always a pleasure!

Customer photo from Jason's review
Paid $500–600Not sureInstallationPlumbing pipe repairFaucet repair
TSB6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brian did a great job, efficient, clean, effortless, I highly recommend T-MARK PLUMBING, HEATING, COOLING & ELECTRIC SERVICES

Paid $500–600Reasonable pricePlumbing pipe repairFaucet repair
Joanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have used T-Mark on several occasion throughout the years. They are always professional, up front about costs, and get the issues solved! Customer service is always excellent and prices are very reasonable!

Reasonable priceWater heater installationPlumbing leak detectionPlumbing pipe repair
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

John was on time, courteous, and knowledgeable. Would recommend him for any plumbing needs you have.

Paid $400–500Reasonable priceFaucet repairA/C system vent cleaningHeating system maintenance
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Needed new bathtub fixtures. Just moving into this house and the old faucet shower head and behind the wall plumbing is terrible. The technician efficient, fast, clean, and paid attention to detail.

Paid $900–1,000Reasonable priceGeneral constructionPlumbing leak detectionPlumbing pipe repair
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

John was incredible! Professional, quick, excellent customer service!

Paid $1,000+OverpricedFaucet repair
Beth11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nickolai explained everything he was doing. He was very nice and polite too. He said if I needed any further, help to just call him.

Faucet repair
I5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always appreciate their service and honesty!!

Heating system repairFaucet repairHeating system maintenance+ Responsiveness+ Punctuality+ Professionalism
Sharon13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★

Were good in the beginning, now? Maybe too big for their britches.

Heating system installationFaucet repairInstall AC+ Responsiveness+ Punctuality+ Quality
Joyce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Also installed nre bathroom vanity. And, a utility tub hookup to washing machine.

Plumbing leak detectionHeating system maintenanceFaucet installation
SalLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Work will be done on Wednesday April 5th.

Faucet installationFaucet repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Eddie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin came in and replaced an old leaking shut off valve. However, the shower faucet repair turned out to be a more than what I expected. Kevin was upfront about the nature of the repair, gave me two options, and in the end will have them do the work for me. T-Mark will be my one and only contact for my plumbing and HVAC needs. Thanks guys!!

Plumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
AndreaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Gary took the time to explain what he was doing and answer all questions I had. I would gladly use T-Mark again.

Faucet repairShower repair+ Responsiveness+ Punctuality+ Quality
ntfriz125 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Excellent timely service

Faucet repair+ Responsiveness+ Punctuality+ Quality
khadija5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

First time with this company and will stay for ever. Matt was awesome and did a good job. I will definitely stay with this company and have Matt help us with our needs in future.

Faucet repair
Jan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We needed a new stationary tub with new faucet and drain. The old concrete one had to be broken up and carried out. This was done quietly, quickly, efficiently, with consideration for my cats. I even took a nap while they were working lol. We've had 4 repairs done in the last 5 weeks and have been happy with each…

Water heater installationFaucet repairSewer repair+ Responsiveness+ Punctuality+ Quality
Brandon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Pat K who came both when I wanted to get a quote for the work I needed and when the time came to get the work done. He was great and really informative. I am a first time home buyer so his knowledge was really helpful. He also seemed to really care. I had remark also come install a bubbler system because my sub…

Water heater installationFaucet repair+ Responsiveness+ Punctuality+ Quality

Show more faucet repair reviews (9 more) →

Price

$227-29% vs typical sump pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 54%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning144$158–$292
Heating system repair110$57–$667
Plumbing pipe repair103$305–$992
Heating system maintenance102$19–$148
HVAC system maintenance99$19–$192
Water heater installation93$1.1k–$2.1k
A/C system maintenance89$26–$271
Plumbing leak detection78$39–$509

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