How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORET-Mark Plumbing, Heating, Cooling & Electric - West Seneca
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 2,965 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired T-Mark Plumbing, Heating, Cooling & Electric - West Seneca for 8 kinds of job.
T-Mark Plumbing, Heating, Cooling & Electric - West Seneca for water heater repair
Clear ✕All 45 Google reviews tagged “Water heater repair” · showing 40
Mike was great,he explained everything me.
Outstanding service explained everything as he went along and super clean. Highly recommend
Alex was efficient and knowledgeable. He also made arrangements for us to get an estimate today, as well.
Keith was friendly, knowledgeable, quick and efficient.
Keith P Patience: Keith came to see our water pump 6 times Knowledgeable:0 Keith explained everything he did simply & clearly Advocate: Keith was able to obtain replacement parts covered under warranty Thank you Keith and T- Mark for a job well done! P.S. Keith needs to be in your commercial!
Contacted T-Mark at about 11:30am on Sunday. Keith contacted me about 1pm to tell me he was on his way. Super fast response. Keith checked out our hot water tank and determined that the burner was not igniting. He explained all options regarding repairing or replacing the tank. He contacted the project manager and…
Jeff Was outstanding. Answer all the questions for my wife and made all the repairs as requested. Was on time and was courteous and efficient detail-oriented
Great experience with knowledgeable techs
Tyler was great! Professional, personable, answered all questions and addressed all concerns. Was also prompt and called when he was on his way.
Very helpful and knowledgeable of our situation
I just wanted to say that Alex Beback from T-Mark plumbing was exceptionally good in his repair of my hot water heater. He diagnosed the problem and made the repair quickly and effectively. He was friendly yet efficient. Thank you. Sal Trinca
Wonderful! Alex Beback was incredibly helpful and really informative. As a new home owner there was a lot to know. He took the time to teach me about my hot water heater for the future!
On time very courteous honest and the price was fair.
Alex B was awesome. Explained what we needed to have done very throughly.
Scheduling easy, Katie was very friendly, like text reminders. Jeff called as heading over so knew exactly when would be here. He was very professional, polite and took time to explain everything Great customer service all the way around
Mike was the friendliest service technician ( that seems to be his natural personality and not some business platitude)I’ve ever had come to my house.was knowledgeable and explained what he was doing. He was right on time (even was earlier once).and the job was done in the time he said it would be.
Had a leak in my water heater, I called many places and they were the first to come out. Fixed quickly and had no issues since.
Excellent service from start to finish! They installed A/C and tankless water heater. When I called just to gather information about these upgrades- they took the time to explain services, gave suggestions and were very honest and upfront. Every person I talked to and met was not only professional, but very…
This is the first time I have done a Google review and hope I am doing this correctly. I would like to say that this was the best service I had from anyone has come to my house. Jeffrey was very courteous, well knowledged and did a fantastic job in repairing our boiler. I would use T-Mark for all our heating and…
Justin Wilkerson’s just the greatest individual he makes you comfortable although it was not as easy fix and expensive he made me feel comfortable with what had to be done. He came gave me estimate then came back today to eork with his friend Bill even though he doesn’t usually work the field. I could not have been…
Great communication and pricing
The service was very professional, on time and according to schedule. Everything was well explained and the job was completed with full attention. Jeff was professional and very responsible and he made sure that everything was running well before he left. Very satisfied with the overall performance.
Liam was very pleasant and professional. He thoroughly explained the issues with boiler in clear concise manner. I was also very impressed and pleased to receive the email with the picture of Liam so I knew exactly would be coming to my home. Thank you.
He did a great job. Very fast and got the job done right.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 144 | $158–$292 |
| Heating system repair | 110 | $57–$667 |
| Plumbing pipe repair | 103 | $305–$992 |
| Heating system maintenance | 102 | $19–$148 |
| HVAC system maintenance | 99 | $19–$192 |
| Water heater installation | 93 | $1.1k–$2.1k |
| A/C system maintenance | 89 | $26–$271 |
| Plumbing leak detection | 78 | $39–$509 |
