Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
Tactical Plumbing & Heating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%73+10.3Replies to reviews 7%43+3Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Tactical Plumbing & Heating

Casper, WY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 27 sewer services · 4.8★ from 81 Google reviews

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Report card

Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tactical Plumbing & Heating is better than 83% of sewer services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tactical Plumbing & Heating is better than 77% of sewer services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tactical Plumbing & Heating is better than —% of sewer services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tactical Plumbing & Heating is better than 73% of sewer services.B
73
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tactical Plumbing & Heating is better than 100% of sewer services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tactical Plumbing & Heating is better than 43% of sewer services.C
43

Reviews for your job

Customers hired Tactical Plumbing & Heating for 5 kinds of job.

Tactical Plumbing & Heating for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$410

All 1 Google reviews tagged “Plumbing leak detection”

Katherine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The pipes froze and burst at my grandparents’ house, and Kris and his team did an outstanding job replacing the boiler, radiators, and all of the damaged pipes. He communicated with us every step of the way, kept us informed throughout the entire process, and was always willing to answer questions and work with us.…

Great priceWater heater installationPlumbing leak detectionPlumbing pipe repair

Price

$372-26% vs typical sewer services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 50%Overpriced 8%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair7$228–$1.2k
Plumbing leak repair2$246–$517
Water heater installation2$1.2k–$2.4k
Drain cleaning2$205–$506
Toilet repair2$165–$580

Compare with

Oil City Plumbing and Heating LLC logoOil City Plumbing and Heating LLCExperts Score 99Casper · 5.00★Casper Plumbing (formerly CK Mechanical) logoCasper Plumbing (formerly CK Mechanical)Experts Score 83Casper · 4.83★Living Water Plumbing logoLiving Water PlumbingExperts Score 78Casper · 4.84★