How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORET-Mark Plumbing, Heating, Cooling & Electric - West Seneca
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 2,965 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired T-Mark Plumbing, Heating, Cooling & Electric - West Seneca for 8 kinds of job.
T-Mark Plumbing, Heating, Cooling & Electric - West Seneca for heating system repair
Clear ✕All 112 Google reviews tagged “Heating system repair”
Our technician Max Peck was everything we’ve come to expect from T Mark. On time ,courteous and professional he got our repair done and made us happy we have your company to rely on !
Thanks Mark from T-Mark for fixing that issue with my Dunkirk Boiler. I appreciate your professionalism, hard work, and friendly person. You are one of the best at what you do.
Brian from T-Mark was very friendly, and helpful. Will definitely be calling T-Mark in the future. New visit from T-Mark. This time Taylor helped fix our furnace. Took the time to investigate the problem and ran multiple checks to be sure we'd be up and running after the fix.
Mark called and confirmed our appointment and gave me the time he would be here. he showed up right on time. he explained what the issue was, and the cost. He was quick with his work. And had my boiler working the way it's supposed to. We can't thank him enough. He was professional and very pleasant. we will…
Keith did a great job diagnosing the problem with my furnace and fixing it quickly. He was helpful and friendly and, provided excellent service.
Mark was on time, courteous and professional. He was thorough in his assessment of my concerns and communication was excellent. I would not hesitate to call on them again if the need arises.
Keith was awesome and informative. I would recommend him completely.
Marc was AWESOME! On time Kind and considerate of our home Great with the puppies Thorough with diagnostics Explained and Educated me on the importance of the specific protocol for electronic components and mechanical aspects. Very trustworthy and consultative Would highly recommend. Sincerely, The McGuire Family
Brain came out and had the furnace up and running in no time. Super knowledgeable and professional. No charge, which is always great.
Fast and effective service. No longer freezing!
Mark T was the best !
If I could, I'd give Mark 10 stars. He showed up fast, got the problem fixed quickly and was very professional throughout. Highly recommend T-MARK.
Tyler was very good, very professional. A pleasant young man. Thank you
Very pleased with fast service. Called 8pm on evening my furnace went out. At 1000 am next day technician arrived to repair it. Brian was very efficient and fast. Within 45 minutes from start to finish job was complete. What most impressed me that this company did not try to sell me new furnance but to keep in mind…
Tyler was knowledgeable and friendly.As always T Mark was on time and reasonably priced.Thanks Art Wallum
Easy to schedule, on time, reliable, pleasant. Reasonably priced. Staff is polite and knowledgeable
Keith was my service technician , works from Lakeview NY … I wasHaving issues with my old boiler , pressure relief valve was triggered , had high pressure resulting triggering of pressure relief valve , I kept pressure valve leaking pretty good because it kept pressure barely out of red zone … Boiler still…
We recently used T Mark twice in 3 weeks for furnace repair. The first time on the coldest day of the year to start this freeze and the second the new coldest day of the year. First time we had Alex come and troubleshoot and replace our inducer pump and he was great. Fast, friendly and knowledgeable. The second…
Jeff was great!!!! I will definitely use T-mark again!
I can't say enough great things about T Mark And Brian ! You guys are life savers !!! The coldest day of the year and somehow you were able to Save us from turning into popsicles !!! Very professional, hard working and very reasonable ! Thank you !!!
Jason was extremely nice. He explained everything and answered my questions! I will have T-MARK back for the repair as soon as I figure out the money.
Jeff promptly called in response to our request for evaluation of our leaking ancient boiler. I am certain he knew that we needed a new one listening to that call but gave me no issue when I asked him to put eyes on it to be sure. He then got us an appointment with the project manager to set up the work. Jeff did…
I needed same day service on my furnace, I had no heat. A technician came out the same day. Tyler was very professional & knowledgable & courteous. He fixed the part my 30 year old furnace needed, & it works fine now. I would absolutely recommend Tyler & T-Mark !
Tyler was very helpful with suggestions to correct my heating issue
All went well with my furnace service today. Was a follow up service call over a prior issue. No cost today for this service call.
Tyler was great. He was friendly and professional. He took the time to explain what he was looking at and what he was looking for when diagnosing our heating issue. He was able to figure out the problem. Correct the issue and give the system a cleaning. Pricing was lower than expected so that was the icing on the cake.
Tyler did a great job. He was professional and thorough. He found the issue and fixed it. He didn’t try to sell us anything we didn’t need. My family has hired T Mark for different issues and they have always done an excellent job. Highly recommend this company!
Damien was very friendly and very thorough! We appreciate that he was able to look at the furnace so quickly!
Tyler was extremely knowledgeable and explained things clearly
Tyler was helpful and thorough! Explained everything and made sure our furnace was in good working order. Very happy with thr same day service as it is cold out!
Mark did an outstanding job. He listened to my daughter what the problem she was having and the sound the boiler was making. He found the problem and got her boiler up and working. Awesome job. Thank you
Mark was very nice and very thorough. I’m just disappointed that this keeps happening and when weather is cold I have to wait to get heat. I went with T-Mark because I wanted peace of mind, but this has happened 3 times now.
Brian was very informative. Appreciate how well he explained everything to me.
Brian was very polite and knowledgeable. Explained everything thoroughly. I highly recommend T-Mark.
Max was very prompt and showed up during a nasty storm. He diagnosed the problem with our furnace quickly and was able to make repairs within 2 hrs. Price was reasonable and service was superior. Highly recommend TMark and will certainly be my first call in the future.
Technition was knowledgeable, informative, thorough, and amicable.
T-Mark is ALWAYS the best! Customer service, knowledgeable, kind, patient staff. Jeff B. is great. Thanks Jeff and Ryan Miller for your wonderful service and team.
Very professional and helpful.
Keith was very polite. He explained what was wrong and fixed it with no problems. Would recommend him to anyone. Real pleasant person.
I have a 30 year old boiler that was not igniting. I lost all heat on Saturday. T-Mark was able to send a service man out on Sunday, but I would have to pay $129.00 for a Weekend/Evening service call. My service man, Tyler Mazur arrived on time, was very personable and experienced in working with an old boiler.…
Keith explained everything very thoroughly so we know where we stand with our "old as dirt" furnace!!! He was very friendly, courteous and polite! He was great!!
Zack was helpful, pleasant and efficient. He is a credit to T-Mark.
Great customer service, fast and helpful.
Keith P Patience: Keith came to see our water pump 6 times Knowledgeable:0 Keith explained everything he did simply & clearly Advocate: Keith was able to obtain replacement parts covered under warranty Thank you Keith and T- Mark for a job well done! P.S. Keith needs to be in your commercial!
Max was great, knowledgeable about our system and was able to fix the problem within an hour of getting the parts. Price was reasonable & I appreciated not having a service fee to come out.
Always been great. Recent visit for an outer cracked part on our furnace leaking some water. We were told can’t find part anywhere. My husband asked for model # found a bunch of them ordered it said come back to install when we get it in two days. Tech comes back mentions some other part is cracked he doesn’t…
Fast friendly and thoughtful
Very cordial and explained things well.
The service guy came. Looked at our heater/cooler, said he didn’t know what to do and sent another guy over. The other guy said he didn’t know what to do and would send us a contact on who to follow up with but they never sent the contact, so now we are back at square one, just looking for someone to give our money…
Great service, Maxwell is very knowledgeable and explained everything perfectly. Will definitely keep using T-MARK for all related issues. Tony & Josie
Showed up on time and was very polite. I will use T-Mark again.
Tyler is very helpful and honest and also recommended what we need in the near future.
T-Mark is excellent to deal with and our technician was outstanding.
The technician, Mark B was very knowledgeable and thorough in diagnosing the issue with my furnace. He explained my options for my repair and offered options to replace my 20 year old furnace. I would highly recommend Mark B.
DAVE Edward's is not only very pleasant, and personable, He is knowledgeable, he explained everything in detail; why, how, what, where etc. He didn't sugar coat anything. He was straight forward in his assessment and plan, and cost. We definitely will be using their services in the future !
I was able to get service the same day requested. Jeff was my technician and quickly diagnosed the issue of my 1987 furnace. After a few repairs with electrical issues, he had my old furnace up and running. I am looking to replace both furnaces and will definitely stay with T-Mark. Jeff was very pleasant and…
Jason was great. Explained everything as he was working on my furnace, very knowledgeable. I would request him again.
Keith was very professional, knowledgeable, kind and helpful! A true asset to your team. Thank you!
Tyler arrived on time, was friendly, professional and competent explaining his assessment. Great service!
Jeff Was outstanding. Answer all the questions for my wife and made all the repairs as requested. Was on time and was courteous and efficient detail-oriented
Our repair man was Tyler Mazur. He was punctual, kind, considerate And very informative we would give him 10 million Stars great job. We will definitely call him again. Thank you Tyler.
Great service! Brian was friendly and thorough.
Courteous and professional
Our tech guy Alex was acknowledgable and professional. He went through the furnace, found the problem and repaired it timely. Thank you Alex and T-Mark
Very informative and prompt service. Knowledgeable. Polite.
Very friendly and explains everything.
Tyler came took care of the issue with a smile. Very nice and knowledgeable technician. Went above and beyond to complete the job. Thank you!
Very professional, courteous. Explained everything and answered all questions.
Always appreciate their service and honesty!!
Service man was very helpful and friendly.
Alex was prompt and very knowledgeable. I felt confident in his ability to diagnose the issue with my heater. He was also very friendly!!!! Thank you!!!!
Keith was on time, polite and professional. We Couldn't ask for anything more.
T-Mark Plumbing Heating & Cooling is hands down the absolute best HVAC/Plumbing business we have ever worked with. As a family who has managed rental properties for over 20 years, we have never experienced better customer service, professionalism or quickness. We had 4 rental properties that all needed service this…
Always consistent professionalism and service! Great employees T-Mark!
Courteous, did a great job getting my heat back on. My go to for plumbing and heating T Mark!!
very nice guy.send him anytime.
Needed an honest answer, and that is what I got. Not someone that was going to try to upsell me, and be dishonest. Absolutely would use them again.
Jason was great! Very informative, answered all my questions and very professional and helpful! He did a amazing job!
Also installed nre bathroom vanity. And, a utility tub hookup to washing machine.
Our boiler decided to cut out right before vacation but thankfully that didn’t impact us at all because of T-Mark. Keith P. had come out same day, took a look at our situation and immediately outlined what he would need to fix it. Price was very reasonable considering the level of repair that had to be done. These…
Fast, responsive and they resolved an issue in 5 minutes that another company didn't bother to check
Liam O’Reilly was very professional and did a fantastic job!
Edward was on time, and very knowledgeable. Will be getting my business again.
Nice people and reasonable
Jefferey was amazing. He was able to come in an help us understand and fix our boiler. Great service. Very professional. Highly recommend.
Furnace went out, was able to make it to my home and repair it same day for an unbeatable price. Also, took the time to explain/educate me on the issue, and what he was doing to repair it.
Dave was on time he was knowledgable about the issue got right to work, clean the system out and assured me if I had any more future problems to make sure that I call excellent service excellent repair man couldn’t of asked for better merry Christmas
Very polite young gentleman thank you!
Loved that the company sent a photo of service man before he came to my house. Alex immediately identified the problem and looked over the furnace to make sure everything else was functioning as it should. He also tightened water valve for humidifier and answered all my questions. Nice, professional young man. Price…
Scheduling person in the afternoon was wonderful, friendly and understanding. Service was scheduled for next day. They give a picture profile so you know who's coming for saftey and call ahead of appointment. Friendly, clean, helpful and understanding of situation (listened to my explanation as sometimes…
Jeff was amazing. Diagnosed issue right away and fixed the issue quickly. Would recommend to anyone.
We were once again very pleased to have TMark service our boiler for a simple repair & while here Jeff the technician took the time to perform the yearly maintenance. We have been lucky to have Jeff resuming the service on our unit as he did when he worked for another less reputable company. He is knowledgeable, an…
Outstanding service, professional and any questions I asked were promptly addressed.
Great service with Dave. He explained everything clearly and was able to get our furnace to work again!
The teck was very helpful and explained all that he did to repair our problem.I would recommend this co. To all our friends .
Would definitely use T mark again and re ommend them to others
Our tech, Scott, was very knowledgeable. Our furnace was fixed and running in no time. Will definitely contact them for future service and would highly recommend them.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 144 | $158–$292 |
| Heating system repair | 110 | $57–$667 |
| Plumbing pipe repair | 103 | $305–$992 |
| Heating system maintenance | 102 | $19–$148 |
| HVAC system maintenance | 99 | $19–$192 |
| Water heater installation | 93 | $1.1k–$2.1k |
| A/C system maintenance | 89 | $26–$271 |
| Plumbing leak detection | 78 | $39–$509 |
