How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORET-Mark Plumbing, Heating, Cooling & Electric - West Seneca
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 2,965 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired T-Mark Plumbing, Heating, Cooling & Electric - West Seneca for 8 kinds of job.
T-Mark Plumbing, Heating, Cooling & Electric - West Seneca for plumbing leak repair
Clear ✕All 39 Google reviews tagged “Plumbing leak repair”
He did a wonderful job
Don was very nice and fixed our problem quickly.
Great customer service. Tech was top notch
Outstanding Customer Service
Don Y was prompt & efficient. Repair done well. Very nice man. Tmark did our new Boiler install & extremely impressed so called them for this smaller job as well. Definitely recommend.
Kole did a tremendous job. Highly recommend
I have used T- Mark since I purchased my house 8 years ago. I have been very satisfied each and every time.
Don, the experienced plumber assigned to our job by T-Mark, did an excellent job. BUT T-Mark could not supply us with an itemized breakdown of the actual job cost. The on-site "ballpark" cost was quoted at $300. The final completed job was 45.5% more than the quote, and we were not informed of the increase until the…
Had to replace 4’ of sewer line, and put in a new riser pipe. Gents came at 8, left by 11:30am. With excavation. Cleaned it all up, made sure it worked, and boom new sewer line. Brian and the boys did a Great Job, highly recommend the crew.
FAST SERVUCE, POLITE, FAIR PRICING. BAM , DONE! I GOT HEAT BACK, FASTER THAN I THOUGHT IT WOULD TAKE.
Tyler came took care of the issue with a smile. Very nice and knowledgeable technician. Went above and beyond to complete the job. Thank you!
Wonderful experience with T-Mark plumbing! Starting with the awesome woman who answered the phone to the knowledgeable plumber who quickly helped resolve the issue!
I’m a repeat customer. Consistently excellent customer service, and follow up. Plumbers explain problems and solutions, and ask you to check their work before wrapping up. They review warrantees before leaving as well. Sub pump replacement was insanely quick!
Had a small job. Was unsure of the project schedule. Called T Mark. prompt appointment for an estimator to look at the situation. Easy to understand quote. Plumber here the next day with text alerts on when to expect. Made what could have been an ordeal or a big delay look like a routine neighborhood reliable…
I called in on a Tuesday evening to request some help with a water leak and was very happy with the level of service provided by the office staff. They were very kind and courteous and helped put my mind at ease. They were very accommodating with scheduling. They offered to come the next day on Wednesday but I opted…
An amazing person, fixed all the problems in the house did it professionally and in short order. Can’t ask for more than that. They were considerably less than the competition and did it a week earlier than the other company could fit us in to the schedule. The photos are of the service team repairing the main water…
Derek did an amazing job. I have nothing but excellent reviews for T Mark.
Jeff was very knowledgeable and honest!!
K Allen was and is So Professional and respectful in every way… Good Job T Mark this worker really complements your business with his work ethics.
I've used T-Mark for a couple years now. It started with an hvac issue. I was very pleased with their service at the time. They were very professional, prompt, courteous, and explained everything in a way that I could understand. The next time I had an hvac issue, I called them again with the same results. When I…
The guy was great! He made sure it was fixed right! I highly recommend T Mark
Kevin came in and replaced an old leaking shut off valve. However, the shower faucet repair turned out to be a more than what I expected. Kevin was upfront about the nature of the repair, gave me two options, and in the end will have them do the work for me. T-Mark will be my one and only contact for my plumbing and HVAC needs. Thanks guys!!
Great service and excellent work and explanations from Seth; he was very professional and very personable. I couldn’t be happier with the timely and efficient service. An overall great experience with T-Mark.
On time and very professional. Great price as well. Recommend to anyone needing plumbing services.
Had a leak in my water heater, I called many places and they were the first to come out. Fixed quickly and had no issues since.
Jim is amazing and such a great plumber. He gets the job done and is the main reason I keep coming back to T-Mark whenever I have plumbing needs. Thanks Jim for the great service again!
He worked hard until he got my sewer cleaned out
Kevin was super efficient, polite and quick! He did a great job, I felt very satisfied and I felt like I trusted his price and his work, he seemed like a real stand up guy. If I need any more work, I’m asking t-mark to send Kevin again!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 144 | $158–$292 |
| Heating system repair | 110 | $57–$667 |
| Plumbing pipe repair | 103 | $305–$992 |
| Heating system maintenance | 102 | $19–$148 |
| HVAC system maintenance | 99 | $19–$192 |
| Water heater installation | 93 | $1.1k–$2.1k |
| A/C system maintenance | 89 | $26–$271 |
| Plumbing leak detection | 78 | $39–$509 |
