Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
T-Rex Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty95−0.5Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

T-Rex Pest Control

Lavon, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 63 cockroach control · 5.0★ from 442 Google reviews

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Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T-Rex Pest Control is better than 99% of cockroach control.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T-Rex Pest Control is better than 97% of cockroach control.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T-Rex Pest Control is better than 95% of cockroach control.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T-Rex Pest Control is better than 100% of cockroach control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T-Rex Pest Control is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T-Rex Pest Control is better than —% of cockroach control.–
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Reviews for your job

Customers hired T-Rex Pest Control for 8 kinds of job.

T-Rex Pest Control for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$179
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 48
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Home inspection”

Tyler5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Shayne’s professional and effectiveness is exceptional! We just moved into a new home a couple of months ago and Shayne knew exactly what pests we were experiencing. He gave us a clear attack plan before beginning on what he was going to do and why. He even went to far as to explain what he would as a backup plan,…

Paid $100–120Great priceAnt exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Drew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

T-Rex is great, we will continue to work with them. John is knowledgeable, trustworthy and someone I’m glad we met for these services.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Brittney13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The Technician John Koehl was really friendly and exemplified excellent customer service. I will definetely recommend T-Rex Pest Control.

Great priceAnt exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
AshleyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

It's a shame that it took me this long to come and leave a review but Shayne has been nothing but amazing to my family. He literally helped put us new homeowners at ease with the entire pest control process. He was honest, very thorough and is honestly really great at what he does. He has surely gained a permanent…

Bee exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Aaron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great people! Got rid of my mice/rats and roaches! Thanks!

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Blake2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

So happy I fired my previous pest control and hired Shayne with T-Rex pest control! They do great work and are affordable!

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
RaeonaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shayne is the absolute best. He got us scheduled quickly and explained in detail what he was going to do and why. He has great deals for reoccurring services and we haven't seen a spider since!

Home inspectionGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
waymond7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, and just a down to earth type of guy. Willing to educate you on your specific situation at hand.

Ant exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Tricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shayne & T-Rex Pest Control were extremely professional & exceeded my expectations of what a pest control company should be. He explained everything to my understanding, did everything he said he would and eliminated my pest issues. I now keep them on a scheduled service & would recommend T-Rex Pest Control to anyone.

Customer photo from Tricia's review
Home inspectionMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Hyrene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Rating only, no written review.

Paid $20–40Reasonable priceAnt exterminationBug & insect exterminationHome inspection+ Punctuality+ Professionalism
VanessaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Quality+ Professionalism+ Value
Khaezel11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Nathaniel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Home inspectionHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Price

$133+12% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 44%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination97$56–$153
Spider extermination59$56–$179
Hornet & wasp extermination58$111–$371
Ant extermination55$85–$282
General pest inspection34$56–$139
Rodent extermination28$81–$323
Mosquito extermination27$70–$113
Flea & mite extermination15$119–$371

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