Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
T P Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%52+3.7Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

T P Auto Repair

San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 5.0★ from 3,004 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T P Auto Repair is better than 96% of auto repair shops.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T P Auto Repair is better than 94% of auto repair shops.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T P Auto Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T P Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T P Auto Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T P Auto Repair is better than 52% of auto repair shops.C
52

Reviews for your job

Customers hired T P Auto Repair for 8 kinds of job.

T P Auto Repair for electrical

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 69
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Electrical” · showing 20

Towanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very friendly and professional! Went above and beyond to help me and service was done quickly.

Great priceElectricalEngine repairSmog certification
joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service, nothing more to say. If you are in the area I highly recommend stopping by. Phong is a great mechanic. Honest and hard working! I will come back anytime I need to.

Great priceSteering & suspension repairGeneral repairs & maintenanceElectrical
Tanya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely professional work of mechanics! I am very pleased that they fixed the problem in my car, which even the Lexus dealership could not detect. Now my car is in reliable hands of professionals! Thank you very much!

Great priceElectricalVehicle InspectionWheel alignment
Samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service, didn't try to sell me but pointed out what needed attention. More work than I expected but they completed it in a timely manner and stayed in touch with me all along the way. I felt it was a reasonable price for the work they did. I am very happy with the results and I will highly recommend them to my friends.

Auto brake repairAuto maintenanceBrakes
Aj2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I took my Lexus IS for the first time due to headlights electrical issues. Phong and his team took care of my issue in a timely manner and the communication from beginning to end was first class. I really felt my car was in excellent hands and with a very organized team. Thank you Phong for fixing my headlights!

Electrical
Sherie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Phong and Crew were fantastic! Will send all family cars here as our new “Go To” Auto MD. Thank you SO MUCH!

ElectricalAuto engine diagnosticElectrical repair
KelleyLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This place is honest and you well be pleased with there service

Customer photo from Kelley's review
ElectricalAuto engine diagnostic
Leon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

OUTSTANDING!!! In all facets from customer service and care, to friendly atmosphere/workplace, well maintained and organized work shop. A place to be of community outreach and helping folks in all of car repairs and maintenance needs. A go to place for reliability, trust and confidence, and superb technical and…

Auto battery replacementBatteryElectrical
Herrera3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful experience from start to finish! It is great to find a trustworthy auto shop. I will be a returning customer:)

Electrical
Anastasia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quick and easy, friendly service!

Auto battery maintenanceElectrical
Di2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We’ve been coming here for years, always reliable with great service and good prices.

Air conditioningElectricalTires+ Punctuality+ Quality+ Professionalism
Juan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great Front Office. Transparent with costs. Quick Repair. Flexible. Thank you, Phong.

Electrical
YF1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Best place to get your car fixed. I have been coming here since I was 19 and always get excellent service. Drive from Chula Vista because I don’t trust anybody else to touch my cars / trucks. If you want a stress free auto shop, this is the place to go.

A/C installation & repairBrakesElectrical
Lauren6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

This is by far the best experience I’ve had taking my car in for maintenance. I am a regular customer of his for everything my car needs from oil changes, smog checks, and repairs/replacements. I have typically had a hard time feeling like I had a trustworthy mechanic who tells me exactly what I need and when I need…

Air & cabin filter replacementBrakesElectrical+ Punctuality+ Quality+ Professionalism
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto battery replacementBatteryElectrical
Pele4 years ago★★★★★

Rating only, no written review.

BrakesElectricalEngine repair+ Punctuality+ Quality+ Professionalism
Hugh4 years ago★★★★★

Rating only, no written review.

ElectricalAuto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Electrical+ Quality+ Professionalism+ Value
ValerieLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Electrical

Show more electrical reviews (1 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 57%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Smog certification532—
General repairs & maintenance194—
Oil change183—
Brakes136—
Emissions testing101—
Auto engine diagnostic73—
Auto emissions testing60—
Engine repair52—

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