Experts Reviews · Company report
Take 5 Oil Change logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%71+17.2Value 14%44+6.2Replies to reviews 7%100+7.1Momentum penalty90−1Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

Take 5 Oil Change

Idaho Falls, ID · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #811Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,290 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Take 5 Oil Change is better than 75% of auto repair shops.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Take 5 Oil Change is better than 71% of auto repair shops.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Take 5 Oil Change is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Take 5 Oil Change is better than 44% of auto repair shops.C
44
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Take 5 Oil Change is better than 90% of auto repair shops.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Take 5 Oil Change is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Take 5 Oil Change for 5 kinds of job.

Take 5 Oil Change for air & cabin filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.116
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Air & cabin filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#59 / 437
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 116 Google reviews tagged “Air & cabin filter replacement” · showing 20

Nick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Awesome crew! The guys were all very professional, courteous, and knowledgeable. Excellent service

OverpricedAir & cabin filter replacementOil change
OrrinLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I always love going to take 5. Never been to the Idaho falls location but Zach and the team maintains the excellent service and experience I’ve come to expect from this chain. Thank you for being here and maintaining what I come to find from take 5. You were great!

Reasonable priceAir & cabin filter replacementOil changeService not listed
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The guys did a great job. Very professional team

Reasonable priceAir & cabin filter replacementOil change
jaycee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Service was fast and great, I have no idea what I’m doing with my car they explained it in ways to help me understand. Not to mention fast

Air & cabin filter replacement
Amber5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★

While everyone was very nice and friendly I didn’t love to come home and find out I was charged $100 for an engine and cabin filter change when you can buy both on amazon for $25. Feels like I got ripped off because I didn’t know any better.

Customer photo from Amber's reviewCustomer photo from Amber's review
OverpricedAir & cabin filter replacementOil change
ChrisLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Dylan and Owen, (I think that was their names) were awesome! Both very kind and helpful! Wish we lived in Idaho and we would come here always! Thanks 🙏 Go Seahawks lol

Air & cabin filter replacement
Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The actual service was fast and they did an excellent job. It took a while to get in because they were short handed. I didn't mind waiting...it was worth it. They greeted me immediately and even gave me a bottle of water!

Great priceAir & cabin filter replacementOil change
Katherine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Amazing staff!! Zach was so patient when I had issues with my banking that made it take quite a while to sort out in order to be able to pay, and was very helpful even beyond what his job required! Truly a wonderful experience overall

Great priceAir & cabin filter replacementOil change
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

These fine gentleman were incredibly professional, fast & knowledgeable. Made me feel like a VIP. Not from the area but I’ll be using Take 5 whenever I have the opportunity. Highly recommend.

Great priceAir & cabin filter replacementOil change
Night6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The team is always professional and kind, work gets done quickly, highly recommended!

Reasonable priceAir & cabin filter replacementOil changeService not listed
Maggie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Emillee was friendly, personable, professional and very accomplished at communicating.

Not sureAir & cabin filter replacement
EfrainLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Muy buen servicio gracias gracias

Reasonable priceAir & cabin filter replacement
ThomasLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great people, fast and efficient, told you every step of the process. In and out quickly. Recommend using them.

Reasonable priceAir & cabin filter replacementOil change
Dirk2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

I use take5 in idaho and Arizona I've always been happy with the service.

Reasonable priceAir & cabin filter replacementOil change
Newton2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fast Service Very informative Friendly Staff Will change here again!!!

Great priceAir & cabin filter replacementOil change
andie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Zach & the team were wonderful!! Very professional & helpful!! Great mixture of friendliness & professionalism!! Most definitely will be getting all future oil changes here.

Great priceAir & cabin filter replacementOil change
SethLocal Guide · 130 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I've taken my cars to Take 5 on 1uth now for a few oil changes and even though their a little expensive, they do a great job. I love that it's a stay-in-your-car type place so I can see what their doing, at least at the top. I've done a lot of my own oil changes, so it's good to see what their doing and talk with…

Reasonable priceAir & cabin filter replacementOil changeService not listed
ChelseaLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great place. Fast, honest, and friendly. Logan was the best!! Will drive 2 hours to get my oil changed here again.

Reasonable priceAir & cabin filter replacementTiresOil change
Caden3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Awesome, quick service. Great staff that were super knowledgeable and helpful. 10/10

Great priceAir & cabin filter replacementOil changeService not listed
ArtworkLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★

They seemed to do a good job. They refused to honor their $25 off coupon that I got from their website. They said they could only do $20 off. I contacted the company & said they shouldve honored the coupon. Then, they (3 mechanics) constantly keep pushing for me to wait inside "to feel more comfortable". Ive never…

Customer photo from Artwork's review
Reasonable priceAir & cabin filter replacementOil change

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 59%Overpriced 13%Not sure 4%

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