Analyzing 5,399,7095.4M ReviewsFor 14,50414.5K Experts

Experts Reviews · Company report
T-Rex Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%96+33.6Reliability 15%79+11.9Craft & service 20%40+8Value 10%94+9.4Momentum 8%63+5Track record 7%19+1.3Accountability 5%26+1.3Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

T-Rex Pest Control

Lavon, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 40 cockroach control · 5.0★ from 442 Google reviews

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Report card

Percentile vs other cockroach control (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and value; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.T-Rex Pest Control is better than 96% of cockroach control.A
96
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).T-Rex Pest Control is better than 79% of cockroach control.B
79
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.T-Rex Pest Control is better than 40% of cockroach control.C
40
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.T-Rex Pest Control is better than 94% of cockroach control.A
94
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.T-Rex Pest Control is better than 63% of cockroach control.B
63
Track recordTrack record · 7% of the scoreReview volume and years with reviews.T-Rex Pest Control is better than 19% of cockroach control.F
19
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.T-Rex Pest Control is better than 26% of cockroach control.D
26

Reviews for your job

Customers hired T-Rex Pest Control for 8 kinds of job.

T-Rex Pest Control for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$95–$173
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 32

All 6 Google reviews tagged “Termite inspection”

Brittney13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The Technician John Koehl was really friendly and exemplified excellent customer service. I will definetely recommend T-Rex Pest Control.

Great priceAnt exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Kristi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had some concerns so John came out and did a thorough inspection at no cost. It turns out that we did not have an issue so no service or treatment was needed. I was pleasantly surprised that there was no pressure to sell me something that I didn’t need. He had the upmost integrity. I still had a lot of questions…

Termite inspection
SonoraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We've used T-Rex for several services now. They go above and beyond in regards to communication and customer service! They have effectively resolved the issues I was dealing with and I would definitely recommend them.

Termite inspectionBee extermination
waymond7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, and just a down to earth type of guy. Willing to educate you on your specific situation at hand.

Ant exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Tricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shayne & T-Rex Pest Control were extremely professional & exceeded my expectations of what a pest control company should be. He explained everything to my understanding, did everything he said he would and eliminated my pest issues. I now keep them on a scheduled service & would recommend T-Rex Pest Control to anyone.

Customer photo from Tricia's review
Home inspectionMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Edie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Price

$133+18% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 44%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination97$58–$153
Spider extermination59$55–$179
Hornet & wasp extermination58$106–$323
Ant extermination55$80–$246
General pest inspection34$56–$141
Rodent extermination28$68–$282
Mosquito extermination27$70–$113
Flea & mite extermination15$116–$371

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