Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently cite quick turnaround times, friendly staff, and efficient smog check services as primary benefits of the shop. However, a subset of reviewers reports dissatisfaction with high repair costs, perceived price gouging, and instances where initial diagnostics failed to resolve mechanical issues. Some also note difficulties in securing appointments or concerns regarding communication clarity during complex repairs.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
3,003 Google reviews we collected
Phrases our text analysis found in 1,891 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 1,891 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I was able to get an appointment for the following day, the smog check was done very quickly, and I received excellent customer service!”
“Phong was so kind and professional :) my cars already ready started leaking oil so I took it in to TP they took care of it in record time I’m very hap…”
“I think my question was valid and if they didn’t want to answer and give estimate they could’ve nicely say it and not it a rude way.”
“Great service, everything my car needs was explained to me with my oil change service.”
“having to deal with mechanics to get a smog check is always a nightmare but here it's especially terrible service.”
“Trustworthy, fast repairs, fair prices - what else could you ask for.”
“TP Auto repair is very very expensive.”
“So should you want your car repaired I,Vernon Swain highly recommend T P Auto”
“I cannot recommend this family run business enough.”
“He was very , honest, professional, and transparent.”
“That was the first time I didn’t feel scammed by an auto repair shop!”
“Explained everything clearly and had my car back to me quick.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired T P Auto Repair for 8 kinds of job. Pick one to see what they paid and said.
I went to TP Auto Repair for the first time for a smog check. I was able to get an appointment for the following day, the smog check was done very quickly, and I received excellent customer service! I will definitely come back.
Phong was so kind and professional :) my cars already ready started leaking oil so I took it in to TP they took care of it in record time I’m very happy with the service they provided!
Came here for a smog check. Service was quick and professional, I was in and out in less than half an hour.
Had the most pleasant encounter with this establishment. Not only were they efficient, but gave me a respectable discount which I wasnt expecting... So should you want your car repaired I,Vernon Swain highly recommend T P Auto
Very friendly and professional! Went above and beyond to help me and service was done quickly.
I came to make the smog check on my vehicle. The service was very fast and good. My car was ready in less than an hour. They have great customer service.
| Job | Reviews | Category typical |
|---|---|---|
| Smog certification | 532 | — |
| General repairs & maintenance | 194 | — |
| Oil change | 183 | — |
| Brakes | 136 | — |
| Emissions testing | 101 | — |
| Auto engine diagnostic | 73 | — |
| Auto emissions testing | 60 | — |
| Engine repair | 52 | — |
5.0 ★★★★★ 3,004 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I went to TP Auto Repair for the first time for a smog check. I was able to get an appointment for the following day, the smog check was done very quickly, and I received excellent customer service! I will definitely come back.
Phong was so kind and professional :) my cars already ready started leaking oil so I took it in to TP they took care of it in record time I’m very happy with the service they provided!
Came here for a smog check. Service was quick and professional, I was in and out in less than half an hour.
Fast and reliable. Thanks Phong
They are professional and efficient here. No issues.
They’re quick and easy highly recommend this place
best shop ever
Super fast!
Reliable, friendly, and fast service.
Fast, easy, transparent
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
