Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%88+12.4Replies to reviews 7%62+4.4Craft & service penalty55−4.5Momentum penalty63−3.7Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORET's Nails & Spa
Highfill, AR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 89 nail salons · 4.7★ from 418 Google reviews
Report card
Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T's Nails & Spa is better than 78% of nail salons.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T's Nails & Spa is better than 69% of nail salons.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T's Nails & Spa is better than 55% of nail salons.C
55
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T's Nails & Spa is better than 88% of nail salons.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T's Nails & Spa is better than 63% of nail salons.B
63
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T's Nails & Spa is better than 62% of nail salons.B
62
Reviews for your job
Customers hired T's Nails & Spa for 8 kinds of job.
T's Nails & Spa for eyebrow waxing
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Eyebrow waxing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 7
All 6 Google reviews tagged “Eyebrow waxing”
Anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Staff and nails are great. Would come back !:)
Paid $40–60Leg hair removalNail artEyebrow waxing
Melissa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Anna did amazing!! I went to a new salon over the weekend and they completely messed up my wedding nails 😭 fiancee recommended me to Anna and not only did she fix my nails, she made them stand out in a good way! Now I won’t be embarrassed of my nails for my wedding!
Paid $40–60Nail artNail polish changesEyebrow waxing
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I’ll drive from rogers to centerton every time. They’re the best!!
Paid $40–60Polish removalNail paintingEyebrow waxing
MichaelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Fantastic service and prices are great also. My daughter and I got pedicures together, very relaxing, will be back again.
Paid $20–40Foot massagesPolish removalNail painting
KayLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I have been a customer for years!! MUST COME HERE! pedicures amazing service amazing and nails amazing 💅 💅
Paid $80–100PedicureManicureFoot massages
SheilaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
T’s is the best!!!! My nails alway look beautiful!!!
Paid $40–60Sculpted nailsEyebrow waxing
Price
$56-21% vs typical nail salons
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Pedicure | 121 | $45–$73 |
| Manicure | 100 | $45–$73 |
| Nail art | 46 | $61–$96 |
| Foot massages | 31 | $45–$79 |
| Acrylic nails | 28 | $50–$79 |
| Sculpted nails | 20 | $45–$73 |
| Nail painting | 19 | $48–$81 |
| Nail polish changes | 16 | $30–$64 |
