Analyzing 5,776,2605.8M ReviewsFor 15,91315.9K Experts

Experts Reviews · Company report
T's Nails & Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%88+12.4Replies to reviews 7%62+4.4Craft & service penalty55−4.5Momentum penalty63−3.7Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

T's Nails & Spa

Highfill, AR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.7★ from 418 Google reviews

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Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T's Nails & Spa is better than 78% of nail salons.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T's Nails & Spa is better than 69% of nail salons.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T's Nails & Spa is better than 55% of nail salons.C
55
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T's Nails & Spa is better than 88% of nail salons.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T's Nails & Spa is better than 63% of nail salons.B
63
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T's Nails & Spa is better than 62% of nail salons.B
62

Reviews for your job

Customers hired T's Nails & Spa for 8 kinds of job.

T's Nails & Spa for nail art

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Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$93
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail art”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 46

All 46 Google reviews tagged “Nail art” · showing 20

Lauren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Love this place! I have been coming for 4 years best shop in Bentonville. I cannot praise Anna and her work enough!

Paid $20–40Nail art
Samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Hands down best nail salon in NWA! I’ve been a loyal customer for 7 years and will never go elsewhere! Come see them, you won’t be disappointed!!!

Paid $100–120Nail art
AndreaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve been coming here for two years and I never leave disappointed. The staff know my face and are friendly and familiar with things that I like even though they don’t see me more than once a month. Pretty impressive for such a busy area!

Paid $40–60Nail artNail polish changes
Ashlynn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★

Did my aunts nails and gave her the exact opposite of what she asked for. When it was time for my nails the process was fine the lady only cut me twice but later that night my nails are sore and feel a tingly burning sensation. I had a horrible time and was just ready to leave. It’s been almost 24 hours and my nails…

Paid $200+Nail artDip powderService not listed
TimLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We love Anna!

Nail artNail polish changes
Elverna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I love coming here. The best nail shop in Bentonville with great customer service and your nails last for weeks. Got mani and pedi

Paid $80–100Nail artDip powder
Sarah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Anna is the best!!!! 10/10 experience!

Paid $40–60Nail art
Anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Staff and nails are great. Would come back !:)

Paid $40–60Leg hair removalNail artEyebrow waxing
Grason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They always clean up my nails and get them looking great for upcoming events!

Nail art
Melissa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Anna did amazing!! I went to a new salon over the weekend and they completely messed up my wedding nails 😭 fiancee recommended me to Anna and not only did she fix my nails, she made them stand out in a good way! Now I won’t be embarrassed of my nails for my wedding!

Paid $40–60Nail artNail polish changesEyebrow waxing
Ali1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

AMAZING SERVICE

Paid $40–60Nail artNail polish changes
Jahanvee9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

Worst experience from the lady Only knows how to add more money Took extra charge to make normal almond shpe nails but did all wrong Wasted my time and money On call said something else In reality charged extra and asked for tip

Paid $60–80Nail art
Cassie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Love this place! Been a loyal customer for 8 years now!

Paid $60–80PedicureManicureNail art
kenzie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Absolutely love my nails :)

Paid $100–120Nail art
Tj12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I enjoyed my time and they did a great job with my manicure. Great prices and cash discounts.

Paid $60–80Nail art
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My mom’s favorite!! She comes here to get medí and pedi quite frequently. She says this nail & spa always has great ambience, and beautiful greenery. They are always happy to help and service and very nice, and you can get seated pretty quickly. The work also last for longs period of time with no cracking or…

Nail artService not listed
MelindaLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always welcomed with a smile my favorite Is Anna I was today years old when I realized her name wasn’t Amy it’s Anna. Love her and her staff they keep my nails and toes looking great

Paid $80–100Nail art
Kelsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anna did a great job on my daughter’s nails! She came highly recommended!

Paid $60–80Nail art
Rachna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nice ambience and awesome service! Staff is friendly and professional. Best place for nail art and pedicure in Bentonville.

Paid $40–60Nail artService not listed
Areli1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Walked in and they fixed my nails & changed color with no problem. Did an amazing job! Friendly and welcoming staff. 5/5 recommend this place!

Sculpted nailsNail art

Show more nail art reviews (26 more) →

Price

$56-21% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure121$45–$73
Manicure100$45–$73
Nail art46$58–$93
Foot massages31$48–$86
Acrylic nails28$50–$79
Sculpted nails20$45–$79
Nail painting19$45–$79
Nail polish changes16$29–$59

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