iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%98+14.9Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 32 pet trainersiPosition by Experts Score among all companies we track in this category. · better than 84%
5.0★★★★★37 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Tail to Tail Training five stars based on thirty-seven reviews, with the owner responding to sixty-five percent of them. Customers frequently cite the facility's board and train services, noting improvements in obedience, anxiety, and reactivity for rescue and family dogs. Recurring themes include the staff's patience, clear communication of training methods, and provision of follow-up lessons to ensure owners can maintain progress. No common criticisms are evident in the provided excerpts, as all reviews are positive.
Google rating: 5.0 out of 5 from 37 reviews (100% five-star).
Reviews on this page: 37 Google reviews (32 with written comments, 5 with photos).
Owner responses: the business replied to 65% of reviews.
Most recent review: August 11, 2026.
Service: Pet Trainer serving Richmond, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other pet trainers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Tail to Tail TrainingPet Trainers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tail to Tail Training: 98/100 on this factor. Category median: 93.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tail to Tail Training: 95/100 on this factor. Category median: 89.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tail to Tail Training: 98/100 on this factor. Category median: 99.A
98
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tail to Tail Training: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
37 Google reviews we collected
5.0of 5
5 stars37100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 32 written reviews
96%praise
Praise4596%
Complaints24%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price375%
Reasonable125%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1430%
Staff & attitude1226%
Honesty & trust613%
Quality & results511%
Communication49%
Speed & response36%
Price & value36%
What customers talk about
We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We HIGHLY RECOMMEND TAIL TO TAILS (peace is worth a small cost)!”
“I cannot recommend them enough!”
“He was always a sweet boy but now can let that show in every setting.”
“They do amazing work and you can trust Your dog to their care.”
“They were easy to work with, shared frequent updates, and on top of it all - did a fantastic job training.”
“I love the fact that they explain every step of their training and make certain that you understand what they are doing and why they are doing it.”
“We have only just begun with our training, but to see results so quickly in a ten month old puppy is amazing.”
“Their two week program was seriously the best thing we ever did and worth every penny.”
People customers mention
Toni7 reviews
Christine5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Tail to Tail Training for 2 kinds of job. Pick one to see what they paid and said.
gwendolynLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
As a member of a rescue we sometimes have a need for behavioral training. We have used Tail To Tail on numerous occasions and the results have been outstanding! No behavior is too much for this trainer and their practices work! I love the fact that it’s a board and train and the follow up is a true bonus!!! Worth every penny!
Reasonable priceDog boarding with training
Michelle6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Tail to Tail saved my household 14 yrs ago! I’ve worked with them ever since. I am involved in rescue and have multiple dogs come through my house. Their training methods have given me the skills to work with the easy ones. When I get a harder foster I give them a call! They do amazing work and you can trust Your dog to their care.
Dog boarding with training
Taylor16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Let me tell you a tale about Tail to Tail!! They have shown incredible patience with my foster dog, Pico, and such dedication to helping my partner and I get him ready for his forever home. Prior to Pico going, he was reactive to EVERYTHING. But Tail to Tail gave us the tools to help him be a calm, confident and…
Great priceDog boarding with training
LauraLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
We have used Tail to Tail Training for both training and boarding. They are so knowledgeable and kind and really helped us with both our pups. We needed some assistance with our (late) Berner’s behaviors after the birth of our first child and noticed a huge improvement after a stay with Christine and Toni. More…
Great priceDog boarding with trainingDog training
Rebecca5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We just started training yesterday and, in just twenty four hours, our undisciplined, easily distracted, 10 month old puppy has learned the following commands, "sit," "place," "leave it" and "let's go." Christine and Toni are amazing at what they do. We have only just begun with our training, but to see results so…
LeticiaLocal Guide · 124 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Do you have a dog that suffers from Anxiety, Aggression please contact tail to tail training ask for Joseph Fernandez He is the top of the top Excellent!!!!
I cannot recommend them enough! Shiloh was an anxious puppy, but she was also extremely stubborn and such a little firecracker. I wanted her to gain confidence while building a strong foundation of obedience, and I can already see so much progress.
She was obviously very excited when she first came home, but even during her take-home lesson, I could see such a difference in her behavior. She is more confident, listens so much better, and is much easier to manage. She still has all the personality that makes her Shiloh, which I love, but now I have the tools to work with her and help her settle down when she gets overly excited.
I am especially grateful that they did not just train her and send her home. They taught me how to continue working with her so we can keep building on everything she learned. I already feel like she will be able to go more places, experience more, and have a happier life because of this training. I am so grateful for everything they did for both of us!
Response from the owner · a month ago
Thank you so much. We are so happy Shiloh is doing so well!
gwendolyn CrawfordLocal Guide · 20 reviewsiTotal number of Google reviews gwendolyn has written across all businesses on Google Maps, not just this one.
As a member of a rescue we sometimes have a need for behavioral training. We have used Tail To Tail on numerous occasions and the results have been outstanding! No behavior is too much for this trainer and their practices work! I love the fact that it’s a board and train and the follow up is a true bonus!!! Worth every penny!
Price assessment: Reasonable price
Services: Dog boarding with training
Response from the owner · 2 months ago
Thank you so much! We enjoy working with all of your rescues. Happy to help make a difference.
Michelle Boswell6 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Tail to Tail saved my household 14 yrs ago! I’ve worked with them ever since. I am involved in rescue and have multiple dogs come through my house. Their training methods have given me the skills to work with the easy ones. When I get a harder foster I give them a call! They do amazing work and you can trust Your dog to their care.
Services: Dog boarding with training
Response from the owner · 2 months ago
Thank you so much for the accolades. It's been a pleasure.
Taylor Hopper16 reviewsiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Let me tell you a tale about Tail to Tail!! They have shown incredible patience with my foster dog, Pico, and such dedication to helping my partner and I get him ready for his forever home. Prior to Pico going, he was reactive to EVERYTHING. But Tail to Tail gave us the tools to help him be a calm, confident and loving dog. He was always a sweet boy but now can let that show in every setting. It has truly changed our household and Oscar (our cat) is the most grateful!! Their monthly group classes are also a great way to keep us accountable which is arguably the hardest part. We cannot rate them highly enough. Also, if anyone is interested in adopting Pico, please apply at Sauver Des Chiens, he is incredibly well trained <3
Price assessment: Great price
Services: Dog boarding with training
Response from the owner · 8 months ago
Thank you so much! It's so good to see Pico doing so well!
Laura CastronovoLocal Guide · 22 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
We have used Tail to Tail Training for both training and boarding. They are so knowledgeable and kind and really helped us with both our pups. We needed some assistance with our (late) Berner’s behaviors after the birth of our first child and noticed a huge improvement after a stay with Christine and Toni. More importantly, they taught my husband and I how to continue the training and be consistent at home! Our new pup loves to go on holidays at Tail to Tail and we like that he can do “refresher” work while he’s there! Thank you Christine and Toni!
Price assessment: Great price
Services: Dog boarding with training, Dog training
Response from the owner · 8 months ago
Thank you so much!
Rebecca T5 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
We just started training yesterday and, in just twenty four hours, our undisciplined, easily distracted, 10 month old puppy has learned the following commands, "sit," "place," "leave it" and "let's go." Christine and Toni are amazing at what they do. We have only just begun with our training, but to see results so quickly in a ten month old puppy is amazing. I love the fact that they explain every step of their training and make certain that you understand what they are doing and why they are doing it. Christine trained under Cesar Millan many years ago, and her expertise and professionalism is it true reflection of learning from the best.
Response from the owner · a year ago
Thank you so much! We are happy to help Vianna!!!
Leticia GrangerLocal Guide · 124 reviewsiTotal number of Google reviews Leticia has written across all businesses on Google Maps, not just this one.
Do you have a dog that suffers from Anxiety, Aggression please contact tail to tail training ask for Joseph Fernandez He is the top of the top Excellent!!!!
Price assessment: Great price
Services: Dog training
Response from the owner · a year ago
We are happy to help!
Bailey Mier-NavaLocal Guide · 23 reviewsiTotal number of Google reviews Bailey has written across all businesses on Google Maps, not just this one.
We recently reached out to Tail to Tails to train our "rambunctious" Malinois/Shepherd mix, 1 years of age. Tail to Tails was recommended to my vet daughter, who has a client who's used them to train over 9 dogs of theirs. Maverick was put in Joseph's care for 3 weeks (he needed an extra week). We were at our wits end with this rescue dog, dumped (by some irresponsible humans in a nearby neighborhood) whom our daughter literally ran across (along w/a brother of his). Finding no availability in a no kill shelter for these 2, my husband & I took them in (even though we were happy w/the pets God had already provided to us). We are in our 60's and were not seeking to "adopt" two large dogs.
All we can say is: WOW, 3 weeks with soft spoken Joseph's training skills made the difference we needed to now have a well mannered dog. Maverick is now wearing an E-collar during the day (which serves to gently remind him of his new manners); but even when not on, he usually responds to his new commands (which are less than 10 words). We can walk him on his lead leash and not be pulled, yay. He can stay in place and not jump on our granddaughter or someone coming to visit. We love the new Maverick; THANK YOU JOSEPH!
We will continue to work with him to bring the best of him out. And our pitbull mix now mimics Maverick's actions. Thank you for helping to bring some peace to our home. We HIGHLY RECOMMEND TAIL TO TAILS (peace is worth a small cost)! We could tell that Joseph, Toni and Christy love dogs (and cats) and want the best for them and their owners❣️
Response from the owner · a year ago
Thank you so much for trusting us! We are so happy Maverick is doing so well!
Yvonne EstradaLocal Guide · 19 reviewsiTotal number of Google reviews Yvonne has written across all businesses on Google Maps, not just this one.
Tail to Tail (Christine and Toni) took on a stray dog we rescued from the streets and transformed this sweet but large and strong dog into a well behaved and obedient dog. She sits, stays in place, walks nicely on a leash, has been tested positively with cats and also now knows how to play with other dogs. We could not be more delighted with the transformation of Daisy Mae. In addition to training Daisy Mae, they trained us on how to work with her. HIGHLY RECOMMEND!
Response from the owner · a year ago
We were happy to help Daisy Mae transition into your family! Thanks for the kind words!
