How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORET-Mark Plumbing, Heating, Cooling & Electric - West Seneca
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 2,965 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired T-Mark Plumbing, Heating, Cooling & Electric - West Seneca for 8 kinds of job.
T-Mark Plumbing, Heating, Cooling & Electric - West Seneca for heating system maintenance
Clear ✕All 102 Google reviews tagged “Heating system maintenance” · showing 60
Brian was very thorough and helpful. He did a good job. Thank you Brian.
Alex was great ! He was professional,knowledgeable!he took his shoes off and put his booties on was clean !great personality (we definitely will call T-Mark ) for Alex again God Bless Debbie Turco-Lopian
Alex, the service technician was great. Friendly, informative and efficient
Great Job by Max on our Furnace tune up!
Great service and Very knowledgeable, tech took the time to answer questions thank you Tyler thank you T-Mark
I was very pleased with tmark today. Notified me when they would arrive and were on time. Maxwell introduced himself and got right to work. He explained what he was doing & answered my questions. I am never disappointed with their service.
Friendly and got the job done quickly.
Very friendly, knowledgeable, and thorough. I couldn't have asked for more.
Alex J. performed my HVAC maintenance service and did a great job just like he did for my AC service earlier this year. He is my preferred technician! Alex explains everything he’s doing and answers all my questions. Very professional and does the job in a timely manner. I gladly request him for my furnace and ac needs.
Tyler is a great service guy. He was very efficient and thorough. Took a really good look at the system and made some minor adjustments during the tune up. I was left feeling confident about the coming East Aurora winter surprises. Will definitely call again for this and other repairs since they seem to do just…
Tyler was knowledgeable and friendly.As always T Mark was on time and reasonably priced.Thanks Art Wallum
This was Logan's 2nd visit to my house. She always explains things to me in ways I would understand! She was phenomenal and someone I would want to request again. If she is what the company employees, then they are doing a great job!
I’ve used T-Mark a few times previously. I can’t express enough how happy I am with their efficiency, professionalism and amazing customer service! I will definitely use them again.
Mark explained everything he did for my service call and finished it in a timely manner!
Always great service! Quick and always takes time to give details and tips on how to best maintain my systems.
Mark was super nice. Put on shoe coverings before he entered house. Was very thorough and informative.
Keith was my service technician , works from Lakeview NY … I wasHaving issues with my old boiler , pressure relief valve was triggered , had high pressure resulting triggering of pressure relief valve , I kept pressure valve leaking pretty good because it kept pressure barely out of red zone … Boiler still…
Damien did a great job and explained everything to us.
Logan, the technician, did a great job - very professional and easy to talk with
If I could give him 10 Stars I would. He was polite, informative and on time. He gave me good information for this fall and I will be calling you in September for a tune-up on both of my furnaces. I want to thank you the experience has been great.
John was on time, courteous, and knowledgeable. Would recommend him for any plumbing needs you have.
Zack was helpful, pleasant and efficient. He is a credit to T-Mark.
Technician was polite, respectful and competent. Furnace tune-up completed expeditiously.
Alex was very thorough and knowledgeable too. He took time to explain what he was doing and answered all my questions.
Tyler was great. He tuned up the furnace and replaced the filter quickly and efficiently. He was very polite, knowledgeable and showed respect for our property.
Quick, knowledgeable and reliable. Great service and employees. I’ll always call TMark for any home needs.
great guy. very polite and respectful
I always love TMark I will never go with anyone else. Brian was exceptional if I could give him a 10 star I’d give him a 10 star very efficient so kind explained everything for a new unit for AC and heating told me all about the rebates and told me about national fuel till the end of the year, I mean, he explained…
From scheduling, to follow up during day before arrival, to Tyler being very friendly and Very professional, to follow up after service, very very professional! And of course for pricing value! will highly recommend to others!!!
Alex was prompt and courteous as always. We are repeat T-Mark customers and always completely satisfied!
Professional. Answered all questions honestly and cleaned up completely after work was performed
Great job.
Would recommend this company to anybody that would need to have anything installed as far as heating and cooling awesome place great personnel
Tyler was very pleasant and efficient. He kept the area near the furnace very clean. He also answered all my questions that I had. Thank you.
Always appreciate their service and honesty!!
Friendly and knowledgeable.
They were late on expected time but nick was very thorough and professional
Keith did a great job, professional, timely and cleaned up . Great job!
Alex was great! He was Friendly, helpful and was nice when I freaked out about the dead bird.
Keith Palmer was excellent, personal, professional, and respectful of property
Keith was very helpful with explaining the process and answering all my question when I use Tmark in the future I will request Keith again
Brian was on time, professional, very knowledgeable, and kind. I would highly recommend T-Mark to family, and friends.
Also installed nre bathroom vanity. And, a utility tub hookup to washing machine.
Our boiler decided to cut out right before vacation but thankfully that didn’t impact us at all because of T-Mark. Keith P. had come out same day, took a look at our situation and immediately outlined what he would need to fix it. Price was very reasonable considering the level of repair that had to be done. These…
Logan was amazing!! She was very knowledgeable and very good at what she does!! We are so grateful for her and her services!! This will be forever our place for all our business repairs and maintenance!! Our store is nice and warm now!!she even went out of her way for is it was amazing. Logan is the woman for us! We will always request her!!
Super friendly
Highly recommend!! Dave Edwards was our service man… he was honest and knew what he was doing.. very professional..if needed definitely would request him again
Scott is very knowledgeable and relates to the customer what he is doing and how things work. Answered all of my questions. We got along very well. Gerry
The Tech was polite professional answered my many questions made sure my fears of a faulty heating system were were put rest sending info& suggestions to my email to review ,
Jefferey was amazing. He was able to come in an help us understand and fix our boiler. Great service. Very professional. Highly recommend.
Scott was a top noch guy and helped figure my issues out. Highly recommend.
Logan was very knowledgeable, professional and friendly. Highly recommend her and TMark
Scott was very professional and gave me good information about future services that I might need.
Getting a service call to make sure our furnace is working properly. Jacob came on time and friendly and very knowledgeable on our old furnace. Would recommend him on any repairs.
Friendly prompt and professional service. Thank you!
T-Mark is great! Installed my system several years ago and I have a yearly check up done just to make sure all is well. Always professional, always great to deal with! Keith answered the call this year and was awesome! Thank you!
Alex did an excellent job today with my annual furnace check!!! Knows what he's doing, excellent employee!!! Thanks again Alex an T-Mark!!!👍👍👍👍👍
Keith was outstanding. Was answering all my questions. Even went extra and replaced my filter. Was very personal and professional. I now know a plumbing and heating outfit I can rely on.
100 percent satisfied with the service and very professional. Very knowledgeable.
Scott was a true professional. Very competent and knowledgeable. Thank you.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 144 | $158–$292 |
| Heating system repair | 110 | $57–$667 |
| Plumbing pipe repair | 103 | $305–$992 |
| Heating system maintenance | 102 | $19–$148 |
| HVAC system maintenance | 99 | $19–$192 |
| Water heater installation | 93 | $1.1k–$2.1k |
| A/C system maintenance | 89 | $26–$271 |
| Plumbing leak detection | 78 | $39–$509 |
