Experts Reviews · Company report
T's Nails & Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%88+12.4Replies to reviews 7%62+4.4Craft & service penalty55−4.5Momentum penalty63−3.7Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

T's Nails & Spa

Highfill, AR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.7★ from 418 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T's Nails & Spa is better than 78% of nail salons.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T's Nails & Spa is better than 69% of nail salons.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T's Nails & Spa is better than 55% of nail salons.C
55
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T's Nails & Spa is better than 88% of nail salons.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T's Nails & Spa is better than 63% of nail salons.B
63
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T's Nails & Spa is better than 62% of nail salons.B
62

Reviews for your job

Customers hired T's Nails & Spa for 8 kinds of job.

T's Nails & Spa for nail polish changes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$29–$59
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail polish changes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 31

All 16 Google reviews tagged “Nail polish changes”

KLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

T's is great! I had 30 mins for a quick polish change en route to the airport and my nails look better than most full mani/pedis. Highly reco!

Nail polish changes
Kelsey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This has been my nail salon of choice since moving to NWA, and I couldn’t recommend it more. When I have been a walk-in, I have been served quickly and the work has always been very good!

Paid $40–60Nail polish changes
AndreaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve been coming here for two years and I never leave disappointed. The staff know my face and are friendly and familiar with things that I like even though they don’t see me more than once a month. Pretty impressive for such a busy area!

Paid $40–60Nail artNail polish changes
TimLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We love Anna!

Nail artNail polish changes
Melissa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Anna did amazing!! I went to a new salon over the weekend and they completely messed up my wedding nails 😭 fiancee recommended me to Anna and not only did she fix my nails, she made them stand out in a good way! Now I won’t be embarrassed of my nails for my wedding!

Paid $40–60Nail artNail polish changesEyebrow waxing
Ali1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

AMAZING SERVICE

Paid $40–60Nail artNail polish changes
MimiLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Beautiful job and atmosphere. Would not go anyplace else.

Paid $40–60Nail polish changes
Lindsey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They were so kind and generous! This is was my first time and I will be going back!

Nail polish changes
Chelsy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Got pedicure and manicure here. It was very good. They spent a good time on my legs and gave me a great gel manicure.

Paid $20–40Foot massagesPolish removalNail painting
KELLEE7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've been coming to T nails for a long time the staff is amazing, its clean, and affordable. Always a fun experience.

Paid $40–60Sculpted nailsNail extensionsPolish removal
Kayla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best Mother's Day mani/pedi I have ever had. Thank you T's Nail & Spa for a relaxing treat.

Paid $80–100Foot massagesSculpted nailsPolish removal
Victoria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I absolutely love coming here! Been coming on and off for the three years now! I’ve tried other places but just keep coming back because I love it here so much! Everyone is super nice! I always get whatever I ask for!

Paid $40–60PedicureManicureNail art
Christi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

So glad I found this salon! The staff has always been so sweet & listens to your requests! The pedicures are always SO relaxing!! If you are needing your nails done, this is definitely the place to go!

Paid $120–140PedicureFoot massagesPolish removal
CasseyLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

All their techs are so nice and do an amazing job! Highly recommend

Customer photo from Cassey's review
Paid $40–60PedicureManicureFoot massages
Felicia6 months ago★★★★★

Rating only, no written review.

Paid $20–40Nail polish changes
teresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Paid $100–120PedicureManicureFoot massages

Price

$56-21% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure121$45–$73
Manicure100$45–$73
Nail art46$58–$93
Foot massages31$48–$86
Acrylic nails28$50–$79
Sculpted nails20$45–$79
Nail painting19$45–$79
Nail polish changes16$29–$59

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