Analyzing 10,199,56510.2M ReviewsFor 28,86728.9K Experts

Experts Reviews · Company report
Take 5 Oil Change logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%71+17.2Value 14%44+6.2Replies to reviews 7%100+7.1Momentum penalty90−1Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

Take 5 Oil Change

Idaho Falls, ID · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #811Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,290 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Take 5 Oil Change is better than 75% of auto repair shops.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Take 5 Oil Change is better than 71% of auto repair shops.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Take 5 Oil Change is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Take 5 Oil Change is better than 44% of auto repair shops.C
44
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Take 5 Oil Change is better than 90% of auto repair shops.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Take 5 Oil Change is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Take 5 Oil Change for 5 kinds of job.

Take 5 Oil Change for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.57
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 55/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#480 / 488
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 28 Google reviews tagged “Tires” · showing 20

sam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

everyone here is always so kind, and its always so quick! Oakley and Zach helped me tonight, they were super helpful and polite, and took great care of me and my car!

Great priceTires
Cierra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★

I will NEVER recommend Take 5 Oil Change to anyone again. 🙄 Their prices are ridiculous, their customer service is absolute trash, and the level of incompetence I experienced is honestly unbelievable. I even used a $30 coupon, and somehow my total STILL came out to $100! Like, are you kidding me?! 🤦‍♀️ What…

Tires
HeatherLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Oakley helped us out with a car problem and did a great job

Reasonable priceTiresService not listed
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had a very good first time experience, all personnel professional and thorough! Will come back for service!

Reasonable priceTiresOil change
ChelseaLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great place. Fast, honest, and friendly. Logan was the best!! Will drive 2 hours to get my oil changed here again.

Reasonable priceAir & cabin filter replacementTiresOil change
ShelleyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This place is awesome! The wait was super minimal and the total time to change my oil, air my tires, check and top off all my fluids and check and change my cabinet filter ( which was filthy!) was a whole 14 minutes! Logan the manager that day was absolutely great. He knows his stuff, that's for sure. Will be…

Great priceAir & cabin filter replacementTiresOil change
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very quick,friendly,efficient.

Reasonable priceTiresOil changeService not listed
Kyler5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

Hub cap missing after my tire rotation. I saw the young employee struggling to put it on but thought she eventually got it. Apparently not. My husband called to see what they could do and they said after looking at the footage it’s not their problem…I feel it is as we have never had a problem with them before. $150…

Customer photo from Kyler's review
OverpricedTiresOil change
Derick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve always changed my own oil, so this was my first time using Take 5. Zach, Dillan, and Owen made it an awesome experience. They were quick, professional, and genuinely friendly. Between the great service and the laughs, they honestly made me consider coming back instead of doing it myself even though it would be…

Reasonable priceTiresOil change
KassieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Gotta say best service ever. They are honest and kind people. They always take great care of me and my vehicle.

Great priceAir & cabin filter replacementTiresOil change
BrockLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This place is great! I was set up with a new account and the oil change was done very fast. They checked alot of other things as well. Things were explained great! Thanks to everyone that helped me out! Highly recommend this place

TiresOil change
Curtis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great crew. They make sure that you know what's happening while under the vehicle. All my vehicles will be brought thru for service.

Reasonable priceAir & cabin filter replacementTiresOil change
LisaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Always very kind, helpful, and quick.

Reasonable priceAir & cabin filter replacementTiresOil change
Toni8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Super fast and great service! Everyone was super friendly and helpful!

Great priceAir & cabin filter replacementTiresOil change
Rebecca9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They were very kind and patient. They were very professional and it was a good experience.

Great priceTiresOil change
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Mikey was fast, nice, professional and even shook my hand when finished changing the oil

TiresOil change
Davien2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Mikey was a great communicator with my oil change and topping off tire pressure. Very professional!

TiresOil change
Jesse7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service! Definitely be back and highly recommend this location.

Customer photo from Jesse's review
Great priceAir & cabin filter replacementTiresOil change
BethLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Zach was nice to work with, as well as Emma & Owen. Oil change on a Sunday was perfect for me.

Great priceTiresOil changeService not listed
Randy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

It was great service! They are fast and it made it so much easier to be able to stay in the car with my kids.

Reasonable priceAir & cabin filter replacementTiresOil change

Show more tires reviews (8 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 59%Overpriced 13%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Oil change328—
Air & cabin filter replacement116—
Tires28—
Auto engine diagnostic12—
Steering & suspension repair2—

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