Analyzing 10,202,15510.2M ReviewsFor 28,87728.9K Experts

Experts Reviews · Company report
Take 5 Oil Change logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%71+17.2Value 14%44+6.2Replies to reviews 7%100+7.1Momentum penalty90−1Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

Take 5 Oil Change

Idaho Falls, ID · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #811Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,290 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Take 5 Oil Change is better than 75% of auto repair shops.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Take 5 Oil Change is better than 71% of auto repair shops.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Take 5 Oil Change is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Take 5 Oil Change is better than 44% of auto repair shops.C
44
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Take 5 Oil Change is better than 90% of auto repair shops.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Take 5 Oil Change is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Take 5 Oil Change for 5 kinds of job.

Take 5 Oil Change for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#287 / 602
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Auto engine diagnostic”

Juan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Customer service was excellent and they are quick I was in and out with in 30 min of getting there

Great priceAir & cabin filter replacementAuto engine diagnostic
JosephLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Owen kicked butt today, he and his team took care of my car and my family before we headed off to the national parks. Extremely affable and professional people, with quick and honest work.

Great priceAuto engine diagnosticOil change
michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Literally the best oil change I’ve ever experienced, they even checked a bunch of other fluids. Mikey was so kind and really cared about my needs for my car and was very attentive. Thank you so much for everything!

Great priceAuto engine diagnostic
Kurt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Good fast, efficient place.

Reasonable priceAuto engine diagnostic
spikester403 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

It was fast and friendly service. They explained other problems my car has and gave me a printout. Very professional.

Great priceAuto engine diagnostic
MichaelLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

This experience was very professional, everyone was very curtious and completed the work in a timely fashion. Thank you for the service.

Great priceAuto engine diagnostic
Nikki7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They were so polite and knowledgeable about stuff I had no idea about. They didn't try to sell me a whole bunch of stuff that I didn't need, they just let me know what was wrong with my car and I asked them some questions about what I should replace and what I shouldn't. I can't stand when you get an oil change and…

Great priceAir & cabin filter replacementAuto engine diagnosticOil change
Trent-SierraLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Proper service. Professional, hardworking people. Thank you Mikey & Zach.

Reasonable priceAuto engine diagnostic
Chris4 weeks ago★★★★★

Rating only, no written review.

Great priceAir & cabin filter replacementSteering & suspension repairAuto engine diagnostic
Janeen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Great priceAir & cabin filter replacementAuto engine diagnostic
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Rating only, no written review.

Air & cabin filter replacementSteering & suspension repairAuto engine diagnostic
Andrewa year ago★★★★★

Rating only, no written review.

Reasonable priceAuto engine diagnostic

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 59%Overpriced 13%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Oil change328—
Air & cabin filter replacement116—
Tires28—
Auto engine diagnostic12—
Steering & suspension repair2—

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