Experts Reviews · Company report
Take 5 Oil Change logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%71+17.2Value 14%44+6.2Replies to reviews 7%100+7.1Momentum penalty90−1Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

Take 5 Oil Change

Idaho Falls, ID · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #811Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,290 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Take 5 Oil Change is better than 75% of auto repair shops.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Take 5 Oil Change is better than 71% of auto repair shops.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Take 5 Oil Change is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Take 5 Oil Change is better than 44% of auto repair shops.C
44
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Take 5 Oil Change is better than 90% of auto repair shops.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Take 5 Oil Change is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Take 5 Oil Change for 5 kinds of job.

Take 5 Oil Change for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.328
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.68
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#591 / 641
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 328 Google reviews tagged “Oil change” · showing 20

jodiea day ago★★★★★

Very pleased with the service and the friendly staff.

Reasonable priceOil change
Jaylee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Fast and easy

Reasonable priceOil change
Nick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Awesome crew! The guys were all very professional, courteous, and knowledgeable. Excellent service

OverpricedAir & cabin filter replacementOil change
Erik10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★

Basically paying a convince fee is this type of service center. My critiques are the price and you end up paying an extra $40 dollars for the total cost for me because I paid for more expensive oil. Sales pitch was higher price oil goes farther they stated 10,000 miles. They should give a better deal for tire…

OverpricedOil change
Juli3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★

way too expensive, and I used a 25% off coupon…

OverpricedOil change
OrrinLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I always love going to take 5. Never been to the Idaho falls location but Zach and the team maintains the excellent service and experience I’ve come to expect from this chain. Thank you for being here and maintaining what I come to find from take 5. You were great!

Reasonable priceAir & cabin filter replacementOil changeService not listed
Heather8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Quick and easy love it

OverpricedOil change
SorayaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Super helpful!

Great priceOil change
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The guys did a great job. Very professional team

Reasonable priceAir & cabin filter replacementOil change
CrystalLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★

They have very nice staff but over charge alot 20 more than my normal place. There sign says 84.99 and they charged me 89.99 which is ridiculous i consider that false advertisement. Never returning this place again. Update: these people are crooks dont use them. They are horrible people.

OverpricedOil change
Amber5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★

While everyone was very nice and friendly I didn’t love to come home and find out I was charged $100 for an engine and cabin filter change when you can buy both on amazon for $25. Feels like I got ripped off because I didn’t know any better.

Customer photo from Amber's reviewCustomer photo from Amber's review
OverpricedAir & cabin filter replacementOil change
Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The actual service was fast and they did an excellent job. It took a while to get in because they were short handed. I didn't mind waiting...it was worth it. They greeted me immediately and even gave me a bottle of water!

Great priceAir & cabin filter replacementOil change
Kendra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Very easy and fast.

Reasonable priceOil change
Katherine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Amazing staff!! Zach was so patient when I had issues with my banking that made it take quite a while to sort out in order to be able to pay, and was very helpful even beyond what his job required! Truly a wonderful experience overall

Great priceAir & cabin filter replacementOil change
RogerLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

I realize this is more of a complaint. Asked for a full service oil change and check fluids. Instead received an oil change to include a flushing of my radiator. To put 2 gallons of fluid in fo an extra 140 dollars. Never actual ever heard from manager.

OverpricedOil change
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

These fine gentleman were incredibly professional, fast & knowledgeable. Made me feel like a VIP. Not from the area but I’ll be using Take 5 whenever I have the opportunity. Highly recommend.

Great priceAir & cabin filter replacementOil change
Layne10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★

Took a little bit of time to get started. I could not find my coupons. They didn't give me a discount. I was a returned customer and really spent alot last time. The second thing was I asked if they would give me a discount. Nothing was said. I know that I gave him some advice on how much I spent on a service that you give was expensive.

OverpricedOil change
Rita5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

It is amazing. Highly recommended!

Reasonable priceOil change
Night6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The team is always professional and kind, work gets done quickly, highly recommended!

Reasonable priceAir & cabin filter replacementOil changeService not listed
William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Best oil change I’ve had in Idaho Falls. All the employees showed great attention to detail And actually seemed happy to be there!

Reasonable priceOil change

Show more oil change reviews (308 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 59%Overpriced 13%Not sure 4%

Jobs customers hired them for

Compare with