Clifton Funzie2 reviewsTotal number of Google reviews Clifton has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood job Dekoreyea
Take 5 Car Wash
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#156 of 160 car detailing servicesPosition by Experts Score among all companies we track in this category. · better than 3%
4.7 ★★★★★ 2,116 Google reviews · 24 photos
87%five-star reviews
4.91★last 12 monthsAverage stars on reviews from the last 12 months only.
4.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
74%reviews answered by the owner
Nov 2026latest review
Take 5 Car Wash at a glance
Customers frequently praise the friendly and helpful staff, noting that employees often assist with specific cleaning needs like removing pollen or bugs. Positive reviews highlight the pleasant interactions and the thoroughness of the manual cleaning services provided. However, low-star feedback identifies recurring issues with mechanical reliability, including malfunctioning automatic wash equipment, power outages, and non-functional vacuums. Additional criticisms mention incomplete cleaning results, such as dirty tires or windows, and instances of rude management or billing errors.
- Google rating: 4.7 out of 5 from 2,116 reviews (87% five-star).
- Reviews on this page: 2,116 Google reviews (1,152 with written comments, 42 with photos).
- Owner responses: the business replied to 74% of reviews.
- Most recent review: November 8, 2026.
- Service: Car Detailing Service serving Memphis, Tennessee.
Data from Google, last updated November 10, 2026.
Score profile vs other car detailing services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Take 5 Car Wash: 79/100 on this factor. Category median: 96.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Take 5 Car Wash: 70/100 on this factor. Category median: 96.B
70
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Take 5 Car Wash: 99/100 on this factor. Category median: 100.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Take 5 Car Wash: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Take 5 Car Wash: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Take 5 Car Wash: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
2,116 Google reviews we collected
- 5 stars1,84087%
- 4 stars1176%
- 3 stars603%
- 2 stars412%
- 1 star583%
Praise vs complaints
Phrases our text analysis found in 1,152 written reviews
- Praise61993%
- Complaints477%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price11259%
- Reasonable6836%
- Overpriced84%
- Not sure11%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude32749%
- Quality & results18628%
- Speed & response629%
- Would recommend376%
- Price & value365%
- Honesty & trust102%
- Communication81%
What customers talk about
We read 1,152 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“for an amazing and professional cleaning experience”
“The lady manager with the glasses on was rude to me and charged my card twice on May 5 2026 bad attitude and she need to be fired for stealing product…”
“Sylvia delivers great customer service, ensures a quality job is done!”
“They were out of soap and their actual automatic car was was terrible the scrubber spin brushes didn’t even touch my car to scrub it and then the wash…”
“…ssue with my account, that I was unaware of, and it was taken care of quickly and professionally, I was still allowed to get my car washed, with the u…”
“Anthony has excellent customer service 10/10 HIGHLY recommend”
“STAY AWAY FROM KAYLA!”
“Good price for service could use more vacuums and air fresheners”
“Aidee was working when the car wash ripped off my running board.”
“My experience was a very genuine and caring feeling of love from the manager of this particular take 5 car wash in east Memphis.”
“I then interacted with Kayla and she literally lied and turned her back on me trying to get me to leave her.”
“Chris was great walked me through the process since I’ve never done it before.”
People customers mention
- Sylvia 52 reviews
- Moriah 13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Take 5 Car Wash for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
mekk9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The two gentlemen that were there today help so much. The customer service is amazing
AmandaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★
They were out of soap and their actual automatic car was was terrible the scrubber spin brushes didn’t even touch my car to scrub it and then the wash stopped my car in another car behind me mid wash, and all the power went out and then it came back on, but went back out it finally the third time it got me out. I will never go here again.
Diamond3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Dekoreyea was pleasant and really nice. He was also helpful enough to get me a dry towel.
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★
The worst! Aidee was working when the car wash ripped off my running board. I have been through this car wash 100 times and it ripped of the driver side running board. I spoke with Aidee. She and all the employees were shocked. They filled out the report and then told me that Kayla the manager was “worthless” and…
Christian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Dekoreyea never fails me with my presoak on windows and bumper were bugs tend to be best man !
Great priceAuto detailing
TonyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Aileen and Kayla was very nice and had excellent customer service. I enjoy coming this location for the excellent wash quality and customer service.
Great priceVacuuming
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto detailing | 174 | — |
| Vacuuming | 114 | — |
| Auto interior vacuuming | 86 | — |
| Car waxing | 72 | — |
| Polishing | 69 | — |
| Delivery | 19 | — |
| Clay bar treatment | 19 | — |
| Scratch removal | 16 | — |
Compare with
Photos
Customer reviews
4.7 ★★★★★ 2,116 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
A ALocal Guide · 22 reviewsTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSylvia was great
Mark Mosley3 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSylvia, has help to maintain the quality of my car with good customer service
Makala Turner1 reviewTotal number of Google reviews Makala has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googleslyvia
Doris Thomas4 reviewsTotal number of Google reviews Doris has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSylvia
Colby Kenosha3 reviewsTotal number of Google reviews Colby has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSylvia was the best employee !
- Price assessment: Great price
- Busyness: Not busy
Mary Stevenson2 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSylvia
Kenishuia Thomas2 reviewsTotal number of Google reviews Kenishuia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSylvia was great
Kim Akpabio10 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSylvia is awesome and very personable
Miguel Rodriguez1 reviewTotal number of Google reviews Miguel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSalvia is good.
Business details
- Address: 6040 Mt Moriah Rd, Memphis, TN 38115
- Phone: (888) 614-1229
- Website: take5carwashes.com
- Service area: Memphis, TN